Ace Handyman Services Lincoln Way
Handyman Service
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Peggy L.
5 months ago
Recommends
Highly recommend
Mike did a great job. He was on time and courteous. I am very pleased with his work and will be requesting Mike for any future projects. I would definitely recommend Ace Handyman Services to my friends and neighbors.
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Linda D.
5 months ago
Recommends
Chad was great. He explained things to me as he went along and got my approval for what he was doing. He treated my house as his own.
Response from Ace Handyman Services Lincoln Way
We’re so happy you had a great experience with our team. We’re committed to only providing you the best customer service and craftsmanship to get your projects done. Let us know if we can do anything else for you, thank you!
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Michael S.
5 months ago
Recommends
Great job! Technician was on time and was finished sooner than expected.
Response from Ace Handyman Services Lincoln Way
Thanks for the wonderful review Michael! We promise to continue being your trusted ally for everything home.
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Victoria C.
5 months ago
Recommends
Highly reccomend
We had issues with 3 doors in our office. Bismark was great! He explained the issue, how he could fix it and got to work. He was professional, polite and funny. He will be my go-to in the future. Fantastic!
Response from Ace Handyman Services Lincoln Way
We’re so happy you had a great experience with our team. We’re committed to only providing you the best customer service and craftsmanship to get your projects done. Let us know if we can do anything else for you, thank you!
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Moses B.
5 months ago
Recommends
Professional High Quality
I had a door frame repair done by Mike. He was prompt and very professional knowledgeable about the task. Very good quality work from start to finish and great house keeping. From customer service to the actual work. I will be requesting Mike for all my projects going forward
Response from Ace Handyman Services Lincoln Way
Thank you for the wonderful review and taking the time to share your feedback. Our goal is to amaze you and we’re thrilled we met that mark! Let us know if we can do anything else for you, thank you!
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Ron B.
5 months ago
Recommends
Unprepared
Handyman came without any anchors to install the fireplace mantel. They new about they would likely need these. Please be aware the charge for drive to to and from Ace hardware store for small parts. The installer came without even a hammer. I gave him one of my extras to help him out. I also provided anchors that I had so he could finish the job. It took him over 2.5 hours to install 4 anchors into the fireplace brick.
I won’t ever use this company again.
Response from Ace Handyman Services Lincoln Way
We’re so sorry that your experience did not match your expectations. As a team we are driven to only deliver five 5-star service and in this case we have not delivered. We should have done a better job of communicating with you how we handle materials. We are a full-service home improvement company, and our craftsmen always review the job onsite prior to getting materials to make sure we get the right products for each job. Our customers always have the option to provide their own materials. However, in this case, we could have done better and we can improve on our preparation and materials selection for each job. We take your feedback seriously and appreciate the time you took to let us know. If you’re open to discussing your experience further, please call us at 815-418-6336.
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Irene H.
5 months ago
Recommends
Replaced balcony screening
The only reason I did not give five stars is because it took a few times out to get the job done correctly, however, the service has always been polite, and they always did come back to fix what was wrong as soon as I called. I’m hoping the third time was a charm. And I also have to say it was a difficult job. I’m very pleased that they never gave me any hassle about coming back out to fix the issues . And yes, I would definitely recommend Ace Handyman services.
Response from Ace Handyman Services Lincoln Way
Thank you for the wonderful review and taking the time to share your feedback. We sincerely appreciate your patience as we worked through the issues. Our goal is to amaze you and while we fell a little short, we’re thrilled that you are happy with the final result. Kind folks like you make our job a pleasure. We look forward to serving you again soon!
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Mike C.
5 months ago
Recommends
Prompt, efficient service
Needed to replace a rotted front porch column support. After submitting an email outlining my problem along with a photo, I received a call from the scheduler with an estimate for time and labor. We discussed the materials needed and set a date for repair. Received a confirm text and a phone call from the craftsman the evening before. Craftsman showed up on time to discuss the materials needed and left to purchase them. Replaced porch support within timeframe indicated and looks great. Premises cleaned prior to departure. Payment was easily handled. Very smooth, efficient operation.
Response from Ace Handyman Services Lincoln Way
We’re so happy you had a great experience with our team. We’re committed to only providing you the best customer service and craftsmanship to get your projects done. Let us know if we can do anything else for you, thank you!
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Bob B.
5 months ago
Recommends
Quality workmanship and handled quickly. Always friendly and professional.
Response from Ace Handyman Services Lincoln Way
Thanks for the wonderful review! We promise to continue being your trusted ally for everything home.
M
Mahher A.
5 months ago
Recommends
Professional and friendly
Mike was great. Great customer service.
Response from Ace Handyman Services Lincoln Way
We’re happy to hear you had a great experience and are pleased with the workmanship. Thanks for taking the time give us the wonderful review. We appreciate your trust and look forward to serving you again soon.