Ace Handyman Services Northern McHenry Western Lake Counties

Handyman Service

4155 W Orleans St

McHenry, IL 60050

Open Today 8:00AM - 5:00PM

acehandymanservices.com/offices/northern-mchenry-western-lake-counties

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All Reviews

R
1 year ago
Fantastic services
I have used ACE Services multiple times and their work is outstanding every time. My Handyman, Manny, has been so helpful, courteous, and kind. His work is excellent, on-time, and he makes sure we are pleased with his work. As senior citizens (my wife and me) we are thankful to have ACE to help us. The management team, Mike and Kevin, treat us like family and we are very happy.
Response from Ace Handyman Services Northern McHenry Western Lake Counties
Mr. Seabrease, thank you so much for your kind works and repeat business. Every time we talk to you or your wife, you guys always put a smile on our faces. I truly love helping you as well getting to hear about what is going on in your life. Thank you again, and thank you for recommending Ace Handyman, Mike S. owner.
B
1 year ago
Very considerate, Very well done
Had my gutters cleaned. The service person was very considerate in keeping me posted as to his arrival. Special arrangements also had to be made to reschedule and they were very accomodating.
Response from Ace Handyman Services Northern McHenry Western Lake Counties
Thank you Bill for taking the time to leave a 5 Star review. I am super happy to hear that Manny did a great job. Thank you again, and we look forward to working with you again, Mike S., owner
J
1 year ago
correction of previous reviewe
I would just erase my former negative review, if I could. I can't figure out how to do that, so I will just add a new review. I was unhappy with not being contacted by Mike, however it was in error. I did receive messages and phone calls from him, but since they came from him, rather than AceHandyman, I thought that they were spam, phishing or what ever, and ignored them. I receive lots of crank, phishing, etc. calls, and screen them severely. Anyway, we did get on the same page, and everything was excellent. Jimmy and Manny arrived at my camper right on schedule, and installed the winter cover in an excellent manner. It had rained overnight, so the storage yard was kind of wet and muddy, and it was also cold. They set right to work, didn't complain about the conditions, and installed the cover perfectly. There were phone messages showing when they would arrive, which was very nice. Both of the guys were very professional and a pleasure to have around. The entire job was great. I, of course, would recommend Ace Handyman (McHenry) 5 stars. Please disregard my previous review.
Response from Ace Handyman Services Northern McHenry Western Lake Counties
Hi John. Thank you for taking the time to leave such a nice review and response. I truly appreciate it!! I am very happy to hear that Manny and Jimmy were able to get your camper covered. Thank you for confirming that two craftsmen would be needed. Have a Happy Thanksgiving, Mike S., owner
T
1 year ago
Very happy with work done, your craftsman was on time and did a great job on replacing fascia. Chris the manager was good to work with and very knowledgeable. I will use again!
Response from Ace Handyman Services Northern McHenry Western Lake Counties
Thank you Mr. Malewski for taking the time to leave a 5 star review. I very happy that Manny did a great job for you. Thank you for the kind words about about both Manny and my office manager, I really appreciate it, Mike S., owner
R
1 year ago
Excellent service
Our technician, Manny, is fantastic. We are senior citizens who need help moving things in our house and other chores we cannot do on our own. l He is polite, kind, and did exactly what we needed to have done. In addition, he has a great personality and we consider him part of the family.
Response from Ace Handyman Services Northern McHenry Western Lake Counties
Mr and Mrs Seabrease, it is our pleasure to help you. Thank you so much for your kind words and for using us for the 3rd time. We love talking with you and helping you, no matter what the task is. I will make sure Manny see your comments, Mike S., owner
C
1 year ago
Ghosted by Ace Handyman Service
I heard the handyman service advertised on the radio and used the online web site for Ace Handyman Service in McHenry to sign up for an appointment and to request service. I needed to have a door between our house and garage painted. I received an email that my request was received and an associate called me on Monday to confirm the details of the small job. He said he would talk to his painter about some questions he had and would get back to me. I expected them to confirm the date, time, and cost. After that, I never heard from anyone again. It's been at least a couple weeks, so I've given up hope and will find another way to get the job done. Disappointed in Ace.
Response from Ace Handyman Services Northern McHenry Western Lake Counties
Hi Carol, Thank you for the message. Your request was received and Kevin did spoke with you as you stated. However he did not get back to you in the promised time. I am truly sorry for that. I spoke with Kevin the second I saw this and I understand that he called you and apologized. I thank you for the feedback because I can not address concerns if I am not aware of them. Again thank you. Please do not hesitate to reach out if you need anything else, Mike S., owner
S
1 year ago
Thank you!
Response from Ace Handyman Services Northern McHenry Western Lake Counties
Thank you Sarah and Jake for the 5 Star review of Jimmy. I really appreciate you taking the time to do that. Please think of us the next time you need home improvements done, Mike S. owner.
V
1 year ago
Floor installation, painting, wallpaper, fixing screen door and a few other small projects
David was absolutely AWESOME! He did an exceptional job and great personality. My kitchen looks beautiful. He was on time every day, worked hard and was very personable. If I could give him 10 stars I would. Any future work I need done, I will definitely use this company and David!!
Response from Ace Handyman Services Northern McHenry Western Lake Counties
Vicky, thank you so much for the very nice words about David's interaction with you. I am very happy to hear that you are happy and love your kitchen. I hope you get many many years of enjoyment out of it. Nothing makes me happier to than get reviews like yours. Thank you again for trusting Ace Handyman Services with your home and for recommending us. Mike S., owner
A
1 year ago
Quick, easy and friendly installation of new storm door
David did a nice job and was very personable and friendly while being professional at the same time.
Response from Ace Handyman Services Northern McHenry Western Lake Counties
Thank you Al for taking the time to leave a 5 Star review. I am super happy that David was able to help you and get your project completed. Thank you again, and please think of Ace Handyman Services for your next project. Mike S., owner
S
1 year ago
Great job!
Jimmy from Ace Handyman Services of McHenry installed a banister by the door from my house to the garage. He discussed the design and made it exactly to our specifications. It’s sturdy and exactly what we wanted. We’ll definitely call Ace for our next project! Thank you, Jimmy, and Ace Handyman.
Response from Ace Handyman Services Northern McHenry Western Lake Counties
Thank you Sue for leaving such a great and thoughtful review of Jimmy's work. I am glad that Jimmy was able to help and create exactly what you needed. Thank you for recommending Ace Handyman Services. Mike S., owner