Ace Handyman Services Northwestern CT

Handyman Service

690 Main St South

Suite B

Woodbury, CT 06798

Closed Today Closed

acehandymanservices.com/offices/northwestern-ct

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All Reviews

M
1 year ago
Bill was the best. Great disposition and easy to communicate with. A very knowledgeable mechanic and we are very happy with the job he did. Thank you Bill.
Response from Ace Handyman Services Northwestern CT
Thank you sincerely for taking the time to leave such a wonderful 5-star review! Your kind words about Bill mean a lot to us. We greatly appreciate your support and trust in our handyman services. We are always here to assist you with any future projects or repairs. Thank you once again for your valuable feedback!
J
1 year ago
Great service
Friendly, efficient and performed all tasks requested
Response from Ace Handyman Services Northwestern CT
Thank you for your positive review! We're glad to hear that our service was friendly, efficient, and that we successfully completed all the tasks you requested. We appreciate your feedback and look forward to serving you again in the future.
J
1 year ago
First let me start by saying that this review does not reflect Billy. He is an excellant craftsman and did an outstanding job. You are very lucky to have a guy of his caliber on your staff. My disappointment is with the company. When I called to book i was told that my job would be 4 hrs range and that fee is $545. No one every told me that this did not include material or that it was $ 119/hr if he went over the four hours. He got to my job and had to leave for appoximately 45 minutes to go to thomaston lumbar yard to get the material. the job took 5 hrs and I never received any credit for the 45 minutes he was gone. Most times someone comes out to give you an estimate for the job and when they arrive they are prepared to do it. I find your policy extremely irregular and it was not clearly explained to me at the booking time. What I expected to pay $545 for cost me $798 a huge difference. Like I had said Billy was extremely polite very neat and a master at his craft but I will have to think long and hard before I use your service again or recommend you to anyone I know. Thank you for your t
Response from Ace Handyman Services Northwestern CT
We appreciate your feedback and apologize for any confusion or dissatisfaction caused by the pricing and communication surrounding your project. Your input is valuable to us, and we are committed to improving our processes to ensure a better customer experience.
E
1 year ago
Good work on a difficult job
Installation of wall-through a/c unit on non-standard dimensions. Bill did fine job for us and we gladly recommend him.
Response from Ace Handyman Services Northwestern CT
Thanks for the positive review, Edward Cripps! We're glad to hear that Bill did a great job with the installation, even on non-standard dimensions. We appreciate your recommendation. Thanks from Ace Handyman Services of Northwestern CT!
N
1 year ago
Excellent service! Highly Skilled Handyman!
I am so happy that I had Billy from ACE HANDYMAN Services come to my home to fix a number of items at my house. He was highly knowledgeable and did beautiful work! He was very nice. We definitely want to have him come again for another time and I highly recommend your services.
Response from Ace Handyman Services Northwestern CT
We're thrilled to hear that you had an excellent experience with our services! Thank you for highlighting Billy's knowledge and the beautiful work he did at your home. We appreciate your recommendation and look forward to assisting you again in the future. Thanks, Ace Handyman Services of Northwestern CT
E
1 year ago
Very professional.
Billy was so diligent and exacting in each task. He cared more about doing a good job than just getting the job done. He took pride in his work. Couldn’t have asked for a better experience.
Response from Ace Handyman Services Northwestern CT
Thank you, Ellen, for your kind words! We're thrilled to hear that Billy provided you with a very professional and meticulous service. We appreciate your positive feedback and are grateful for the opportunity to serve you.
L
1 year ago
Take down surround sound system and patch holes
Bill was friendly and courteous and did a good job for us.
Response from Ace Handyman Services Northwestern CT
Thank you, Laurie, for your review! We're glad to hear that Bill was friendly, courteous, and did a good job for you. Customer satisfaction is our top priority, and we're pleased that we could assist you with taking down the surround sound system and patching the holes.
H
1 year ago
Attic flooring removal
We had our attic decking pulled up and stacked so that the old insulation can be removed (by an insulation company). William was on time, courteous, and knowledgeable. He worked really hard as he did this job solo. It was also easy to schedule the work. I would definitely use the service again.
Response from Ace Handyman Services Northwestern CT
Thank you for the fantastic review! We're delighted to hear that William provided a positive experience during the attic decking removal. His punctuality, courtesy, and knowledge are qualities we value in our team members. We appreciate his hard work and dedication to completing the job solo. It's great to know that scheduling the work was easy for you. We look forward to assisting you again in the future. Thank you for choosing our service!
M
1 year ago
Great job. Bill was excellent in workmanship and kept me informed before during and after the job was completed. I also asked him if Ace would repair stone steps and he said everything and anything you guys could do. Glad I met you at the Home Show in Danbury 🍀
Response from Ace Handyman Services Northwestern CT
Thank you for the positive feedback! We're thrilled that Bill's excellent workmanship and communication impressed you. We take pride in offering a wide range of services, including stone step repairs. It's wonderful to know that our meeting at the Home Show in Danbury led to this positive experience. We appreciate your support and look forward to assisting you with any future projects. Lucky to have met you too! 🍀
W
1 year ago
Very unhappy
Quoted a 4 hour job and it ended up being over 6. Did not seem to know what they were doing and just not happy with craftsmanship. He said tech it’s a two man job. However my son and I ended up helping and it still took over the quote.
Response from Ace Handyman Services Northwestern CT
We're sorry to hear about your recent experience with Ace Handyman Services. We value your feedback and would like to address your concerns. Please contact our office so we can discuss the issue any further.