Ace Handyman Services Fairfield and New Haven

Handyman Service

233 Boston Post Road

Suite 2A

Orange, CT 06477

HIC: 06560005
Open Today 8:00AM - 5:00PM

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All Reviews

8 months ago
Did a good job
Matthew from Ace Handyman Services disassembled our tool shed and dropped it off at the transfer station. Everything went smoothly -- he was efficient and polite.
1 year ago
Owner is a Scam Artist
This company is a joke. The owner knows absolutely nothing about home repair, does not know how to estimate a job and cannot tell the difference between good and poor quality. The photo of the window was completed by Ace Handyman of Orange and upon completion photos were sent to the owner, John Ordonez and he was accepting of the final product. He had no clue that aligning shake siding seams is unacceptable. He didn’t know the sill should have been sloped for runoff. He didn’t know to order a window without grids like every other window in the customer’s house. And he didn’t know that the installer used brick mold for the window trim despite the whole house having 1x trim on all windows. He also approved the smearing of caulk and silicone all over the siding and window in an attempt to resolve the leak. The window still leaked and John had the audacity to defend the install to the homeowner. I fixed this window as seen in the other photo. I had to remove everything to the sheathing (where I discovered zero flashing was used and MDF extension jambs were used on the exterior). Do NOT use this company. The “craftsman” he uses are anything but. In addition, John Ordinez while claiming to be a Christian, willfully and intentionally lies and/ or deceives his customers. They are never advised that John marks all materials up 75%. They are never advised that debris removal is extra. It’s 50/50 whether they are aware the first hour is at a higher rate. He tells customers there is an equipment rental fee when the craftsman owns the equipment himself. He puts a 75% markup on any subcontractor he has to hire. He charges $180 for the first hour, and $112 each hour after. He also doesn’t tell customers if it’s a multiple day project, the first hour is $180 each day. This is highway robbery. He charges $180 for an estimate and can’t figure out why people won’t accept the price. John Ordonez is all about greed and lining his pockets. He hasn’t the first clue how to run a business and build a loyal customer base. He doesn’t care about garnering trust and loyalty. STAY AWAY.
1 year ago
Great service , comes on time , professional
Ace has come to my home twice once in October and once now to do handyman work. They are professional and kind. Very hardworking, comes on time and completes tasks very well. Would recommend them to others!
1 year ago
Excellent Handyman
Bill is fantastic. He calls before the appointment to say he’s on his way, and arrives as scheduled. Although he’s a master carpenter and demonstrated his skill by solidifying/repairing a 100-year old staircase in our home, he also rectified the improper installation of a window air conditioner, repaired a kitchen door, redid the caulk for the kitchen counter, and repainted the surrounds of 10 second floor windows and one first floor window. Bill did all of these tasks expertly and without wasting any time.
Response from Ace Handyman Services Fairfield and New Haven
Hi Mr Sukys, thanks for your review. Happy new 2022. We will be glad to assist you again in a near future. Best regards
1 year ago
Arrived the day after I called. Good work, thorough. Fair price.
Response from Ace Handyman Services Fairfield and New Haven
Hi Carol, Thanks a lot for your review. Truth and honest review. We are glad to serve you. Best regards
1 year ago
Good quality service
Prompt the quality of the work is excellent good communication very professional will recommend
1 year ago
Highly recommended
Ace Handyman responded very quickly, came when they said they would, and did a great job. Special thanks to Juan!
1 year ago
High Quality Service
Bill did a great job helping us cut, put up and light our Christmas trees. The kids love the trees in their rooms and couldn’t be happier.
Response from Ace Handyman Services Fairfield and New Haven
Hi Mr Armstrong, good afternoon, Thanks for your comments, we hope to have the opportunity to work with you again soon!
1 year ago
Professional and courteous
Had our gutters cleaned by Ace Handyman and was very pleased with our tech Bill. Very polite and professional. Assessed and discussed the job with us before, during and after completion. Very satisfied.
Response from Ace Handyman Services Fairfield and New Haven
Hi Mrs Puilzzi, good afternoon.Thanks for your note, we hope we can work with you again soon.
1 year ago
Bill was exceptional, intelligent, friendly and prompt!!!
The title says it all!!!
Response from Ace Handyman Services Fairfield and New Haven
Hello Mr Wojtyna, good afternoon, thanks a lot for your comments, we look forward to assisting you soon again.