Aire Serv of Newark, DE
HVAC Contractor
Newark, DE 19711
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Jessica J.
9 years ago
Recommends
Outdated Heating System
I Work for the maids of Wilmington De and we had the pleasure of having Brett and Quinn come out today and replace our outdated heating system. They were both very personable, friendly, and polite. There was quite a mess made but they made sure that they left our office looking just as it did before they arrived. They were great, it was a wonderful experience and we will be using them in the future.
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Cecil B.
9 years ago
Recommends
I appreciate them.
My Technician came out he was 2 minutes early. He diagnosed the problem with my heater called in and got authorization through my home warranty company and fixed the problem the same day. He worked with integrity and kept me informed of what he was doing the whole time he was here. Being a business owner myself it was all of the little things the technician did when he came in that was greatly appreciated and that would make me call him back before I looked for anyone else. He identified himself as soon as he came to my door, he placed a temporary door mat and put on boot covers to protect my carpet as he went in and out of my house. Once he completed the work he set my thermostat and vacuumed out my system. Its the little things that make consumers happy and help businesses to grow. Jackie Martin and Aire Serv of Newark did an outstanding job and I appreciate them.
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Jeanette B.
9 years ago
Recommends
My experience was very nice. Jackie Martin was Pleasant and explain everything in a simple way that we could understand. We hope to see him again.
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Mike J.
9 years ago
Recommends
Must Sign Here
Had a new system installed by Aire Serv of Newark 1.5-2 years ago and it is great! The install process was fantastic with realistic expectations set from the first appointment to the completion of the job. I just had a tune up with Jackie today and once again had excellent service and a great experience. Jackie has excellent customer service skills and was professional throughout the appointment. He took extra time to review things in detail and make recommendations based on my feedback without the YOU MUST SIGN HERE NOW TO GET THIS DEAL speech I have gotten from other companies in the past. It is great to know I can trust this company to provide me with great service when I need it most.
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Deb S.
9 years ago
Recommends
Very pleased!
Jackie was very professional and spent time explaining how he could clean the mold from our furnace and prevent it from happening in the future. We appreciated the care he took in respecting our home by placing a mat at the entrance. Jackie was very friendly and had full knowledge of our system. Also, Scooter who was also very professional did a super job vacuuming and cleaning out all the vents and registers in our home. We had just moved in and wanted the system clean. He spent a lot of time making sure it was done well. I would suggest Aire Serv of Newark to anyone. Very pleased!
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Alene B.
9 years ago
Recommends
(This is Alene B and not her daughter Robin)I have 2 HVAC systems. One gave out late summer. Aire Serve replaced it-Bret & co. were quick, clean, kept me in the loop all the way. I also purchased maintenance contracts for both the new & the old systems. Last week's polar blast saw my kitchen half (old system) under 50 degrees.Call, tech arrived about an hour later. Diagnosis frozen condensate coil and pipes.Jackie went beyond the call of duty-searched for and found heater,extension cord;returned when advised a cup+ condensate water discharged, to turn unit on. Heat! I'm hot for Aire Serve
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Clare C.
9 years ago
Recommends
Thank you Ryan for being so prompt with getting your guys to come out and check out the problem we were having with our AC. Your staff was very polite, professional and great about pointing out things that needs to be taken care of with our heating system. Very affordable service and grateful that we have established a relationship that will keep our home heating and air conditioning systems running properly for a long time. Thank you again!! Tomlin and Clarinda
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Mark W.
9 years ago
Recommends
Very happy first time customer.
Very happy with service! Scheduled appointment was spot on, friendly in office and at home! Very reasonably priced service call! How many companies out there that will come to your house and repair your problem (Fireplace not lighting) for less than $100. Very happy first time customer.