Four Seasons Sunrooms
Sunroom Contractor
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All Reviews
S
Supriya S.
1 month ago
Poor customer service
We signed our contract, they ran our credit, they told us to activate the loan. After we activated the loan the project manager came and said they could not build on our deck (but previously stated our deck was perfect and built to last) then they tried to amend our contract to knock down our previous deck to build their own and charge us an extra 17k. We renegotiated the contract and they asked for a second deposit. Then they called the next day and cancelled the project again and told us to call the loan company to Void the loan. We bought paint, floors, and lights, and my credit took a hit.
All for what? For the sales rep, the vp, and the project manager to make us pay and sign and run my credit to all not agree on something and make the consumer the one who suffers.
I have twins on the way and I got my hopes let up and down four times in one week by this company while trying to create a sunroom for my new babies.
The salesman Don however, worked with us at every step of the way to somehow rectify the situation but the three parties couldn't fix the situation.
S
Supriya S.
1 month ago
Horrible customer service
We signed our contract, they ran our credit, they told us to activate the loan. After we activated the loan the project manager came and said they could not build on our deck (but previously stated our deck was perfect and built to last) then they tried to amend our contract to knock down our previous deck to build their own and charge us an extra 17k. We renegotiated the contract and they asked for a second deposit. Then they called the next day and cancelled the project again and told us to call the loan company to Void the loan. We bought paint, floors, and lights, and my credit took a hit.
All for what? For the sales rep, the vp, and the project manager to make us pay and sign and run my credit to all not agree on something and make the consumer the one who suffers.
I have twins on the way and I got my hopes let up and down four times in one week by this company while trying to create a sunroom for my new babies.
The salesman Don however, worked with us at every step of the way to somehow rectify the situation but the three parties couldn't fix the situation.
B
Brittany S.
9 months ago
Recommends
Very professional company to work with.. Very informative and knowledgeable.
K
Katelin L.
9 months ago
Recommends
Great Experience
I had a great experience at Four Seasons Sunrooms. I spoke with Kaitlyn and she was happy to answer any questions I had!
J
Jo C.
9 months ago
Customer service
After waiting an hour for a consultant to arrive, I called back to find out I had been scheduled at a different time and day. They offered to correct it by arriving 4 hours after my scheduled appointment on the same day. I agreed. After about an hour later, I received a call saying they don’t do installs in the front of house. I guess my day was wasted and I get to start all over. Very frustrating.
P
Patrick C.
12 months ago
Recommends
Not Accommodating
My Partner and I inquired about a Sunroom, I made an appointment and they came. He refused to give a quote because my partner was not home. It makes absolutely no sense to me. I am in Sales and this is something that just aggravates the customer. I have been in touch with Jaime, He seems very nice, But i'm hoping he can help me retrieve a quote.
L
Lynn R.
1 year ago
Not Happy
I am not pleased at all with this company. They referred me to a local installer. I had a bad experience within the installer and Four Seasons advised me that they don’t vouch for their installers and they don’t stand behind their work. I waited 18 months for my sunroom to be installed and now that the windows are in, they don’t all match. Most of them are tinted such a dark blue that they look ridiculous. Two are normal color. Now they claim that dark blue tint is the standard color. I called customer service and cannot get any sort of commitment that this issue will be corrected. I would stay away from this company.
Response from Four Seasons Sunrooms
Dear Lynn, We are committed to ensuring that our customers have a positive experience with us. Please send us a private message so that we can gather more specific information about your experience and work towards a solution. We believe in continuous improvement and your input is invaluable in this process. Thank you!
E
Emilia G.
1 year ago
Recommends
Greenhouse
They just put it together and ran without cleaning it ! Very disappointing in this company
Response from Four Seasons Sunrooms
We are sorry for any inconvenience you've experienced. We are looking into this now and we will be contacting you shortly. Thank you!
T
Tom N.
2 years ago
Recommends
Life room
No review until construction is finished
D
Dominick G.
2 years ago
Recommends
High quality and professional work
I have a 3 season room and the glass curved structure was over 35 years old. I learned that it was installed by 4 seasons. The glass needed to be replaced due the mold in between the double paned old ones. Anthony and Antonio did an exceptional job. The too. Looks like new.
The new conservaglass was used and it seems to be keeping the room warm I. The winter and hopefully cooler in the summer.
I also like that when I called the CEO on a question I had he called me up very quickly.
Thank you!!
Response from Four Seasons Sunrooms
Thank you for the 5-star review and for choosing Four Seasons! We're thrilled to hear that you're satisfied with your purchase from us. Our CEO wants to make sure our customers have the best experience possible. Please feel free to contact with anything you may need. Thanks again, Dominick!