Ace Handyman Services Northwest San Antonio
Handyman Service
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Scott C.
3 years ago
Recommends
Very good service
The handyman was very technical and did a great job getting our task completed.
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Walter W.
3 years ago
Recommends
The Personal Touch can turn a nightmare into a dream come true!
My first review concerning this company was submitted prior to discussions with ownership and a complete understanding of the situation. I was very happy that ownership reached out and was willing to explain the situation and I allowed them to complete the work I had scheduled to my complete satisfaction!! I learned that the first impression is not always correct and, if you give honest, hard working people an opportunity, they will do their best to make it right! These good people did just that and I am proud to recommend them to anyone!! Thank you, Ace Handyman Services! You have earned my future business...
Response from Ace Handyman Services Northwest San Antonio
Walter - what a wonderful review! Thank you for allowing us to make things right. It was an unusual set of circumstances that contributed to us not providing the customer experience on our initial visit that we strive for. From your perspective we owe you a stellar experience, regardless of circumstances - that should not matter. We appreciate you trusting us and we're very happy that things turned out to your satisfaction. Thank you for your business and your endorsement!
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J T.
3 years ago
Recommends
Very attentive
Brett was very observant in assessing the items requested for an estimate. Thank you.
Response from Ace Handyman Services Northwest San Antonio
Thank you for your input! When we perform estimates, we take it seriously and endeavor to capture all of the variables that can affect the work we perform for you, and the resulting costs. We appreciate the opportunity to win your business and help you!
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Suzie F.
3 years ago
Recommends
Brett was very helpful
His advice was just what I needed. Thank you!
Response from Ace Handyman Services Northwest San Antonio
Suzie - Glad to hear from you again, and soooo much appreciate your business and your feedback. Our mission is to be helpful, and it brings us joy to serve you. Many thanks!
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Pj P.
3 years ago
Recommends
Great job and quick
Brett was great. Came in did both jobs, fix door frame, caulk and patch hole in an 1.5 hours. Gave helpful hints as well.
Response from Ace Handyman Services Northwest San Antonio
PJ - Yay! Great feedback; thanks so much for your input on Brett. We are grateful for your business and glad we did the work quickly, with quality and helpful input.
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Ken K.
3 years ago
Recommends
I have nothing but great things to say about Breat, our handyman. He has done a number of things the house, including building things for the house.
I highly recommend him for any job where you need an honest, efficient, talented, on time craftsman.
Response from Ace Handyman Services Northwest San Antonio
Ken - I'm happy that we were able to help you again as you continue the transition into your home. Thank you for your business and we look forward to helping you with whatever you need in the future.
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John K.
3 years ago
Recommends
Awesome professional helpful service!!
Brett did an absolutely outstanding job - in a few hours he knocked out some nagging projects that had been bothering us and he provided great advice for future work - he was helpful and friendly and very professional and extremely knowledgeable. Awesome work thanks!!
Response from Ace Handyman Services Northwest San Antonio
John - Thank you for taking the time to provide a review! We're glad we could bring helpful to your home and get rid of that which was nagging you. We're pleased that we could knock things out and provide input for the future, and we greatly appreciate your kind words about our craftsman, Brett.
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Kim E.
3 years ago
Recommends
I am very pleased with Ace handyman services. They are very professional at their job and fast. Very nice to deal with I recommend them highly. Thank you Kim Elias
Response from Ace Handyman Services Northwest San Antonio
Hi Kim - It was a pleasure to help you with some of the support work that enabled your new A/C to be installed. Thanks for turning to us, trusting us, and your kind review about the work we did for you.
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Matt M.
3 years ago
Recommends
Great experience
I had a great experience with Ace Handyman Services. They were easy to get in touch with and communicated well throughout the process. A handyman came out pretty quick, identified the problems, and got them fixed professionally and expediently. Everyone I dealt with was very friendly and knowledgeable. Would recommend.
Response from Ace Handyman Services Northwest San Antonio
Matt - what a great review! Thanks so much for your feedback and for choosing us to help you. You described what we strive for - a great experience from start to finish for our customers. Please give us a call or send in your request online if there's anything else we can do for you!
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Helen C.
3 years ago
My only issue is that my “guy” couldn’t repair my shutters. Otherwise everything was tremendous!
Response from Ace Handyman Services Northwest San Antonio
Thanks Helen! Sorry we were not able to help you with the shutters - every once in awhile there's something we run across that we're unable to help you with. But we're glad that we were able to take care of everything else! Thanks for your business and we look forward to serving you again.