Koz Heating & Cooling Inc

HVAC Contractor

Shelby Charter Township, MI

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All Reviews

K
4 years ago
Quality service
Prompt, courteous and thorough. Had a “start of summer” maintenance check on our air conditioning unit. The technician arrived at appointment on time. Very courteous. He was knowledgeable and thoroughly checked out unit. Would highly recommend.
Response from Koz Heating & Cooling Inc
Thanks so much for your kind words, Ken. We are proud of our technicians and the quality work they do.
K
4 years ago
Friendly and professional
I was home one morning and started to get cold, eventually figured out that I had no heat. I called Koz and they were so helpful and friendly, they actually sent one of their techs within the hour. I'm so grateful for the way they handled my furnace emergency! And thank you Michael!!
Response from Koz Heating & Cooling Inc
Thank you Karen! We take pride in our quick response time. We want to keep our customers warm in the winter and cool in the summer and we are grateful for customers like you.
P
4 years ago
My experience with Koz heating and cooling was wonderful. Two hours from my initial phone call to my furnace running again. Derrick was great.
Response from Koz Heating & Cooling Inc
Thank you Paulette, It is our goal to provide all our customers with a positive impression. We are please to have Derrick as part of our team.
T
5 years ago
Excellent service!
Mike did an excellent job. He was honest on the status of my air conditioner and furnace, & didn't try to sell me something I didn't need at this point in time. He is courteous, professional, & friendly to speak with. He was efficient & also understood my time was valuable. Thank you!
Response from Koz Heating & Cooling Inc
Thanks Tom! Our focus is for every customer to have a great experience. We are delighted to hear you were satisfied with our service.
D
5 years ago
Professional and friendly
Great service, great people who do great work!
Response from Koz Heating & Cooling Inc
Thanks Dianne! We are proud of the service we provide. Thanks for putting your trust in us.
D
5 years ago
Has always been fast clean and professional one time i had a problem after a job was completed they were back the next day,to corrected the problem.and apologize i would recommend them for any type of heating cooling work.
Response from Koz Heating & Cooling Inc
Thanks Dave! We work hard to satisfy all of our customers and are proud of our services. We understand our accountability and will do whatever it takes to make you happy.
J
5 years ago
The Best No Questions asked
Koz is the best. They treat you like family very polite and kind, they explain everything so you understand what they are doing, very very very knowledgeable. I highly recommend them.
Response from Koz Heating & Cooling Inc
Thanks Joe! We truly do value our customers and the long-term relationships that are formed. We are proud to call you family!
J
6 years ago
We were leaving on vacation, a sitter was going to stay with our dogs, and as we were packing up we noticed the house was warm and the air conditioning wasn't cooling the house. Called Koz heating and cooling, and they were out approx. two hours later, replaced a part at a reasonable price,and had that unit cooling so that we could leave our home knowing the sitter would be comfortable. Mike the heating and cooling tech., knew right away what was wrong, fixed it, and didn't try to sell me anything I didn't need. Won't hesitate to call Koz if I have any future problems with either the Furnace or Air Conditioner. Thank you Mike...
L
7 years ago
Dependable, Professional, & Honest!
5 Stars to you! What a GREAT company.... thank you Mike and everybody there; from the woman who answers the phone, to Mike the owner, to the technician who came out to my home. They were on-time, professional, honest and friendly. Thank you so much for fitting me into your schedule, on a 90 degree day when my air wasn't working! Not only that, but they called me a day later to make sure everything was working perfectly. They didn't charge me for something I didn't need and took the time to explain to me what was wrong and what I needed to do with my A/C unit. I will not go anywhere else!!
J
8 years ago
Honest
Mike could have cost us thousands, another company said to replace the entire unit. Mike examined it and found and replaced a 59.00 part ! Mike is honest and trustworthy Kudos to him being part of the police and fire families! Always will use him, and recommend him