Really friendly, great cleaning and awesome hygienist however non ideal interaction with the DDS (not Citrin but rather Johnson), so therefore I would not recommend this dentist. He was not familiar with my treatment plan (UCSF SDF protocol (Horst, et al., 2016), conservative approach, denied the fact that remineralization of tooth structure occurs (Murdock-Kinch and McLean, 2014), etc). During consultation he stated that "decay is decay is decay is decay is decay is decay..." and a "cavity is a cavity is a cavity is a cavity..." which is circular reasoning not supported by facts or evidence. He stated all decay needs to be drilled away, which is a false dichotomy and not supported by facts or evidence (See circular reasoning and false dichotomy; Douglas and David, 1989). He did not seem interested in analyzing my past treatment plan or reviewing the most recent peer reviewed literature to construct an empirically informed and validated treatment plan moving froward. He was not willing to explain the suggested treatment plan (suggested that a tooth treated with SDF had decay that needed to be drilled however it was simply arrested and discolored from the SDF treatment) or provide my imaging studies for further analysis. He did not make any effort to engage in shared clinical decision making, which is an empirically validated corner-store of modern efficacious clinical care (Glyn, et al., 2012). He even went so far as to suggest he would not listen to what patients want or have to say in regard to treatment or care. I was not provided an invoice/receipt or any breakdown of the costs or suggested treatment plan. When I asked for an explanation of the first visit costs ($185 USD), the receptionist read from a post-it note rather than provide written confirmation or explanation, which while fine is not a transparent and organized means of operating a clinical practice. In consideration of the above - I cannot recommend this dentist. References Elwyn, Glyn, Dominick Frosch, Richard Thomson, Natalie Joseph-Williams, Amy Lloyd, Paul Kinnersley, Emma Cording et al. "Shared decision making: a model for clinical practice." Journal of general internal medicine 27, no. 10 (2012): 1361-1367. Horst, Jeremy A., Hellene Ellenikiotis, Peter M. Milgrom, and UCSF Silver Caries Arrest Committee. "UCSF protocol for caries arrest using silver diamine fluoride: rationale, indications, and consent." Journal of the California Dental Association 44, no. 1 (2016): 16. Murdoch-Kinch, Carol Anne, and MARY ELLEN McLEAN. "Minimally invasive dentistry." The Journal of the American Dental Association 134, no. 1 (2003): 87-95. Sackett, David L. "Evidence‐based medicine." Wiley StatsRef: Statistics Reference Online (2000). Walton, Douglas N., and David N. Walton. Informal logic: A handbook for critical argument. Cambridge University Press, 1989.

Really friendly, great cleaning and awesome hygienist however non ideal interaction with the DDS (not Citrin but rather Johnson), so therefore I would not recommend this dentist. He was not familiar with my treatment plan (UCSF SDF protocol (Horst, et al., 2016), conservative approach, denied the fact that remineralization of tooth structure occurs, (Murdock-Kinch and McLean, 2014), etc). During consultation he stated that "decay is decay is decay is decay is decay is decay..." and a "cavity is a cavity is a cavity is a cavity..." which is circular reasoning not supported by facts or evidence. He stated all decay needs to be drilled away, which is a false dichotomy and not supported by facts or evidence (See circular reasoning and false dichotomy; Douglas and David, 1989). He did not seem interested in analyzing my past treatment plan or reviewing the most recent peer reviewed literature to construct an empirically informed and validated treatment plan moving froward. He was not willing to explain the suggested treatment plan (suggested that a tooth treated with SDF had decay that needed to be drilled however it was simply arrested and discolored from the SDF treatment) or provide my imaging studies for further analysis. He did not make any effort to engage in shared clinical decision making, which is the empirically validated corner-store of modern efficacious clinical care (Glyn, et al., 2012). He even went so far as to suggest he would not listen to what patients want or have to say in regard to treatment or care. I was not provided an invoice/receipt or any breakdown of the costs or suggested treatment plan. When I asked for an explanation of the first visit costs ($185 USD), the receptionist read from a post-it note rather than provide written confirmation or explanation, which while fine is not a transparent and organized means of operating a clinical practice. In consideration of the above - I cannot recommend this dentist. References Elwyn, Glyn, Dominick Frosch, Richard Thomson, Natalie Joseph-Williams, Amy Lloyd, Paul Kinnersley, Emma Cording et al. "Shared decision making: a model for clinical practice." Journal of general internal medicine 27, no. 10 (2012): 1361-1367. Horst, Jeremy A., Hellene Ellenikiotis, Peter M. Milgrom, and UCSF Silver Caries Arrest Committee. "UCSF protocol for caries arrest using silver diamine fluoride: rationale, indications, and consent." Journal of the California Dental Association 44, no. 1 (2016): 16. Murdoch-Kinch, Carol Anne, and MARY ELLEN McLEAN. "Minimally invasive dentistry." The Journal of the American Dental Association 134, no. 1 (2003): 87-95. Sackett, David L. "Evidence‐based medicine." Wiley StatsRef: Statistics Reference Online (2000). Walton, Douglas N., and David N. Walton. Informal logic: A handbook for critical argument. Cambridge University Press, 1989.

Dr Jay is a master at his craft and the entire staff is friendly and welcoming. Kathy always makes you feel comfortable before any procedure.

I was extremely disappointed to see all new providers in place of Dr. J and my regular Hygenist. No advance notification was provided. My loyalty was to Dr J and staff and whether I continue with this practice is uncertain.

I had a crown come off an implant. Called in early and was able to come in after a couple of hours. Repair was done quickly. As always, staff were friendly and polite. Jay needs to find the fountain of youth.

I've been visiting dr. citrin for the las few years and the staff is always friendly and professional, they are very fast and never had any issues.

Dr Jay has been my dentist since I was 3 years old & I am now able to bring my daughter to him as well! He & his staff are very professional, knowledgeable & friendly as well!

Dr. Citrin is an awesome Doctor!!! His manner is absolutely wonderful!!!! He is one of two BEST dentists I have ever encountered and he places his patients at ease with a great sense of humor to rid them of any fears! His staff is extremely professional & very friendly!!! I'm so grateful I found you, Dr. Citrin!!!!

Although the dental assistant was not present for the first 80% of the procedure, Dr Citrin did an excellent job of replacing my filling. Initially, there was some uncomfortable pooling of cooling/cleansing water and debris in my posterior mouth until he began stopping and using intermittent suction to clear the collection. Initially, I did have to swallow this collection before he began the suction. After the dental assistant arrived, the remaining procedure went off without a hitch. If I was offered the option, I would have waited until the assistant arrived or rescheduled the procedure.

Dr.Citrin explained everything I needed to have done and the work I didn't need. He will be my "go to" dentist for all my dental work.