Mosquito Authority
Pest Exterminator
Montgomery, AL
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D
Doug K.
6 years ago
Recommends
Timely service
After purchasing a property on Lake Martin, we were provided a courtesy mosquito treatment from you all. We have no idea if or when the property had been treated prior to our purchase but we did see a noticeable difference in the results after this complimentary treatment. Though not eliminated, we were able to enjoy more outdoor time on our deck without being constantly attached by mosquitos so badly. We may be talking to our neighbors about having a "joint treatment" sometime in the future so we can all enjoy the outdoor experience better.
Response from Mosquito Authority
Doug, Thanks for your comments. You can only imagine what benefits you would receive with repeated treatments. The first application puts a dent in the mosquito population on your property and the second one helps to break their life-cycle. After that, it keeps them to a minimum. Also, we do treat several neighbor "clusters" to get them the best possible coverage. We can even work out a price break for participating neighbors. - David
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Brennan C.
6 years ago
all we got was a note
no notice that they were coming. they left a note that they had come by, but I never noticed a difference. I'm still getting torn up whenever I go out after dusk. It was well over a month between payment and service. First time customer with 4 treatments left so I'll wait to pass judgment, but Fall is quickly approaching so I'm wondering if I'll see the benefits before the cold does God's work for them.
Response from Mosquito Authority
Brennan, I left you a voicemail to talk about your concerns and clear up any confusion, but have not heard back, yet. Please call me at the office 334.648.0936, and I'll do what i can to make things right. - David
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Sherrie D.
6 years ago
Recommends
No Mosquitos!!
Great service, we enjoy outdoors all day and night without fighting the mosquitos. It is well worth the cost.
Response from Mosquito Authority
Sherrie, Thanks for your review! We strive for this kind of result and having clients tell us we succeeded is all we could hope for. - David
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Carol H.
6 years ago
Recommends
Greg
Thanks for sending Greg. He did a great job.
Response from Mosquito Authority
Carol, Thank you for letting us know! He's our lead technician and trainer and he gets the job done, for sure. - David
H
Hal T.
6 years ago
Recommends
Great service and very respectable
I have been extremely pleased with the service the Mosquito Authority has provided. Before we started using them, our kids could not stay outside because of getting bitten by mosquitos. We have been using them for 3 years now and have had no problems at all.
Response from Mosquito Authority
Hal, It is always good to hear from long-term clients. We strive to keep you pleased for the entire length of our relationship and remember that if there is ever any problem, you can call our office to let us know, that, too. - David
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Sullivan L.
6 years ago
Recommends
Was left a message at 10:40 the worker would be at my house between 11 and 11:30 . I never saw him , he did not leave a note saying he had sprayed so I am not sure if my yard WAS actually treated. Lynn. Sullivan. 3137 Gatsby Lane. 36106
Response from Mosquito Authority
Lynn, Sorry, I hadn't see this before we spoke on Friday morning. I forwarded your comments to the owners so that things can be revisited with the technicians. It is important for every step of protocol be followed, including leaving the tags behind as a confirmation of treatment. I see that we do have you down for a re-treatment today. For the quickest response, please call me at the office at 334.648.0936, and we can make things right, right away. Our team includes our clients and we rely on you to let us know whenever we miss the mark, as well as when we are doing well. - David
T
Thompson F.
6 years ago
Recommends
Quality Service
All the guys who have sprayed at our house have been extremely nice! The best thing is no more mosquitos. I had to call and re-quest a re-spray when a quick summer storm popped up right after they sprayed and they came back the next day free of charge. I would really recommend Mosquito Authority to get rid of all of you mosquitos especially if you spend a lot of time in your yard!
Response from Mosquito Authority
Thompson, Thanks for bringing up the guarantee. Usually, the spray is pretty durable/resiliant even if there is some rain. These recent storms have provided extra challenges in creating extra breeding grounds and some product degradation. As always, let us know if it causes issues and we'll do our best to make it right. - David
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Nancy B.
6 years ago
Recommends
Highly Recommended Service
Mosquito Authority does an excellent job of keeping customers informed about when technitions will arrive to spray. The service takes care of the pesky creatures so we can enjoy being outside and in the pool all summer.Highly recommend them.
Response from Mosquito Authority
Nancy, We are glad to be of service. Good to know our notification system works with the day before emails and the technician calling when on the way to your property. If something comes up, let us know and we'll be happy to reschedule for another day. - David
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Mark M.
6 years ago
Recommends
Professional and great service
They sprayed the yard and woods very effectively.
Response from Mosquito Authority
Mark, Thanks for your review! We are confident in our ability to keep it like that. If we miss the goal, let us know that, as well. - David
J
Joe D.
6 years ago
Recommends
No mosquitoes here
Great, I've not had mosquitoes at all this year.
Response from Mosquito Authority
Joe, That's what we love to hear. If there is any change in that success story, let us know. - David