Mr. Electric of The Coastal Empire
Electrician
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M
Mia G.
3 years ago
Recommends
Over charged $844.49 for 2 hours of work!
Over charged $844.49 for 2 hours of work! I was charged $422.50 an hour! They added a low voltage line from my electrical box, pulled under my house, dug a trench 2.5ft to a post ( installed by my contractor) and mounted a box. It's so disappointing for a company to take advantage of its repeat customers in this way
Response from Mr. Electric of The Coastal Empire
Our goal at Mr. Electric is to provide excellent customer service so we are disappointed that you were not completely satisfied with the work completed by our technicians. Our management has contacted you to resolve your pricing complaint.
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Ruby R.
7 years ago
Recommends
Amazing Experience
I contacted Mr. Electric because I had some electrical outlets that were not working. I spoke with Tammy who was extremely friendly and helpful. She scheduled someone to come out the same day which was awesome. Johnathan was my technician and he did an outstanding job. He was able to quickly fix my problem. He was also very friendly and very competent. I appreciate him explaining in detail what the problem was. I have nothing but great things to say about this company. I highly recommend them to anyone looking for an electrician. Kudos to Mr. Electric! You Guys Rock!
Response from Mr. Electric of The Coastal Empire
Mrs. Roberson, I'm so glad we were able to work you into our schedule so quickly and that the repair was simple and taken care of right away. We are always happy to help you with your electrical needs and really appreciate the positive review! Call us anytime!
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Dave H.
8 years ago
Recommends
Follow up
Workmanship and cleanup were great. There was one issue I was not satisfied with. Customer service jumped on it immediately, and made things right. I will definitely call them again.
Response from Mr. Electric of The Coastal Empire
Thank you for taking the time to write a review for us! I'm glad we were able to resolve your issues and look forward to working with you again in the future!
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FRANK Z.
8 years ago
Recommends
EXTEREMELY RESPONSIVE
EVEN THOUGH WE HAD A NON-CRITICAL REQUIREMENT, AN APPOINTMENT WAS SCHEDULED IMMEDIATELY WITHIN A VERY CONVENIENT TIME FRAME. THE SERVICE CALL WAS ON-TIME AND THE INSPECTION VERY THOROUGH. A PART WAS NEEDED TO CORRECT THE PROBLEM. IT WAS ACQUIRED BY AN ASSOCIATE AND DELIVERED TO THE SERVICE MAN WITHIN HOURS. THE SERVICE MAN RETURNED, INSTALLED THE PART, TESTED THE FIX AND FINISHED UP THAT DAY. IN SUMMARY ... THE RESPONSE AND WORMANSHIP WERE BEYOND EXCELLENT. I FOUND THAT THE COST OF THE FIX WAS VERY REASONABLE. I HIGHLY RECOMMEND.
Response from Mr. Electric of The Coastal Empire
Thank you so much for taking the time to write a review for us! We are happy that you were satisfied with the service that we were able to provide for you and look forward to working with you again in the future!
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Dane E.
8 years ago
Recommends
Quick to Respond
Quick to respond & awesome prices. I would recommend them to anyone.
Response from Mr. Electric of The Coastal Empire
Thanks so much for taking the time to write a review for us! We look forward to working with you again in the future!
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Dane E.
8 years ago
Recommends
Quick to Respond
Quick to respond & awesome prices. I would recommend them to anyone.
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Phillip M.
8 years ago
Recommends
Excellent Service
Really excellent service and very knowledgeable. They fixed an issue with my pool light for half the price I was quoted by another company and discovered and rectified a potentially dangerous ground fault problem. I highly recommend this company.
Response from Mr. Electric of The Coastal Empire
I'm so glad we were able to repair your pool light for you! Thank you for taking the time to write a review for us! We look forward to working with you again in the future!
J
Jeremy B.
8 years ago
Recommends
Very fast after hours service!
I called Mr. Electric on a Saturday evening after a power surge took out our breaker box and several major appliances. Jonathan promptly returned my call after I requested a repair service and he arrived within an hour of my initial call. He had also contacted Georgia Power to inform them of the situation and they also arrived shortly after to help diagnose the problem. Jonathan worked in conjunction with the Georgia Power technician to isolate the fault and they restored power to my residence in a matter of a few hours. He also verified all smoke detectors were working since the surge took out a detector in a child's bedroom. This attention to detail and thoroughness of work will ensure that Mr. Electric is now on my speed dial and has my hearty recommendation.
Response from Mr. Electric of The Coastal Empire
I'm glad we were able to help you with your emergency repair! Thank you so much for taking the time to review our company! We look forward to working with you again in the future!
C
Chris B.
9 years ago
Recommends
Mr. Electric - Jonathan Jones
I am a self employed worker in the construction field.. I recently had need to contact someone who could possibly do some electrical work. Mr. Electric was the company I choose. Why! First off the scheduler Ms. Tammy was pleasant and professional when she took the call. She listened to what I needed.. Without hesitation she said she could get someone out to the service address immediately the next morning, true to her word, she put me in touch with Jonathan Jones. Jonathan came out the next morning, assessed the job, explained in detail the cost of the work and said that a work invoice would be emailed to me that day. Jonathan did what he said he would do. The task of moving the meter box was set-up and I was told everything would happen on Friday. True to his word, he obtained a permit and was on the job at 8:00 am on Friday. Jonathan gave us a time frame and stuck to it. The homeowner wad without power for roughly six hours as quoted. Jonathan Jones did an excellent job and he is a people person. I am very pleased with the work that was done. Mr. Electric I salute you for having a dedicated individual in your organization. Jonathan, I will gladly recommend you to my customers. Thanks for a job well done.j
Response from Mr. Electric of The Coastal Empire
Thank you for taking the time to write this wonderful, positive review for Mr. Electric! I'm glad we were able to help you and we hope to be able to work with you again in the future!
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Doris C.
9 years ago
Recommends
GREAT COMPANY
The office staff are the best I have dealt with in a long time. They give
you a time the worker will arrive and he shows up at that time !
The work done by Mr.Electric was very good. He came in determine what he would need. When he came back, everything was fix . My lights in the pantry and in the yard are GREAT1 Thank you for making my home safer.
Response from Mr. Electric of The Coastal Empire
Thank you for the kind comments and for giving us the opportunity to work with you. We look forward to working with you in the future. Please recommend us to your family and friends as well. We appreciate it!