ProSource of Naples

Wholesale Home Remodeling

4753 Tamiami Trail North

Naples, FL 34103

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Your Contact Details

All Reviews

M
6 years ago
very unsatisfied
We ordered tile, were told it would arrive in one week. Were told they would call when order arrived. After a week we called because they never did.The installer was supposed to come the following day. Paul Bucci our salesman checked only to tell us the order was still in Oklahoma. We cancelled and were promised a refund. Found tile locally in stock for a better price. After three weeks I get a phone call that my order is in. I contacted the manager and was told he would have to check into this. He did not call back. When I did he said that Paul told him about the order and cancellation and they do not know why the order was still shipped. If he had actually cancelled I should have gotten my refund which I still do not have to this day. Would never buy from Prosource again
Response from ProSource of Naples
Hi Marion, We are extremely disappointed to hear about your experience and first and foremost want to apologize for the inconvenience and thank you for taking the time to leave a review. Customer service is our top priority and overall improvement is always our goal, we are looking into resolving the issue and will be in touch soon. Thanks again and have a great day!
J
6 years ago
awesome
PJ is Very friendly and so helpful and most importantly, PATIENT!, Highly Recommend!
Response from ProSource of Naples
Hi Joel, We are so glad you had a great experience with PJ, the relationships that are built at ProSource are integral to the success of the company! We look forward to your next visit!
M
6 years ago
Professiobal, Friendly service
Great selection of floor and wall tiles. PJ was vrry helpful when we ordered oyr tile. Would recommend ProSource for your tile needs.
Response from ProSource of Naples
Hi Michele, Thank you so much for the positive words, we are so glad you had a great experience at our showroom and we appreciate the recommendation!
M
6 years ago
Professiobal, Friendly service
Great selection of floor and wall tiles. PJ was vrry helpful when we ordered oyr tile. Would recommend ProSource for your tile needs.
B
6 years ago
Extreamly helpful
ALWAYS HELPFUL AND KNOWLEDGEABLE GREAT SELECTIONS
Response from ProSource of Naples
Hi Betdy, Thank you so much for the positive review. We are happy we can offer a wide range of products at low wholesale prices. See you on the next project!
A
6 years ago
Helpful and friendly
I have dealt with ProSource for over 12 Yeats and they have always been the utmost professional and helpful.
Response from ProSource of Naples
Hi Ashleigh, thank you so much for the positive review. We are so happy you have been with us for so long and you are a part of the ProSource family. Thank you for your continued partnership. We look forward to the next project together!
S
6 years ago
very impressed
Paul is great to work with. Extreamly helpful.
Response from ProSource of Naples
Hi Sharon, thank you so much for the positive review. We are glad we could help. See you again soon!
S
6 years ago
very impressed
Paul is great to work with. Extreamly helpful.
Response from ProSource of Naples
Hi Sharon, thank you so much for the positive review. We will make sure to pass on the compliments to Paul. Have a great day and hope to see you again soon!
A
6 years ago
very helpful!
And knowledgable!
Response from ProSource of Naples
Hi Ann, Thank you so much for the positive review. We are so happy you came to us. See you again soon!
M
6 years ago
Great Process with Great Design
Working with Lana is awesome and she provided a great deal of concept design and options for a master bath project. Many selections but she helped tremendously to make it all work. Looking forward to more projects with her.
Response from ProSource of Naples
Hi Mike, Thank you so much for the positive review. We are glad that we could help you with your design and options for your master bath project. Looking forward to the next project together!