ProSource of Richmond

Wholesale Home Remodeling

2836 E. Parham Road

Richmond, VA 23228

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All Reviews

B
7 years ago
Outstanding Selection and Knowledgeable Sales People
Every product you could need , with fantastic salespeople that will guide you to the product that is perfect for your project.
Response from ProSource of Richmond
Hi Brooke, thank you so much for the positive review. We are glad we can offer you a vast array of products and assistance. See you on the next project!
P
7 years ago
July 2017 was my first visit to the ProSource Wholesale Company. The staff were very friendly and accommodating. Heather Lockwood was my direct contact and she was super. Heather was very patient, friendly, understanding, and exhibited much knowledge of their products. In the future if I need assistance with purchasing wholesale items....I will surely come visit Heather. I highly recommend ProSource. Thanks
Response from ProSource of Richmond
Hi Patricia, thank you for taking the time to review our showroom. We are happy to hear that Heather took care of you and will make sure to pass on the kind words to her. See you on the next project!
J
7 years ago
I needed to carpet my entire upstairs with 2 bedrooms, hall and down the stairs. I told the sales person - Brian Thomas - I did not need a heavy duty carpet since this would not be a "high traffic" area. He led me straight to the type of carpet to fit my needs. He explained the product, was very patient and courteous. He gave me the sample board to take home and lay on my floor to decide which colors would blend well with the rest of my decor. I did choose a wonderful product at a fantastic price. He was very professional and processed my credit request immediately and I was able to choose the 12 month interest free payment plan. My carpet feels and looks beautiful. I would highly recommend ProSource to anyone looking to re-carpet their house. And I am grateful to Brian for listening to my specific needs and absolutely no pressure on his part. All around a ery good experience.
Response from ProSource of Richmond
Hi Jeanette, thank you so much for the positive review and we will make sure to pass on the compliments to the staff. Enjoy your new carpet! Come back any time.
M
7 years ago
floors, tile, kitchen
I have completely renovated my new home, and have used Pro Source for bath tile, hardwood flooring, and my kitchen cabinets ( still yet to be installed). Brian Thomas was outstanding and was definitely the reason I decided to go with Pro Source after getting many estimates from various vendors. Brian always responded to my calls and emails immediately and would get me whatever information I needed. I was very sad to hear he is no longer with the company. I am very happy with my flooring and my tile, and hope to be as satisfied with my kitchen once it finally arrives.
Response from ProSource of Richmond
Hi Melissa, thank you so much for the positive review. We are so happy to hear that you had a good experience in our showroom and hope to see you on more projects. Have a great day!
S
7 years ago
Quality product line and great professional service!
We have had a great experience each of the three times we have ordered through them. We went to them in Ft. Myers, FL for porcelain floor tile. We used their tile for our bathroom remodel in our home, both for the floor and the shower. We again used their porcelain for a bathroom floor and foyer hall floor. The tile was lovely and they helped us match the grout. We had one problem (our own fault) and they helped us solve it quickly and professionally. Thank you ProSource!
Response from ProSource of Richmond
Hi Sandy, thank you so much for letting us know about your visits at our showroom. We are happy that we could help you find the perfect tile. Come back any time!
N
7 years ago
Thank you, ProSource!
ProSource has had my back for over 20 years. As an interior designer I have counted on them for their expertise in the field, their appropriate interaction with my clients and the timely and respectful way in which they communicate. Their products for both residential and commercial are first class. Thank you, ProSouce, Mike and Adam! Nan R
Response from ProSource of Richmond
Hi Nan, wow! Thank you for such a positive review. We are glad we can help with all your project needs. We will make sure to pass on the kind words to the staff - they will be happy to hear. See you soon!
K
7 years ago
Great People and Great Services
I work with Prosource at least every other day for my company. I can not express how helpful the team is there! Sometimes we can not get out to Prosource to pick up our orders so Brian Thomas works with my company has orders delivered and it just makes it easier on us! I refuse to use any other carpet company. They are Quick, easy, knowledgeable and have great costumer service!
Response from ProSource of Richmond
Hi Kate, we are so happy you are happy. We are glad to have you part of the ProSource family and can't wait to work on the next project with you!
W
7 years ago
Mike Truitt of ProSource is my go to guy
I am a busy general contractor and send all of my customers to ProSource of Richmond and specifically Mike Truitt. Mike works directly with my customers to secure all selections in the price range desired. The selection is vast and I have NEVER received a complaint from a customer. Many thanks to ProSource and Mike Truitt.
Response from ProSource of Richmond
Hi William, we are so happy to hear about your positive experience in our showroom. Thank you for providing us with feedback and we will see you soon!
S
7 years ago
All around wonderful experience
I work for a local General Contractor and we use ProSource on a regular basis. I can send our customers directly to the showroom to view and choose their flooring and never have to worry about whether or not the customer will be taken care of. All of the sales reps are very helpful and knowledgeable and our customers have never had a complaint! The sales reps are also prompt in forwarding me customer choices after they've been made. The kitchen & bath design center is new, but the experience that I've had there has also been wonderful. I will always recommend our customers and my personal friends and family to ProSource for any flooring needs that they may have!
Response from ProSource of Richmond
Hi Shelby, thank you so much for the positive review. We are so glad you found us and are apart of the ProSource family. See you on the next project!
P
7 years ago
Designer finds staff always helpful
As an interior designer, I often visit the Prosource showroom in Richmond to find carpeting and other flooring products for my clients. The sales staff is always knowledgeable. When product arrives, they kindly hold it until my installers can schedule the installation. I especially like the wide amount of floor coverings represented. The kitchen cabinet section of the showroom is new, and well designed. We have done one kitchen together and my client was pleased.
Response from ProSource of Richmond
Hi Pat, thank you so much for the positive review and we will make sure to pass it on to the staff. See you on the next project!