ProSource of San Antonio

Wholesale Home Remodeling

12919 Flagship Drive

San Antonio, TX 78247

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All Reviews

S
6 years ago
Don’t use them
I’m not convinced the prices are any better. Selections are limited. Could have done better at Lowe’s. We’ve had to reorder incorrect material multiple times and they were of no help in figuring out the quantity that we needed. They show you around the showroom and that’s it, then you might as well be on your own. Nick was very nice and helpful when we needed to fix things, but that doesn’t change the fact that we needed to fix things which caused big delays and rescheduling in our entire building process. ProSource is not worth the pennies you may save
Response from ProSource of San Antonio
Hi Suzy, thank you for taking the time to provide us with your feedback. We are sorry for any inconvenience that this may have caused and that your experience was less than exceptional. Our number 1 priority is the satisfaction of our members and their clients. We are currently looking into the situation and will be in touch shortly. Thank you and again, sorry for any inconvenience this may have caused.
J
7 years ago
Great experience
I am completely satisfied with every aspect of my dealings with ProSource. The installer they recommended was awesome....beautiful work, done in a timely manner. Would absolutely shop at ProSource again and again, and hire the very same installer.
Response from ProSource of San Antonio
Hi Jeanette, we are glad you are happy with the outcome of your project. Enjoy it! Thank you for taking the time to provide us with feedback, and we hope to see you on your next project!
L
7 years ago
Good Experian
Great variety Love my tile floor and the rock for my shower
Response from ProSource of San Antonio
Hi Lisa, we are glad you love your flooring! Thanks for the positive review. Hope to see you again!
J
7 years ago
Profesional courtesy at every encounter
Purchasing a new floor is not an everyday experience for me. I had originally used a different company so I didn't come to prosource with a great additude. I came with frustration and aggravation. I consider seveal thousand dollars for this purchase to be a major investment of my limited resources. I value where I spend it PROSOURCE understood this and gave me the best experience at helping me spend those dollars. I was able to get floor I wanted and the price I could aford and arrange instalment. They provides a list of trades people. I honestly called them first before I purchased simply becasue I needed to make sure I could get the floor installed before purchase. In the end installation cost more than the floor. I would recommend this floor company to anyone. I know several people said go big box store but I wanted service and sound advice. I am a novice and any home repair and consider my specialty is finding people that have a passion for the job they do. Prosource treated all my questions and encounters like professionals regardless of the off questions I asked. I could not be happier with the product or service. I purchased product in one city had it delivered in another and installed in a third location. I had zero issues.
Response from ProSource of San Antonio
Hi Jacqueline, thank you so much for rating our showroom. We are glad to hear that you had a positive experience. Enjoy your new floors and hope to see you soon!
L
7 years ago
Knowledgable, helpful, and great selection!
The designers at ProSource are such a fantastic resource for me... They've helped me with several projects and have always given me expert advice. Plus the flooring and tile selection is excellent! Heartily recommend. :)
Response from ProSource of San Antonio
Hi Lisa, thank you so much for taking the time to rate our showroom. We are glad we can be there for all your project needs and hope to see you soon! Have a great day!
R
7 years ago
Friendly, professional, highly qualified absolute super stars of the Industry!
I have used every product line, from woods to carpet to floor tile and backsplash materials. The products were great quality, as advertised, on time- and NO Hassles of any kind. Great service from friendly efficient people who care! Buy everything you can for your project from them, you'll be ahead of the game! I have had to return items gracefully, I have had to add additional items (my screw-ups) I have had to have items adjusted through nobody's fault(like dye lot problems),It was all handled professionally and fairly. They are absolutely some of the best people in San Antonio to work with.
Response from ProSource of San Antonio
Rebecca, we are delighted to hear about your experience at our showroom. Thank you so much for the positive review. We are proud to provide great products and great service. Hope to see you soon!