Ace Handyman Services Acworth

Handyman Service

5150 Stilesboro Road

#510

Kennesaw, GA 30152

Open Today By Appointment

acehandymanservices.com/offices/acworth

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All Reviews

P
2 years ago
Mediocre Experience - Not Worth the Cost - Not a Value
We hired Ace to perform some odd jobs (painting, patching, hanging of blinds) around my home last Friday. They completed approximately 40% of what had been forecasted at the onset of the engagement. 8 hours was what was communicated by Ace to do what needed to be done and that the handyperson would be addressing specifically what had been identified. Approximately 6.0 hours were spent on work related tasks with the remaining 1.5 on lunch and trip to Ace to pick up supplies. In addition, a second person came to our house about 3 hours in to check out what needed to still be worked on only to leave soon thereafter saying he did not have time to help. At the end of the work day, I was informed by the Ace handyman would not be able to finish everything as originally forecasted and that someone would need to come out the next week to finish. Oh and they got paint all over my front steps that is STILL there. I called Ace the following Monday where I asked if there was to be an additional charge to come back out only to be told that only materials needed to be purchased to complete and that there would NOT be an additional hourly charge. When I called on the day of the next visit to confirm that there would not be a cost per hour to finish I was told then that there would be a charge (per hour) to them to finish up. All in all it was a situation that consisted poor communication on the part of Ace and poor quality, both on their time management along with addressing the tasks needed to be completed. Please note: the list of things to do was not big by any means. If proper time management would have been applied all could have been completed in one day. All in all, ~$1K for 40% of the work complete. Would not recommend that you use Ace Handyman services if you want the job fully done for the price you have to pay..
H
2 years ago
Excellent
Did the job exactly as discussed.I couldn’t have gotten any better service.I would recommend Jerron to my friends.I would also like to have him back for some more prep work to complete the overall project. Thank You so much
Response from Ace Handyman Services Acworth
Mr. Woods it was so nice to meet you today. Thank you for your kind words. We look forward to serving you in the best we can in the future as well.
S
2 years ago
Very professional, very skilled
Jerron installed new blinds and an interior door, plus as a bonus, reset an offline sliding door without a hitch. Definitely planning to hire him again.
Response from Ace Handyman Services Acworth
Thank you Sy. We are so lucky to have Jerron as a part of the ACE family. We appreciate your kind words.
C
2 years ago
excellent handyman work!
timely communication throughout project, and quality craftsmanship!
Response from Ace Handyman Services Acworth
Colby thank you so much for your review and we really appreciate you letting us come out to your home so fast.
P
2 years ago
Oddjobs
Great experience. Repairman was on time, knowledgeable, and more than competent. Very respectful of property and people. Brian was a huge help!
Response from Ace Handyman Services Acworth
Peggy thank you so much for taking time to leave a review and we are so proud of Brian. He is one of a kind and if I could duplicate his work ethic, craftsmanship and professionalism I would do it over and over. Thank you for allowing us to serve you in your home.
A
2 years ago
Replacement of magnetic seal on glass shower door
Mr. Kenneth did an excellent job. For such a tedious job, I don't think he lost his religion not even once. Very patient, considerate, and conscientious. For a retired couple on fixed income, my only complaint is I feel $150 an hour is slightly steep. Your company might want to consider a senior citizen's discount.
Response from Ace Handyman Services Acworth
Mrs. Anita we loved working with you. I am so glad that magnet did not cost our sweet Kenneth his religion. Haha. We appreciate our seniors so much and do in fact offer a senior discount. I am so sorry we missed this on your invoice. As a thank you, we would ask that you look out for something special from us in the mail. Thank you for choosing Ace Handyman Services and allowing us to bring helpful into your home.
E
2 years ago
Quality work
Scott did an excellent job with repair of some of our stair tread’s on our deck and some other jobs. Great experience. Very professionally done.
Response from Ace Handyman Services Acworth
Mr. Jones we are thrilled you were so happy with the outcome of Scott's work. Thank you for your kind words. We appreciate you!
C
2 years ago
I would call them again.
Handyman did excellent work. Came on time and was very courteous. He repaired 2 large window frames. Also, repaired a light fixture. I will definitely call Ace again.
Response from Ace Handyman Services Acworth
Thank you for choosing ACE Cecelia. We are so glad we could get that all done for you.
A
2 years ago
Jerron did great job great work he did
Response from Ace Handyman Services Acworth
Adwoa we are so glad we could bring helpful into your home. We love having Jerron on our team. Thank you!
P
2 years ago
High quality service. He was on time. Very polite and professional.
Awesome service and a job perfectly well done. We will definitely use your service again.
Response from Ace Handyman Services Acworth
Patty we are so thrilled with your experience and the work Jerron does. Thank you for your review and we look forward to serving you in the future.