Ace Handyman Services Acworth
Handyman Service
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Matt T.
2 years ago
Recommends
Door repair/bath sink faucet stopper repair
Scott was great/excellent; completed work early and finished job to satisfaction; very professional and customer friendly; will definitely call ACE Handyman in future and recommend to friends!
Response from Ace Handyman Services Acworth
Matt that is great news! Thank you so much for your kind words and making time to write a nice review. We look forward to serving you in the future.
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Jennifer C.
2 years ago
Recommends
High quality and excellent service!
Royale was our craftsman and he was incredibly knowledgeable, talented and friendly. We had a staircase in need of some serious wood, paint and trim repair. Royale had to correct some mistakes from another company we had initially used. He was able to determine the problem quickly and superseded our expectations with the finished results. We will definitely use Ace Handyman and ask for Royale again.
Response from Ace Handyman Services Acworth
Jennifer I am thrilled to hear this. I understand this was a labor of love and we are so happy you can enjoy your staircase again. Thank you for your kind words.
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Lindsie G.
2 years ago
Recommends
Life Savers!!
My handyman Brian was so great, worked fast and helped me with several projects. Easy to schedule, showed up on time and was professional. I will definitely use ACE again in the future!
Response from Ace Handyman Services Acworth
Thank you for such kind words Lindsie! We are so glad to get your to do list done so quickly.
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Ron G.
2 years ago
Recommends
Highly recommend Ace. Brian was our handyman on two occasions. On time and goes about doing the job. Highly qualified and professional
Response from Ace Handyman Services Acworth
Mr. Greene we are thrilled to have been back in your home. Thank you letting us take care of your beautiful backyard with you!
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Virginia N.
2 years ago
Recommends
What great service!
Scott arrived on time he was very professional and explained everything that he would be doing. .was not aware of the senior discount that would have been nice. Will use Ace Handyman Services again!
Response from Ace Handyman Services Acworth
Ms. Virginia we appreciate you choosing ACE and the kind words about our craftsman. We adore Scott. The discounts are done through the office. I am so sorry we were not aware of this before taking payment. Please let us know the next time you book and we will add it for you when you book so this doesn't happen in the future.
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Allison B.
2 years ago
Recommends
Incredible service!
Jerron was great! He was very professional, courteous, and finished early! We were able to get him to fix a problem that we just couldn’t figure out. His work was great, and we look forward to using this service again!
Response from Ace Handyman Services Acworth
Courteous is such a great word to describe Jerron. Thank you for your kind words. We work hard to hire amazing craftsmen that are humble and kind!
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Paulette M.
2 years ago
Recommends
Cabinet installation
Professional and timely.
Response from Ace Handyman Services Acworth
Ms. Moorehead thank you for taking time to write a review. We are glad to have been helpful in your home.
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MISTY W.
2 years ago
Recommends
Awesome, respectful, great work!
Jerron made quick work of our drywall repairs, door fix, and caulking with great work and a smile! Thanks Jerron, we look forward to working with you again soon!
Response from Ace Handyman Services Acworth
Misty thank you so much for your kind review. We love when Jerron comes by the office and shares that smile too. I am sorry to hear you need to replace the windows, however, I will call you in a bit to share the name of an amazing window guy that can help you with them.
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Keisha K.
2 years ago
Recommends
Exceptional Work Ethic
Jerron arrived on time, was professional, knowledgeable, and detailed-oriented. He completed all the tasks on our hefty list in one day with exceptional high quality. We will hire him again for all of our handyman needs!!!
Response from Ace Handyman Services Acworth
Keisha thank you so much for letting us come last minute today and take care of your project. We are so happy you had a great experience and look forward to working with you again in the future.
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Pete S.
2 years ago
Mediocre Experience - Not Worth the Cost - Not a Value
We hired Ace to perform some odd jobs (painting, patching, hanging of blinds) around my home last Friday. They completed approximately 40% of what had been forecasted at the onset of the engagement. 8 hours was what was communicated by Ace to do what needed to be done and that the handyperson would be addressing specifically what had been identified. Approximately 6.0 hours were spent on work related tasks with the remaining 1.5 on lunch and trip to Ace to pick up supplies. In addition, a second person came to our house about 3 hours in to check out what needed to still be worked on only to leave soon thereafter saying he did not have time to help. At the end of the work day, I was informed by the Ace handyman would not be able to finish everything as originally forecasted and that someone would need to come out the next week to finish. Oh and they got paint all over my front steps that is STILL there. I called Ace the following Monday where I asked if there was to be an additional charge to come back out only to be told that only materials needed to be purchased to complete and that there would NOT be an additional hourly charge. When I called on the day of the next visit to confirm that there would not be a cost per hour to finish I was told then that there would be a charge (per hour) to them to finish up. All in all it was a situation that consisted poor communication on the part of Ace and poor quality, both on their time management along with addressing the tasks needed to be completed.
Please note: the list of things to do was not big by any means. If proper time management would have been applied all could have been completed in one day.
All in all, ~$1K for 40% of the work complete. Would not recommend that you use Ace Handyman services if you want the job fully done for the price you have to pay..