Ace Handyman Services Central Saint Paul

Handyman Service

1595 Selby Avenue

Suite 100

Saint Paul, MN 55104

Residential Remodeler: CR780655

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All Reviews

D
2 years ago
Knowledgeable and quick help
Mark was great. He described and discussed with us his plan to fix weatherstripping for a couple of drafty windows. We agreed and he was done in no time. Great work.
Response from Ace Handyman Services Central Saint Paul
Thank you Dick for recognizing Mark's work. He really enjoys making sure his customers are satisfied. Please let us know if we can take on any more projects for you, otherwise thanks again !
K
2 years ago
Mark was great.
Response from Ace Handyman Services Central Saint Paul
Kristin - thank you so much for taking the time to provide a review. We appreciate the feedback and the opportunity to work with customers like you !
S
2 years ago
Great work
Rick our handyman was great. He was very professional and worked efficiently. We love our new closet doors
Response from Ace Handyman Services Central Saint Paul
Hello Sue We’re so happy you had a great experience with our team. We’re committed to only providing you the best customer service and craftsmanship to get your projects done. Let us know if we can do anything else for you—thank you!
M
2 years ago
What a great company .
My husband and I had a new door put in on our porch a year ago. It never fit exactly right so we ended up filling openings with steel wool which we hated. Rick Gentry came out took a look and gave options. He was very helpful and immediately left and came back with everything needed. He also noticed that the tiles before the door were loose and glued those down. He went above and beyond what we had hoped for. Thank you
Response from Ace Handyman Services Central Saint Paul
Hi Mavis, We’re happy to hear you had a great experience and are pleased with the workmanship. Thanks for taking the time give us the wonderful review. We appreciate your trust and look forward to serving you again soon.
C
3 years ago
Great to work with when something went wrong
They were great to work with when the work ended up differently than I expected. They listened to why I wasn’t happy with the end result and did what they could to make it right. This ended up being such a good customer service end result that I’d use them for future handyman work! Thank you!
Response from Ace Handyman Services Central Saint Paul
Thank you Carolyn. We do try to do the right thing for our clients and hope you will bring us back.
J
3 years ago
Good info and feedback on work.
Five doors needing adjustment plus a storm door replacement were handled with ease and quickly. Good communication and on time arrival.
Response from Ace Handyman Services Central Saint Paul
Joe-we are so pleased you are happy with our service from start to finish. It's designed to make doing business with us non-stressful for you. Our door expert enjoyed getting an opportunity to work on multiples in one appointment. Please let us know if you have future tasks we can take off your plate !
P
3 years ago
Mark - did a excellent job.
Response from Ace Handyman Services Central Saint Paul
Dear Pat & Frank - thank you so much for your kind words and great rating. Mark really strives to ensure his customers are pleased and get good value. We would love to be able to take on additional projects for you so please keep us in mind. Thank you for choosing Ace Handyman Services !
C
3 years ago
End result not what we’d agreed o
I made a point of asking the administrative person if they’d be replacing the whole sill, not just patching. I was assured it was entire sill replacement. When the handyman did the work he cut out the rotted areas instead and put in a patch. I now have to try to fill in where the old and new wood meet, and that’s not a great result.
Response from Ace Handyman Services Central Saint Paul
Carolyn-please accept our apologies for not meeting your expectations. As we discussed our Craftsman felt that if he replaced the whole sill effectively the entire window would need to be redone. We are very pleased we were able to resolve this to your satisfaction and that you've indicated you will bring us back for other jobs in the future. Thank you.
S
3 years ago
Went above and beyond
Mark was so quick and did an immaculate job with the projects I had. And he even offered to do more. Will definitely use this service again.
Response from Ace Handyman Services Central Saint Paul
Sara, We appreciate the time you took to give us 5-stars! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.
E
3 years ago
Good business model but they need to work out kinks
Scheduling was prompt and efficient, very encouraging. The work was well done and follow up about parts to be ordered was prompt, but the visit itself took far too long as he wanted to look around our home for other projects and chat. He refused payment at the time of service saying we would pay after work was complete. Four days later, a new man pulled up in our driveway insisting on “past due payment” in a rather disrespectful way, claiming there had been “multiple attempts to collect” payment from their office. Turned out, I had one voicemail from the previous HOUR I hadn’t yet listened to, and no invoice had ever been sent. I’d have been furious if our teenage children had been forced to deal with that man had we not been home.
Response from Ace Handyman Services Central Saint Paul
Evie - please accept our most sincere apologies for this occurrence. We had a lack of communication internally which is something we have corrected. We are happy you are pleased with the work to-date and look forward to having our Craftsman back to finish once you have made your product selections.