Ace Handyman Services Central Maryland

Handyman Service

6235 Sykesville Road

Eldersburg, MD 21784

Closed Today Closed

acehandymanservices.com/offices/columbia

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All Reviews

T
5 years ago
Quality work completed timely - Professional Identification lacking
I've used the company twice (several odd jobs around the house). At first I was not sure if the person announcing himself as Mike was an actual technician. He wore no name tag, showed no badge or identification as working for the company. I almost did not let him. I would recommend everyone sent out on job wear clean clothing (nothing with paint stains, etc) and offer to remove shoes (especially if shoes are normally worn for outdoor tasks) or put on shoe covers (at least offer to do so). I think this will improve the image. Ordinarily I would not have let this guy into my home. Be careful and mindful of this HandymanMatters since this could certainly cause you to lose customers.
Response from Ace Handyman Services Central Maryland
Hi Tara, We appreciate your feedback. All of our craftsman wear a Handyman Matters shirt and usually offer booties. We'll make sure we address your concerns and remind our craftsman for future visits. Matt may have assumed you recognized him as he was there before and returning to finish. All of our craftsmen work for us and have back ground checks. We want you to feel comfortable having us in your home. We appreciate your business and look forward to helping you in the future. Rosemarie
J
5 years ago
Fred arrived promptly and did all of my eight (8) items in a professional manner. I rate him and your service five (5) stars. He was very helpful and was able to make an "on the scene" adjustment since one of the material (that I provided) was incorrect.
Response from Ace Handyman Services Central Maryland
Thanks Mr. Brown! We appreciate your business - and your feedback. Fred is a great craftsman and you're right - a good problem solver. We'll pass your kind words onto him. Let us know how we can help with future projects. Thanks, Rosemarie
B
5 years ago
So easy!!!
We have used this company twice. Botj times very pleased, no issues. Very friendly in person and when scheduling. Will be using again!
Response from Ace Handyman Services Central Maryland
Thank you! We appreciate your review. Always glad to hear from returning customers. Let us know if we can help with any future projects. Thanks! Rosemarie
E
5 years ago
Out of the ordinary
Matthew arrived precisely on time. His work to switch out an inoperative kitchen fan with a working one was done with efficiency and effectiveness. He tested the work after the installation, making sure all worked before he left. Finally, he put the old fan in place of the working one he removed so that we were not left with a hole in the ceiling while we searched for a permanent replacement. His work took him from one floor to the next on multiple trips, which Matthew handled graciously.
Response from Ace Handyman Services Central Maryland
Thank you! We appreciate you taking the time to let us know how happy you were with Matt. We are happy to help with your kitchen fan. Let us know when you find that permanent replacement so we can help. Matt is a great part of our team and will be glad to hear how helpful he was. Thank you for your business and have a fantastic day. Rosemarie
D
5 years ago
High Quality, clean and reasonable wirk
Fred from Handyman matters showed up this morning to help with multiple small jobs. Hanging fixtures, curtain rods, and a new medicine chest. He was polite, neat and knowledgeable. Price was fair and had been previously discussed with Rose the office manager. This is a professional, efficient and trust worthy outfit. Absolutely recommended!
Response from Ace Handyman Services Central Maryland
Thanks Diane! Always good to hear from happy customers. We love working with you too! Fred is a great aircraftman and will be glad to hear your feedback. Thanks again, keep us in mind for future projects and have a FANTASTIC weekend. Rosemarie
A
5 years ago
Toilet leak
This company has excellent customer service: I received both a text and email for confirmation of my appointment and on the day of, received a text from dispatch where I could track my handyman to see how far he was from my house and his ETA. Will explained to me thoroughly what the problem was, how he was going to fix it and took care of it efficiently and professionally. He was also very respectful and friendly which I always appreciate as a customer. Thank you! I highly recommend!
Response from Ace Handyman Services Central Maryland
Thank you, Aidan. We love our dispatch procedure too as it helps us keep in touch with our customers. Will is a fantastic craftsman and trouble shooter. We will make sure we pass along how happy you were with our service. We look forward to working with you again. Enjoy the rest of the your summer! Rosemarie
S
5 years ago
Very Neat Job
Had a crack in the ceiling (drywall). Final product looked great.
M
5 years ago
High quality and efficient work
Chris arrived right on time and fixed the problem we called about, a faulty kitchen faucet, within 35 minutes. He then asked if there was anything else we needed help with to fill the hour, and he was able to make four additional small repairs. Very pleased with the work, and this is consistent with all my past experience with Handyman Matters!
L
5 years ago
Excellent Professional Service
Kirk did an excellent job in installing a new curtain fixture in my home. The job included removing old hardware; prepping, sanding, and painting the wall before installing the new hardware; and hanging the curtains. The installation of the new fixture within a small confined space was complex and Kirk was able to create an effective solution with excellent results. Kirk called the day before the appointment to confirm his arrival time. He was timely, knowledgeable, professional, and very pleasant. He also recommended a solution and repaired a door lock problem. I recommend Kirk and will request him for future jobs. Thank you!
T
5 years ago
Wonderful service from start to finish
We had a great experience with Handyman Matters. Rose was a pleasure to talk to and she helped us schedule our outside door repair quickly and efficiently. Rich showed up on time and was friendly and knowledgeable. We are very happy with his work. We will definitely use Handyman Matters for future projects.