Ace Handyman Services Costa Mesa

Handyman Service

1012 Brioso Drive,

Ste. 107

Costa Mesa, CA 92627

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All Reviews

S
3 years ago
Albert was very prompt, patient and professional. He reviewed th company's guidelines, price quotas etc. Answered any questions and provided great service. He was clean and cleaned up the area upon completion of task. Very thorough.
Response from Ace Handyman Services Costa Mesa
We appreciate your feedback. Always happy to help our customers. Thank you for choosing Ace Handyman Services!
D
3 years ago
Very high quality service on a difficult job replacing a mailbox in a monument system! Albert is a true professional craftsman!
Response from Ace Handyman Services Costa Mesa
We appreciate your feedback. Always happy to help our customers. Thank you for choosing Ace Handyman Services!
B
3 years ago
Excellent Communication and explanation of service offered.
Our first experience with Ace Handyman Service was better than might be expected. Initial communication with office staff was informative, direct, with clear info and cost estimates that turned out to be accurate. If you are looking for high-end service, communication, and quality work, call Ace Handyman Service. The one Warranty. Albert was a craftsman, was efficient, explained the project, and was personable.
Response from Ace Handyman Services Costa Mesa
We appreciate your feedback. Always happy to help our customers. Thank you for choosing Ace Handyman Services!
R
3 years ago
Great quality work
We had the pleasure of meeting Cesar, he did an amazing job at my moms new home. Will definitely use ACE Handyman Service again.
Response from Ace Handyman Services Costa Mesa
Great to hear that you were pleased with our services. Thank you for choosing Ace Handyman Services!
C
3 years ago
All is good.
Response from Ace Handyman Services Costa Mesa
Always happy to hear a customer was satisfied with our service. Thank you
J
3 years ago
Great Work; fixed the problems
Got the job done! My only reservation is the additional $55 service fee added to the initial minimum. That simply makes the minimum charge $55 higher than quoted. If this were cleared up, I would give them five stars.
Response from Ace Handyman Services Costa Mesa
The service fee was included in the minimum that we quoted. We apologize for the misunderstanding. Thank you for choosing Ace Handyman Services.
J
3 years ago
Best Service We Could Have Asked For!
Our business has been calling all over the place to get some work done. We came across Ace Handyman Services and let me tell you. This place was so professional, affordable, accommodating, and fast. They do their job very well and are very easy to communicate with. We'd especially like to acknowledge Charles for his wonderful services. We will be calling him back to do more work for us. We would definitely recommend this business to others.
Response from Ace Handyman Services Costa Mesa
Glad we can help improve your home. Thank you for choosing Ace Handyman Services.
F
3 years ago
Very good!
Response from Ace Handyman Services Costa Mesa
Thank you for choosing Ace Handyman Services!
C
3 years ago
Efficient stucco and cabinet repair
Ace handyman service quickly set up a service call and sent out Cesar. Cesar expertly handled stucco repair, cabinet / drawer repair and fixed locks that were misaligned.
Response from Ace Handyman Services Costa Mesa
Always happy to hear that a customer is satisfied with our services. Thank you.
B
3 years ago
Quality of Work was Fine, but Failed to Complete Project on Time
The work performed was fine, but it took almost a week longer to complete than expected. I was told the job would be easily finished in one day. However, the handyman said he needed to come back a second day for about 2 more hours, so we were scheduled for a Friday at 3pm to have the job finished. I left work early on Friday to meet the handyman and received a call 15 minutes later that the handyman was running late, so he could not make the appointment at all. In addition, they do not work weekends, so the appointment was delayed 3 more days until Monday afternoon. This was problematic because I had already arranged for painting and furniture delivery thinking the job would be done by Friday. I also objected to another afternoon appointment and I told Ace that I did not like being the last appointment of the day because of the chance for a delay. I was promised that they had included a large time safety factor and that there was zero chance for a delay on Monday. I left work early again on Monday to meet the handyman and, once again, I received a call that the handyman is running late and that he will be 45 minutes to an hour late, at the latest. I already left work early, so I headed home and waited. The handyman showed up an hour and a half late and did not finish until 7pm while we were eating dinner. I was very disappointed that Ace seemed to have trouble estimating job times and had no real regard for changing schedules at the last minute multiple times. It was a huge inconvenience for rescheduling other services and I left work early on 2 separate days for nothing. This was not a tough job to estimate and I believe Ace failed to meet their obligation. I will not use this service again, nor do I recommend them.
Response from Ace Handyman Services Costa Mesa
We are glad that you were satisfied with the quality of work. We apologize for the inconvenience caused to you. We communicated that we were running late and we provided you with a significant discount for the inconvenience. We take pride in our customer service and professionalism, and will work to improve on our timing too. And you are right, we are not open on weekends. Hopefully you will give us another opportunity to exceed your expectations. Thank you.