Ace Handyman Services Metro Detroit NE

Handyman Service

307 W 6th Street

Suite 202A

Royal Oak, MI 48067

Open Today 8:00AM - 5:00PM

acehandymanservices.com/offices/east-oakland-county

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All Reviews

M
1 year ago
Top-notch service. Arrived on time. Left everything in order. Made recommendations for additional work.
Response from Ace Handyman Services Metro Detroit NE
Hello Mike, thank you for the kind words. We are pleased we met your needs and look forward to working with you again.
A
1 year ago
Chris was on time , so professional and efficient
Chris arrive at 8 am on the dot, he was polite , researched the work and got right to it. I even had a schedule change he accommodated. He fixed the living room chandelier and a huge dry wall hole in my hallway. I already rebooked my next project. This process is easy. Thank you
Response from Ace Handyman Services Metro Detroit NE
Hi Ashley, thanks for the wonderful review! Working with a professional handyman company, you will find we are responsible, communicate well, and have talented craftsmen. Our goal is to bring you 5-star service every time. We look forward to working with you again soon!
B
1 year ago
Best quality service
I have used Ace Handyman Services several times now and have not been disappointed. I was even re-scheduled earlier than originally set up because there was an opening. I was quite happy with that change. This was the second service call with Zack who has the work ethic you wish all handymen had. He is good-natured and can think on his feet. Zack maneuvered around in a tight tall staircase with a special solution to remove a layer of soot from a fire in preparation of the walls and ceiling for a fresh paint job. Why wait months for a pricey fire restoration company? Just call Ace!
Response from Ace Handyman Services Metro Detroit NE
Hi Bethany, thank you for the wonderful review. We are thrilled to have you as part of the ACE Handyman Family. You will find our craftsmen are multi-skilled and can complete a wide variety of repairs in your home. Please reach out if we can help in the future!
M
1 year ago
Jason serviced my home today with exact precision and expertise. The work he did, and information I received from other of your handymen was totally redone today because the original job was done incorrectly (caulking around my tub area with the wrong type of caulk and without removing prior caulk); and secondly I was told by another of your handymen that in order to replace a tub shower spicket no longer available through the vendor, that the whole shower system would need to be replaced including pipes inside the wall which required a certified plumber to do which Jason advised would not be necessary to do. That only the existing spicket on the outside of the wall needs to be replaced. I have been putting off contacting a plumber to do the work I had been advised on for financial reasons, and is a great relief to know that I will not have to bear that burden to replace the spicket. While I think that the Ace Handyman Service is a convenient one with a great guarantee program, I do expect to be given sound advise when I employ one of your handymen. In my opinion, I believe Jason should be elevated to a supervisory position to review information your handymen pass onto you unknowing customers who look to you for informed professional advise, I will no longer use anyone but Jason in my home when employing Ace for handyman services.
Response from Ace Handyman Services Metro Detroit NE
Hi Marlene, thank you for sharing your experience with our company. We pride ourselves in our commitment to 100% satisfaction of the customer, and we are glad we could provide that for you. We appreciate your trust and look forward to working with you again.
L
1 year ago
On time, repaired the problem quickly and to my satisfaction
Response from Ace Handyman Services Metro Detroit NE
Hi Lee, thank you for the review! We are glad you are pleased with the service, we strive to provide 5-star service every time! Please let us know if we can help in the future!
D
1 year ago
Great experience from call to clean up
Both the customer service rep for the appointment and the technician (Zach) we're great. I know there can be apprehension when you're paying someone you don't know by the hour, but Zach was hustling the entire time (which felt great). If I need help again in the future, I won't hesitate to call. Thanks for the great work!
Response from Ace Handyman Services Metro Detroit NE
Thank you David! We’re so happy you had a great experience with our team. We’re committed to only providing you the best customer service and craftsmanship to get your projects done. Let us know if we can do anything else for you—thank you!
S
1 year ago
Blocking my negative review
Just to let you know since you kept blocking my negative review which you earned ( meaning that there are thousands of these negative reviews that you blocked as well) So based on that I shared on Facebook and on instagram my detailed review with all my contacts who started sharing it with their contacts as well.
Response from Ace Handyman Services Metro Detroit NE
Dear Samra, thanks for sharing your feedback. We’re sorry through our recent discussions we haven’t been able to find a resolution that matches your expectations. It was an uncommon instance and we take these circumstances seriously.
C
1 year ago
Great job thanks so much!
Response from Ace Handyman Services Metro Detroit NE
Hi Carol, thank you for the review, glad we could help!
B
2 years ago
multi-tasking quality service
After a fire next door, there was much work to do on repairs to my property. I needed protective oil-based painting done on metal, caulking and assorted carpentry work. Zach fulfilled all three services with diligent attention to details. It's not easy to find someone who can work neatly with oil-based paint, but my metal roof looks fantastic now, thanks to him. His repairs on fire-damaged caulking around my door look like new and the replaced window sill on my garage's window turned out fantastic! Zach certainly knows what he is doing.
Response from Ace Handyman Services Metro Detroit NE
Hi Beth, thank you for this detailed review. Zach is a talented craftsman and we are proud of his work! Thank you for trusting us with the repairs at your home!
R
2 years ago
I am very impressed with the services that I received from Ace Handyman Services which includes the phone contact with the Service Representatives who explained the repair project, service fees, and the Handyman skilled duties. I received excellent customer service from Nathan which he provided with Ace Handyman Services. I had a Deck Screen door that needed repairing. When Nathan arrived at my home, he was punctual, professional, had a pleasant attitude and a smile. Nathan communicated with me pertaining to the repair and options that I could choose which we seemed to be on the same mind frame. Nathan and I communicated about other services that Ace Handyman Services provides which I have an interest. Ace Handyman Services seems to be a reputable, reliable service to homeowners. I really look forward to Nathan coming back to my home to do other repair projects in the near future.
Response from Ace Handyman Services Metro Detroit NE
We are so happy you received a 5 star experience from beginning to end. We really appreciate your review. We would be glad to service you and your help you with your future home improvement projects.