Ace Handyman Services Metro Detroit NE

Handyman Service

307 W 6th Street

Suite 202A

Royal Oak, MI 48067

Open Today 8:00AM - 5:00PM

acehandymanservices.com/offices/east-oakland-county

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All Reviews

J
1 year ago
Professional and knowledgable
Chris arrived on time and was very helpful. He fixed everything that was needed and advised on special parts that I needed to order.
Response from Ace Handyman Services Metro Detroit NE
Hello Jennifer, thank you so much for taking the time to leave the kind words. We are so glad you had a great experience with our team. We love to help our customers with their home improvement needs. Please reach out if we can help in the future.
H
1 year ago
Professional and friendly
Ace handyman, Zachary showed up at my house at the agreed time, he went over the payment cost of the job, and started on my damaged bi-fold doors. Zachary was professional and knowledgeable on the job, after the job was complete he went over the repairs with me and my wife. And we were satisfied with the job.
Response from Ace Handyman Services Metro Detroit NE
Hello Harron, thank you so much for the kind words. We are so glad you had a wonderful experience and are pleased with the service. Zach is a wonderful craftsman! Please reach out if we can help in the future.
S
1 year ago
Great ACE Service
We didn't know such a service existed! It was wonderful and just what we needed. We knew what we wanted but couldn't do the work ourselves. We didn't have the skills or the tools. This serviceman had the know how and the tools. He was professional, friendly, worked steadily, and left no mess. Job complete! We didn't know who to ask for help and since we didn't need to buy materials from a store like Home Depot, they couldn't provide help. We just happened to see their little Handyman card at the checkout. I think they should promote this service. We were very pleased and will difinitely check with ACE if we ever need more work done.
Response from Ace Handyman Services Metro Detroit NE
Hi Shirley, we are so proud to be part of the great ACE brand. Our craftsmen are multi-skilled and knowledgeable in their field. We strive to provide 5-star service, treating your home with care. Please reach out if we can help again. Thank you for the great review!
M
1 year ago
Excellent craftsmanship
I had 3 interior doors trimmed and rehung so that they would open and close correctly in the door frame. The doors are in a home built in 1926. They are heavy so when James initially came for his appointment, he determined that he would need someone to assist him to complete the job. We were able to schedule for a return time for James and and apprentice (forgot his name) very quickly. They took great care in removing the door and taking them outside to be trimmed and bringing them back in and rehung. The doors work great now, and they only needed to do minor trimming so they look great too. Some minor paint or stain and they will look better. Evidently they can do that too, but I can easily handle that. Very impressed with them!
Response from Ace Handyman Services Metro Detroit NE
Hi Michael, we’re happy to hear you had a great experience and are pleased with the workmanship. Thanks for taking the time give us the wonderful review. We appreciate your trust and look forward to serving you again soon.
V
1 year ago
Chris was awesome and did a wonderful job. Very professional and knowledgeable about his work. Would recommend him to anyone needing services done.
Response from Ace Handyman Services Metro Detroit NE
Hello Victoria, we’re so happy you had a great experience with our team. We’re committed to only providing you the best customer service and craftsmanship to get your projects done. Let us know if we can do anything else for you—thank you!
M
1 year ago
Nice installer but way over quote
Quality was good but a 4 hour job turned into 9. Only one person to install an entry doorway. I had to make 3 trips to Home Depot and still was 9 hours. No telling why they didn’t send 2 people they would have been done in under 3 hours. I feel like I was taken advantage of. 1200 dollars to install one door, plus now my storm door will not fit and I need to buy a new one. Stick to a professional install company
Response from Ace Handyman Services Metro Detroit NE
Michael, glad you appreciate the quality, but we’re sorry your experience with us was less than 5-stars. We truly value your feedback and appreciate the time you took to let us know. We will be reaching out to follow up with you.
F
1 year ago
High Quality Work. Very informative craftsman. Outstanding customer service.
We had a smaller list to start with and found builder issues during the repair. Our craftsman showed us the issue, how much additional time required to fix it correctly, and explained how he would fix it. My husband and I were impressed with the work done and will not only hire Ace again, but request our craftsman Chris.
Response from Ace Handyman Services Metro Detroit NE
Hi Faith, thank you for the positive review! We are proud of our multi-skilled craftsmen. Our goal is total customer satisfaction, and that includes communicating with the customer throughout the project. So glad you were pleased with the service and we look forward to working with you again!
S
1 year ago
Professional and friendly, on time, efficient
One star lost for an initial communication loss between the scheduler and the technician for the type of service needed. Once that was ironed out, the tasks were completed that morning. Tasks completed: 1- adding wood support in ceiling to hold bathroom vent housing in place. 2- change out lower closer for storm door. I had pre-ordered the replacement. 3- additional jobs completed with extra time including screwing in new indoor threshold and changing out screws of top hinge for sagging interior door. 3-
Response from Ace Handyman Services Metro Detroit NE
Hi, we are so glad things worked out and you were happy with your service! Our craftsmen are multi-skilled and can complete a variety of tasks around your home. Thank you for using our service and please reach out if we can help in the future!
J
1 year ago
Professional and friendly
Handyman did a fine job and was helpful in assisting with payment proceedure. The only frustration was with the two delays of the job was a result of weather. The process of requesting the job, estimate of cost of the job, and scheduling was convenient and easy. I would recommend this service to others in some circumstances.
Response from Ace Handyman Services Metro Detroit NE
Thank you for the review Janeen! We are so happy we could help in your home and you found our process easy to use. Unfortunately sometimes weather plays a role in home repair, we try to reschedule as quickly as possible. Thank you for your recommendation and we look forward to working with you again.
I
1 year ago
Great experience
Overall the experience from start to finish was great from the over the phone experience to the on-site experience.
Response from Ace Handyman Services Metro Detroit NE
Thank you Ian! From our office staff to our craftsmen, we strive for an awesome customer experience. So glad you were pleased with the service and please reach out if we can help in the future.