Ace Handyman Services East Valley

Handyman Service

1176 E. Warner Rd

Suite 205

Gilbert, AZ 85296

Open Today 8:00AM - 5:00PM

acehandymanservices.com/offices/gilbert

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All Reviews

J
1 year ago
Fast and Friendly
Adrian came as soon as he could and did a wonderful job helping to fix certain lighting fixtures, camera mounts, and mounted our door hydraulic for us! He was very friendly and efficient for only being here for about 2/3 hours. They charge very fairly and guarantee good service and explained everything very thoroughly.
Response from Ace Handyman Services East Valley
Hi Joncen, Thank you for giving Adrian a 5 star review! We are glad to hear you were happy with the results of all of your projects. Adrian is a highly skilled craftsman that can tackle a wide variety of projects. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
P
1 year ago
Professional and friendly
This was a job gone wrong and needed to be fixed. Sidney was very knowledgeable and took the time to remeasure, take pictures and explain everything to us. I would have used him! Unfortunately, because he had to use corporate rates, the price was too much out of our budget, so we did not use him.
Response from Ace Handyman Services East Valley
Hi Patricia, Thank you for giving Sid a 5 star review! We are glad to hear you were happy with his knowledge and professionalism. He is an outstanding craftsman that builds great rapport with all of our customers. Our craftsmen are W-2 employees, not subcontractors. Each craftsman we employ has a minimum of 20 years experience. Therefore hiring premium labor requires a different pricing structure. Sincerely, The Ace Handyman Services Team
P
1 year ago
Professional and friendly
This was a job gone wrong and needed to be fixed. Sidney was very knowledgeable and took the time to remeasure, take pictures and explain everything to us. I would have used him! Unfortunately, because he had to use corporate rates, the price was too much out of our budget, so we did not use him.
Response from Ace Handyman Services East Valley
Hi Patricia, Thank you for giving Sid a 5 star review! We are glad to hear you were happy with his knowledge and professionalism. He is an outstanding craftsman that builds great rapport with all of our customers. Our craftsmen are W-2 employees, not subcontractors. Each craftsman we employ has a minimum of 20 years experience. Therefore hiring premium labor requires a different pricing structure. Sincerely, The Ace Handyman Services Team
P
1 year ago
Professional and friendly
This was a job gone wrong and needed to be fixed. Sidney was very knowledgeable and took the time to remeasure, take pictures and explain everything to us. I would have used him! Unfortunately, because he had to use corporate rates, the price was too much out of our budget, so we did not use him.
Response from Ace Handyman Services East Valley
Hi Patricia, Thank you for giving Sid a 5 star review! We are glad to hear you were happy with his knowledge and professionalism. He is an outstanding craftsman that builds great rapport with all of our customers. Our craftsmen are W-2 employees, not subcontractors. Each craftsman we employ has a minimum of 20 years experience. Therefore hiring premium labor requires a different pricing structure. Sincerely, The Ace Handyman Services Team
J
1 year ago
Very good and consistent handyman services
Working with Ace was a pleasure from the beginning. They reached out quickly to get more details about the job and had good availability to get it done. The craftsman Mike was extremely friendly and helpful the entire time. He took the time to make sure you understood the how and the why and you could tell he takes pride in his work. We will no doubt be repeat customers!
Response from Ace Handyman Services East Valley
Hi Josh, Thank you for taking the time to leave us a review. We are glad to hear you had a pleasant experience working with Mike and our team! Please let us know if there is anything else we can help you with in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
A
1 year ago
I really like Bryan,he's excellent. This is the 2nd time I've used him both times great reaults
Bryan just put a new sink in. It was a difficult job. He was very professional and very fair on the price Thanks Bryon
Response from Ace Handyman Services East Valley
Hi Alycia, Thank you for leaving us a 5 star review! We are glad you were happy with Bryan's work on your new sink! Please let us know if there is anything else we can help you with in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
M
1 year ago
Well done.
Let me know when they were coming and did the job ask to be done.
Response from Ace Handyman Services East Valley
Hi Mavin, Thank you for leaving us a review! We are glad to hear you enjoyed working with Adrian. He is a very knowledgeable and experienced handyman. Please let us know if there is anything we can help you with in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
R
1 year ago
The job went way over estimated time of 2 1/2 hours. Handyman spent roughly 8 hours. I know there were issues that had to be adjusted to but we never would have agreed to a sink install that cost nearly $1,000. I think the system isn’t fair. There should be some allowances or something. Mike Wells was very polite and workable but we’ll never use Ace Handyman Service again.
Response from Ace Handyman Services East Valley
Hi Randy, Thank you for bringing this to our attention. We are sorry to hear your project took longer than you expected. We reviewed the notes in the job as well as the invoice. The notes state that the craftsmen communicated to your husband that the project would take 8-9 hours based on a series of issues he would need to fix to install the sink correctly. Because the time estimate was longer than originally anticipated, he offered to have our office send you and your husband referrals. Our craftsman was told by your husband that he wanted our craftsman to do the project and he was agreeable to the revised time estimate. Based on this information, we are unclear why we received a negative review. At your convenience, please contact our office to discuss further so we can determine what we can do differently to prevent this type of misunderstanding in the future. Sincerely, The Ace Handyman Services Team
J
1 year ago
Throughly Pleased
I am throughly pleased with the repair to my front storm door. My handyman Sidney Hilton worked professionally and efficiently.
Response from Ace Handyman Services East Valley
Hi Joseph, Thank you for giving Sidney a 5 star review! We are glad to hear you were happy with the results of your storm door repair. Sid is a highly skilled craftsman that always delivers exceptional customer service. Please let us know if there is anything else we can help you with in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
S
1 year ago
He was very helpful and very polite. He arrived on time and did a thorough job. I appreciated his Kindness in fixing a small problem that he did not plan on. Thank you for your help.
Response from Ace Handyman Services East Valley
Hi Sandy, Thank you for giving Brandon a 5 star review! We are glad to hear you were happy with the results of your project. Please let us know if there is anything else we can help you with in the future. We look forward to working with you again soon! SIncerely, The Ace Handyman Services Team