Ace Handyman Services Greenwood

Handyman Service

190 Commerce Dr.

Suite 7

Franklin, IN 46131

Open Today 8:00AM - 5:00PM

acehandymanservices.com/offices/greenwood

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All Reviews

T
16 hours ago
Quality Service, friendly technician
We had several indoor lights replaced and wired and several outdoor lights replaced. Work was done quickly but at great quality. Highly recommend their services.
Response from Ace Handyman Services Greenwood
Tim, Thank you for taking the time to let us know about your experience. It is great to hear that we succeeded on multiple levels. It is a pleasure to serve our Hoosier neighbors.
L
5 days ago
Efficient, personable service
We had four storage cabinets and a media shelf built. Jason provided professional service and high quality work and in less time than the estimate. He was also very pleasant to work with. I will definitely call Ace Handyman for future projects;
Response from Ace Handyman Services Greenwood
Hi Linda, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.
L
5 days ago
Great service!!
Tim was very friendly and professional. It was easy to schedule an appointment.
Response from Ace Handyman Services Greenwood
Hi Leah, We are grateful and appreciate the time you took to leave your review. We love that you had such a great experience! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!
M
2 weeks ago
Completely satisfied with the work done today. The handyman was courteous, knowledgeable and completed the job in a timely fashion. Thanks, Tim!
Response from Ace Handyman Services Greenwood
Martha, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you next time!
K
3 weeks ago
Excellent work and David Wright was very polite. He even liked our cat.
Response from Ace Handyman Services Greenwood
Keith, Thank you for the positive review. It brings us great satisfaction to hear our craftsman are polite and provide excellent service. We look forward to working with you again in the future!
K
7 months ago
Professional and friendly service.
Finally a company that does exactly what was promised. Our daughter needed some assistance with a couple of minor projects at her house she bought not even a year ago, and being a first time homebuyer, she needed some help from a trusted individual/company. Andrew came to her house this morning (on the dot), and did more than was expected, and at a fair price! This company is definitely our “Ace in the hole.” Our daughter will definitely be calling them again for future projects. Thank you, Brian, Richard, and Andrew!
Response from Ace Handyman Services Greenwood
Kim, Thank you for the kind words and detail review. Our team strives for each of our customers to have this type of experience. Please let us know how we may be helpful in the future. It was an honor to serve your daughter and help bring peace of mind for you and your husband!
S
10 months ago
Scam
Avoid at all cost, unless you're willing to give a blank check on a project. Was grossly underestimated on a job in price and time. After Alot of back and forth with scope of job, was given an estimate for my project. What a joke. If an accurate estimate can't be given, maybe suggest a more in depth project assessment. When the job was started, was told it would take another day (5 total) and cost $2k more. I agreed knowing it might be a bit more work for one contractor. After the first week was done, received an invoice for the weeks work. It was for the original estimate, with half the project done. If I hadn't received the invoice, I wouldn't have known they were going to come back the following week and charge double the original estimate. After calling in, was told it would be double the amount (for now). It felt totally slimy. Was told "sometimes we miss it on estimates". I totally felt ripped off and no longer trusted this company. Can't believe a "veteran" owned company would run their business like this. Felt like a total scam. I changed nothing about my project after receiving their estimate and then starting the project.
Response from Ace Handyman Services Greenwood
Mr. Mullens, I want to thank you for taking the time to give feedback about your recent experience. I sincerely apologize for the frustration you experienced. As with all of our work we strive to communicate every step of the way. Our craftsman and field supervisor explained before work began that your project would need additional time to accomplish your desired end result and our craftsman provided you with daily updates on the progress of your project including the work that would be completed the next day. When hidden conditions changed the scope of your project additional time was needed, I apologize that you feel that was unfair. I would appreciate the opportunity to discuss this with you further so we can improve. Please feel free to call me at 317-668-3947 Respectfully, Bryan
B
1 year ago
Electrical Service
Totally unsatisfactory service with outrageous price!!! I called to get service to hang 3 lights, 2 ceiling fans and replace some electrical outlets. I provided pictures of 1 light that was in my foyer which had an eighteen-foot celling. Ace Handyman estimated that there would be a need for 2 workers and an estimate of eight hours work to complete all the job. After 8 hours work with 1 hour of that with the workers staring at the ceiling in the foyer for an hour trying to figure out how they would hang the light without the proper ladders, I only got 1 light hung in my dining room (normal ceiling height), a ceiling fan that did not work because they couldn't figure out the wall switch and 6 wall outlets replaced. One of the workers, Jason, seemed embarrassed that I was charged $1,000 for such little work. When I called the office to express my anger that I didn't get what I paid for, the operator did apologize but said he couldn't do anything to help but maybe the owner would do something. Obviously, the owner did not call back or even try to make it right. When I did call Ace Handyman to get my ceiling fan fixed under their "Satisfaction Guaranteed", they insisted that I would need to pay an additional fee to come out because the wall switch was "defective" and not all the parts were available when they originally did the work. I guess this is one of those companies that is willing to overcharge you once and not expect any return work. I will NEVER use again and will definitely NEVER recommend. BUYER BEWARE!!!
Response from Ace Handyman Services Greenwood
Barry, I'm sorry your are unsatisfied with the service you received. We did replace 11 outlets, install a ceiling fan, fix a door latch, and install a dining room light. The one picture you provided did not give an accurate representation of your 20' ceiling, I do apologize. We did estimate 8 hours, ultimately providing 13 hours for the 8 hour price. The extra time needed to work through some issues was not charged. When you called to express your concerns we addressed each and asked how we can satisfy you, you responded with a request for us to come back and ensure the ceiling fan was operational. We returned a few days later and demonstrated that you had a bad fan switch that you provided and color coded your wiring in the event you wanted to install the switch once you had a new one. We also offered to return to install the new switch. You were not charge for this visit or subsequent visits under our warranty policy. If you would like to discuss any aspect of the service further, please give me a call at 317-668-3947 and ask for Bryan.
S
2 years ago
Home exterior repair
Our craftsman was Jason. He was very courteous, friendly and professional. He calmed my fears of hiring a “handyman”. He arrived on time. He replaced the trim boards and caulked the exterior front window of our home. He completed the job in a timely manner, saving us money, and the finished job met my complete approval. I am very happy with the work.
Response from Ace Handyman Services Greenwood
Sharon, Thank you for taking the time to describe your experience. We appreciate feedback and are happy to hear that your experience matches with our own expectations of providing quality service with and exceptional experience. Please let us know how we may be helpful in the future.
B
2 years ago
HIGHLY RECOMMEND!
Andrew replaced my vinyl sheet flooring, toilet, and faucet. I was sent his picture and name ahead of time. He called the night before to see if I had any questions. He was very polite, professional, and knowledgeable. Removed all trash and swept up! Kept me informed the entire time. I will definitely call this service again and will recommend them to my friends without hesitation! I'm very happy with their work!
Response from Ace Handyman Services Greenwood
Hi Beverly, thank you for taking the time to let us know how you enjoyed our service. Andrew is an amazing craftsman! I am glad you are enjoying your refreshed bathroom. We would be delighted to help you anytime!