Ace Handyman Services Northeast Columbus

Handyman Service

7177 Northgate Way

Suite A

Westerville, OH 43082

Open Today 7:30AM - 6:00PM

acehandymanservices.com/offices/northeast-columbus

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All Reviews

T
6 years ago
I'm Picky and Very Happy! Great Company!
I am so happy to have finally found a professional handyman service that 1)answers the phone with a live person 2)schedules appointments 3)CONFIRMS AND KEEPS APPOINTMENTS 4)actually shows up and gets it done right! I have used Handyman Matters 3 times in the past month and have been fortunate enough to get Gerald everytime, I now feel like he's part of the family! He's great with my big scary dog and truly cares about taking care of all your pesky to-do projects, getting them done correctly and timely. He first hung a barn door for us, I had bought 2 because I wasn't sure which one was going to work the best in the area. Gerald's input was right on target and it looks beautiful! I also wanted the previous doorway trim removed to make the opening appear larger. He did it, smoothed it out and you'd never know there was anything but a sliding door there. He replaced 15 pieces of rotten exterior trim and took his pleasant attitude to THREE different nearby hardware stores to get the EXACT type of trim I wanted (I truly am really picky!) He also took care of some drywall buckling and it looks amazing. He quickly fixed my backyard gate without me even pointing it out! I went back there after he had left and suddenly it wasn't getting stuck anymore. Best part...Gerald saved us $1000s by rehanging all exterior doors so they close properly and are all sealed up tight. i thought we just needed new doors and mentioned it to him briefly but within 30 minutes all doors were fixed! I am so impressed with this company and their commitment to superior customer service. They may cost a bit more, but in return you are getting reliable on-time (in one case a day earlier than scheduled-they called first of course) service. My time is valuable too, and I no longer have to waste it waiting for the handyman to show up. Thank you Handyman Matters and Gerald for making my life better. Bonus: They use good quality caulk and supplies. We're VERY happy with this service and will continue to use them in the future.
Response from Ace Handyman Services Northeast Columbus
Thank you for your repeat business and for taking the time to write us such a wonderful review. It means so much to Gerald and to our entire company. We pride ourselves on excellent customer service and superior craftsmanship and are so pleased that you had a great Handyman Matters experience. We very much look forward to working with you again.
D
6 years ago
Another Great Expereince with Handy Man Matters
This was our 4th time we have hired Handy Man Matters. Each time they surpassed our expectations. Gerald with Handy Man matters just finished a rather large project for us. He screened in our outdoor patio including the building of a beautiful frame with spindles and a beautiful wooden door. Gerald is a gifted craftsman who is skilled in all aspects of his trade. Not only is he a great tradesman, but he arrived to our house EARLY everyday, is one of the nicest guys you can imagine, and cleans up after himself every day. But here is perhaps even the most amazing news--every time Gerlald is here, he works so quickly that the final cost is SIGNIFICANTLY under the bid price. This patio project was the largest project we hired Gerald for. He worked non-stop for 3 and 1/2 days and the final price was about 35% LOWER than what the company had bid. I can recommend GERALD and Handy Man Matters without hesitation. Call Gerald and you will be glad you did!
Response from Ace Handyman Services Northeast Columbus
Thank you for entrusting us with your projects and for taking the time to share your Handyman Matters experience. We very much enjoy working with you and greatly appreciate your repeat business. Gerald is truly a master at his craft and we are incredibly lucky to have him as a member of our team. We look forward to the next time we can provide service.
D
6 years ago
Another Great Expereince with Handy Man Matters
This was our 4th time we have hired Handy Man Matters. Each time they surpassed our expectations. Gerald with Handy Man matters just finished a rather large project for us. He screened in our outdoor patio including the building of a beautiful frame with spindles and a beautiful wooden door. Gerald is a gifted craftsman who is skilled in all aspects of his trade. Not only is he a great tradesman, but he arrived to our house EARLY everyday, is one of the nicest guys you can imagine, and cleans up after himself every day. But here is perhaps even the most amazing news--every time Gerlald is here, he works so quickly that the final cost is SIGNIFICANTLY under the bid price. This patio project was the largest project we hired Gerald for. He worked non-stop for 3 and 1/2 days and the final price was about 35% LOWER than what the company had bid. I can recommend GERALD and Handy Man Matters without hesitation. Call Gerald and you will be glad you did!
Response from Ace Handyman Services Northeast Columbus
Thank you for entrusting us with your projects and for taking the time to share your Handyman Matters experience. We very much enjoy working with you and greatly appreciate your repeat business. Gerald is truly a master at his craft and we are incredibly lucky to have him as a member of our team. We look forward to the next time we can provide service.
D
6 years ago
Another Great Expereince with Handy Man Matters
This was our 4th time we have hired Handy Man Matters. Each time they surpassed our expectations. Gerald with Handy Man matters just finished a rather large project for us. He screened in our outdoor patio including the building of a beautiful frame with spindles and a beautiful wooden door. Gerald is a gifted craftsman who is skilled in all aspects of his trade. Not only is he a great tradesman, but he arrived to our house EARLY everyday, is one of the nicest guys you can imagine, and cleans up after himself every day. But here is perhaps even the most amazing news--every time Gerlald is here, he works so quickly that the final cost is SIGNIFICANTLY under the bid price. This patio project was the largest project we hired Gerald for. He worked non-stop for 3 and 1/2 days and the final price was about 35% LOWER than what the company had bid. I can recommend GERALD and Handy Man Matters without hesitation. Call Gerald and you will be glad you did!
Response from Ace Handyman Services Northeast Columbus
Thank you for entrusting us with your projects and for taking the time to share your Handyman Matters experience. We very much enjoy working with you and greatly appreciate your repeat business. Gerald is truly a master at his craft and we are incredibly lucky to have him as a member of our team. We look forward to the next time we can provide service.
D
6 years ago
Another Great Expereince with Handy Man Matters
This was our 4th time we have hired Handy Man Matters. Each time they surpassed our expectations. Gerald with Handy Man matters just finished a rather large project for us. He screened in our outdoor patio including the building of a beautiful frame with spindles and a beautiful wooden door. Gerald is a gifted craftsman who is skilled in all aspects of his trade. Not only is he a great tradesman, but he arrived to our house EARLY everyday, is one of the nicest guys you can imagine, and cleans up after himself every day. But here is perhaps even the most amazing news--every time Gerlald is here, he works so quickly that the final cost is SIGNIFICANTLY under the bid price. This patio project was the largest project we hired Gerald for. He worked non-stop for 3 and 1/2 days and the final price was about 35% LOWER than what the company had bid. I can recommend GERALD and Handy Man Matters without hesitation. Call Gerald and you will be glad you did!
Response from Ace Handyman Services Northeast Columbus
Thank you for entrusting us with your projects and for taking the time to share your Handyman Matters experience. We very much enjoy working with you and greatly appreciate your repeat business. Gerald is truly a master at his craft and we are incredibly lucky to have him as a member of our team. We look forward to the next time we can provide service.
D
6 years ago
Know their trade, efficient,flexible,shared advice
Both craftsmen were skilled, timely ,efficient and kept me aware of their progress.
Response from Ace Handyman Services Northeast Columbus
Thank you for taking the time to review us and share your Handyman Matters experience. We appreciate your business and feedback.
T
6 years ago
Simply the BEST
I have never used a handyman service before. As a Financial Advisor, building things and or repair is clearly not my specialty. Having said that, I gave this group a shot. From their front office staff for booking the appointment to the craftsman that arrived at our home, all top notch. They truly care about their work and dedication to their attention to detail. I would recommend them highly if you want things done RIGHT the FIRST time and with the utmost of ease and professionalism. Great job!
Response from Ace Handyman Services Northeast Columbus
Thank you for entrusting us with your projects and for taking the time to share your Handyman Matters experience. We greatly value customer feedback and are pleased that you had a great experience. We look forward to working with you again.
S
6 years ago
Follow-up
The services we already received met our satisfaction. However, we were supposed to receive an estimate for further services and have not yet gotten it. It's been a few weeks since the worker performed the initial services, and in spite of speaking with an office worker about the estimate several days ago, still no estimate received. I don't know what to make of that other than the company does not wish to do the additional work.
Response from Ace Handyman Services Northeast Columbus
We are sorry but we do not have record of your name in our system. Perhaps it is under another name? Please give us a call at 614-212-4422.
D
6 years ago
The service was of very high quality. Very professional and clean. He stayed on task and finished when promised.
I'm very happy I chose Handyman Matters. My work was done in the time promised. The work was completed in a professional manner and of very high quality and he kept all areas very clean. I will use them again.
Response from Ace Handyman Services Northeast Columbus
Thank you for taking the time to review us and share your Handyman Matters experience. We greatly value customer feedback and take great pride in the work we do. We are pleased that you had a great Handyman Matters experience. We look forward to working with you again.
D
7 years ago
Handyman
Gerald came out and put together a bench and replaced bulbs in the landscape lighting and replaced a bulb in the chandelier. He did a great job and they were quick to get me an appointment. It is a great service small or large.
Response from Ace Handyman Services Northeast Columbus
Thank you for your business and for taking the time to share your Handyman Matters experience. We greatly value customer feedback and are pleased that you had a great experience with Gerald.