Ace Handyman Services Pearland
Handyman Service
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Jan B.
8 years ago
Recommends
Both Danielle and Mark of Handyman Matters in Friendswood, TX - both caring and exceptional at customer service and follow through. Recommend them highly! Thank you both.
Response from Ace Handyman Services Pearland
Thank you for the feedback! I am glad to hear that you are pleased with our service and follow up process.
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Helen D.
8 years ago
Recommends
Excellent all around
From scheduling to the conclusion of the job, I found the individuals involved in my job to be professional, friendly, and very helpful. I am very pleased. Mark was my craftsman and he smiled through difficulties at every turn. He considered the issues carefully and made everything just right. I already have another job scheduled for him. I highly recommend both Handyman Matters and Mark.
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Kathy H.
8 years ago
Recommends
Excellent work, quality workmanship and knowledgeable.
This is the third time I have used Handyman Matters. Paul Weaver is excellent. There is nothing that he can not do. I can depend on him to come up with the right decision and repair it correctly. I trust him completely and his workmanship is of the highest quality. I would recommend him to anyone and have on many occasions. Always an excellent job.....
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Elisa B.
8 years ago
Recommends
Very good service
The craftsman was professional and knowledgeable. He took the time to consult me on how I wanted the work done. He did an excellent job.
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Michelle N.
8 years ago
Recommends
Superior service and exceptional workmanship
I had discovered a leak under my sink which was caused by a leaky faucet. I called Handyman Matters because I used them a year ago for a fairly big project and I was so impressed by the quality and price, I knew I could trust them. I booked an appt. for the next day. The office admin called me the next a.m. to inform me there would be 2 gentleman arriving for my appt. One was new to the company so they wanted to make sure there were no issues. The 2 men showed up on time (actually a little early but they called ahead and asked if they could arrive earlier than scheduled). So, my faucet needed to be replaced (I bought a new faucet the evening before) but I also needed them to check the outlet under the sink since the water had been dripping down the hoses into the outlet. They checked the outlet and the plugs and all was good! I asked them to replace the valves as well. They didn't have replacement valves with them, so one just ran down to the local Ace Hardware store and grabbed the SHARK VALVES. He called me from Ace to tell me how much they were. I was totally ok with the cost of the valves. After Handyman Matters completed in the installation, they cleaned everything up and made sure I was happy with the install. Even better was it was less than what they quoted me over the phone! Both men were so nice and professional. I love that I have a company I can trust that has experts in the different fields. After the men left, I got a call from the admin at Handyman Matters. She was just following up on the install to make sure I was happy with the service. YOU BET I WAS! The next day, I received an email from the owner. He stated that they made a mistake on my invoice and overcharged me by $10.00. (oh, the total price was actually LOWER than the estimate I got over the phone). He asked if I would like a refund check or a credit to my account. I said just put a credit on my account because I KNOW I will use you again and again!
I HIGHLY recommend Handyman Matters. I love that I don't ever have to worry about finding someone to fix or install something.
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Mark R.
8 years ago
Recommends
Handyman was on time, appointment scheduled. He did good work and went the extra mile. Will use them again.
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Kendra K.
8 years ago
Recommends
Very Professional
I recently had Handyman Matters clean mildew off the siding of my house. Mark was my serviceman and he was very nice and professional. He did an excellent job! And the communication of the office staff with me leading up to my appointment and afterwards has been great. They do a little bit of everything and do great work!
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Luther T.
8 years ago
Recommends
Met expectations
Easily made appointment. Service man arrived on time, worked efficiently and met all expectations.
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John C.
8 years ago
Recommends
Water heater in attic
Excellent service they were on time very professional and very efficient
Response from Ace Handyman Services Pearland
Thank you for the feedback! I am happy to hear that you were pleased with our service. Please keep us in mind for your future repair and remodeling needs.
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Michael L.
8 years ago
Recommends
Front Door shifted
Had my front door frame repaired. It was sticking and sometimes impossible to use bolt lock. HandymanMatters was recommended by a fellow at my office.
I was concerned and skeptical with HM when I first contacted them. It seemed expensive.
But my handyman Duane was competent with repairs. Once he assessed the problem quickly, he was upfront about the time for the job. I was more interested in having it done well, and he assured me it would be done to my satisfaction
I was pleased with the work and now wonder why I waited so long to get my door fixed
Response from Ace Handyman Services Pearland
Thanks for the feedback! Doors can be tricky and our team is experienced with door repairs. It is currently our number one service call. We are blessed to have a team that has years of experience installing and repairing doors.