Ace Handyman Services Southeast Columbus
Handyman Service
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Georgiana S.
5 years ago
Recommends
Small Projects, Great Service
Don was excellent! He arrived on time, which indicates this company values the customer. After each task he confirmed it was completed to my satisfaction. He was polite and very informative.
Thank you Don.
Response from Ace Handyman Services Southeast Columbus
Thank you for your business and for taking the time to share your experience with Don. We are so glad that it was a positive one. He is an excellent craftsman and we so glad that he is part of our team. We look forward to the next time we can provide service.
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Eric B.
5 years ago
First Time Customer - Bad Experience
Office inconsistent with emailed daily rate policy would not honor their published info.
I booked a full day and they only did 2.5 hrs of it. It seems they manipulated the schedule to their benefit despite what was communicated beforehand to the customer. When I questioned the office rep about the situation and inconsistencies I ultimately cancelled the project with them due to unsettled feeling, seemed I was being lied to.
Too bad as the actual worker Eric was fine and did solid work so far. In the end had I gone forward would have cost me double.
Response from Ace Handyman Services Southeast Columbus
We are sorry you had a poor experience. As you note, we always review how our service works over the phone before scheduling and then we send the information in an email to verify the conversation and provide transparency. We have reviewed this specific situation with our team to see where we could have improved the situation.
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Michele S.
5 years ago
Recommends
Great Experience
This was the first time we used Handyman Matters, but we would definitely call them again. I like that they quote you the most it will cost and then adjust when the job is complete. They seem very honest, and we were pleased with the results.
Response from Ace Handyman Services Southeast Columbus
Thank you for your business and for taking the time to share your experience with us. We are glad that you appreciate our not to exceed pricing and our workmanship. We look forward to the next time we can provide service.
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Kimberly B.
5 years ago
Recommends
Professional, Reliable and Overall a Great Company to Work With!
Eric did an amazing job - new wall, crown molding and doors look great! We are so happy with the finished project and couldn’t ask for a better craftsman to work with. From project design with Paul to project completion with Eric, we have enjoyed working with you guys.
Response from Ace Handyman Services Southeast Columbus
Thank you for entrusting us with your projects. We are so glad that you are pleased with the process and the outcome. We very much look forward to working with you again.
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Tracy F.
5 years ago
Recommends
The work was done to my satisfaction. The handleman was on time and perform the repair professionally. The cost was a little high. But again the work was done well.
Response from Ace Handyman Services Southeast Columbus
Thank you for your business and for taking the time to share your Handyman Matters experience. We appreciate both!
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Geoff C.
5 years ago
Recommends
Help getting home ready to sell
Don did a great job. After listening to our concerns he outlined a plan to meet each of our three specific problems. He sought approval of the plans then completed the task in the agreed upon time frame, his workmanship was top notch. I would absolutely recommend Don and Handyman Matters to others.
Response from Ace Handyman Services Southeast Columbus
Thank you for entrusting us with your projects and for taking the time to share your Handyman Matters experience. We greatly value customer feedback and are pleased that you had a great experience. Don is truly a master at his craft and we are incredibly lucky to have him as a member of our team. Best of luck with the sale of your home.
L
Lisa S.
5 years ago
Recommends
new bathroom vanity installed
- very impressed with the work done by Clint
- new vanity looks great
Response from Ace Handyman Services Southeast Columbus
Thank you for your repeat business over the years and for taking the time to share your experience with Clint. We always look forward to working with you.
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Kristine M.
5 years ago
Recommends
Great service
Fast service. Knowledgeable and friendly. Great customer service and support.
Response from Ace Handyman Services Southeast Columbus
Thank you so much for your feedback! We appreciate your business and look forward to the next time we can provide service.
B
Brandon R.
5 years ago
Recommends
Very pleased with the professional who came! He did a very good and thorough job. Highly recommend him, he offered tips that help make the project easier and things we may wish to look at in the future.
Response from Ace Handyman Services Southeast Columbus
Thank you for taking the time to share your Handyman Matters experience.
We greatly value customer feedback and pride ourselves on providing a complete customer service experience. We look forward to working with you again.
M
Marty E.
5 years ago
Recommends
High quality service ,professional and friendly.
When Eric arrived I showed him everything I needed to have done. Then he got right to work and got it done. I was very pleased with his work. He got everything done to my satisfaction. He did a great job. Thank you.
Response from Ace Handyman Services Southeast Columbus
Thank you for your business and for taking the time to share your Handyman Matters experience with Eric. We appreciate your feedback, and look forward to working with you again soon.