Ace Handyman Services Southern Tier
Handyman Service
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Samantha S.
4 years ago
Recommends
Great Finish Work
I had a counter and shelves that were between two rooms, and I wanted it taken out to make a hallway instead. Neil was efficient, and did a very nice job.
Response from Ace Handyman Services Southern Tier
We are so grateful that you took the time to leave us a review. This was a very interesting project, we are so thrilled that you were so happy with the finished result. Thank you so much for such a wonderful review.
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Jack B.
4 years ago
Recommends
Great job
Neil called and asked if it was ok to arrive early. Started promptly and kept us informed. Will use again
Response from Ace Handyman Services Southern Tier
We are so glad that you were so happy with your service. Neil was thankful that you were available early. We truly appreciate customer's just like you. We look forward to working with you again on any future projects that you have. Thank you again for this wonderful review.
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Jack B.
4 years ago
Recommends
High quality service
Neil was very professional and highly skilled. Kept me up to date on the progress. Will use again for the jobs I need done
Response from Ace Handyman Services Southern Tier
Thank you for leaving us a review. We are so glad to hear that Neil was professional, he truly is highly skilled. We strive to over communicate so there are no surprises. We appreciate your trust on this and any future projects.
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Denise J.
4 years ago
Recommends
Efficient, quality work was completed
So far, I have had Neil work at one of our rental properties on 2 different days. Both times he was on time and worked efficiently without taking breaks. He provided quality workmanship on all tasks including but not limited to: painting, plumbing, changing out smoke detectors, carpentry work and gutter repair. He was very friendly, helpful and flexible with working in last minute tasks as time allowed. I appreciate that Ace provided a qualified handyman and understand that they are responsible for the overhead costs, but I agree with other's comments that the hourly rate of $100 is a bit steep - and hope that Neil is making at least 50% of the hourly rate. Trip charge should be equivalent to current federal mileage rates - and paid to the handyman since they are using their own vehicles.
Overall, I was happy with the work completed and have and would recommend to others.
Response from Ace Handyman Services Southern Tier
We appreciate you taking the time to leave us a review and for recommending us to others, that is a true sign of a happy customer. We are thrilled to hear that Neil was friendly, helpful, efficient, flexible, and on time. That is true that our rates are a little higher, but you pay extra for great efficient quality that comes with a 1 year warranty to back up the work we do. Thank you again for the review and referrals.
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wendy C.
4 years ago
Recommends
Great job
I had some siding repair done and he did a great job. I will admit I was surprised with the $50 Tavel here cost. But over all satisfied. I even have them coming for a second thing to fix.
Response from Ace Handyman Services Southern Tier
Thank you for taking the time to leave us a review. We appreciate our customer who make the effort to leave us a review. The travel charge is standard to every customer and helps to cover the cost of getting our professional handymen to your home with all the necessary tools. We appreciate you having us out a second time to fix more things.
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Dianne M.
4 years ago
Recommends
Professional, friendly, knowledgeable
Neil arrived on time. I showed him what I needed him to do, and he got right to it. Very efficient, friendly service. I would definitely recommend him if you need a handyman. A bit pricey, but you get what you pay for. How often do you need a handyman? Hopefully, not too often, and when you do, it is worth the money to invest a bit more and get the job done right. Thanks, Neil.
Response from Ace Handyman Services Southern Tier
We are so appreciative that you took the time to write this review. Neil is an excellent craftsman who is exactly what you said, efficient and friendly. We are not the cheapest service, but like you mentioned you get what you pay for, and in this case you pay for quality service with a warranty to back that up. Thank you so much for your review.
J
JoEllen H.
4 years ago
Recommends
Gutters re-graded
Due to natural settling of our porch, our gutters needed to be re-graded. Neil was prompt and efficient in his skills of the matter. Would recommend ACE to anyone.
Response from Ace Handyman Services Southern Tier
Thank you for this stellar review. Settling does happen to porches over time, glad to hear that Neil was able to get the gutters re-graded efficiently so that the water flows correctly to prevent bigger headaches down the road. Thank you for any recommendations that you give, we truly appreciate great customers like you!
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Cheri D.
4 years ago
Recommends
Quick and professional
I needed an electrical outlet in my bathroom. It was so easy to call Ace, the scheduling was quick and flexible, the price was known up front and reasonable, the professionalism with the email reminders -before, during and after, and the pro named Neil was very friendly and very knowledgeable. It's great to know I can make one phone call and get the work done without wondering about who I choose. I would and will refer this service to anyone. A++
Response from Ace Handyman Services Southern Tier
We appreciate you taking the time to leave us a review. Thank you so much for this excellent review. Glad that we could get the outlet in your bathroom hooked up for you. So wonderful to hear that your experience was exactly what we strive to provide, easy one call booking with up front pricing.
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Guy P.
4 years ago
Recommends
Handrail Installation
Neil arrived promptly and proceeded with the job efficiently. We are pleased with the results.
Response from Ace Handyman Services Southern Tier
Thank You very much for your excellent review of Neil's work and Thank You for being a valued customer. Our passion is to bring helpful to your home and that is why we do what we do.
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Ruth R.
4 years ago
General quote
OMFG....Ridiculously high priced. Was quoted $450 for 4.5 hours. Since when does a general handyman get $100/ hour?
Response from Ace Handyman Services Southern Tier
Thank you for taking the time to write a review. I completely understand that our rates may seem initially daunting, but in reality they are well within the National range for handyman services ($60-$125). You must consider that many of the handymen at the lower end are not covered for injury or damage to your home, so if there is an incident, you as the homeowner may be on the hook for a significant amount of expenses. Our craftsman are fully insured and bonded to protect you from such expenses. We are most definitely not a discount handyman service, but we employ professional tradesmen that get the work done correctly the first time. We also warranty our work for one full year. I hope that you choose a handyman that is insured and bonded for the safety of your home and your peace of mind.