Aire Serv

HVAC Contractor

Valley Springs, CA 95252

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All Reviews

C
1 decade ago
I have been dealing with Aire Ser for many years and I am well satisfied. Keep up the good work.
Response from Aire Serv
Thank you for singing our tune. Your comments are music to our ears and we sincerely appreciate your vote of confidence and willingness to share it with others. We look forward to being your HVAC company for years to come and hope that you will continue to recommend us to your family and friends.
N
1 decade ago
Very prompt service.tech was knowledgable and friendly, he explained things well
Response from Aire Serv
Thank you for sharing your experience with Aire Serv of the Gold Country. We appreciate that you are willing to share your experience and hope you will tell your friends, family, colleagues or neighbors about Aire Serv. We stand behind our work because you are important to us. Please do not hesitate to call if we can be of further assistance.
T
1 decade ago
Scott Andrew was knowledgable and efficient. I would recommend Aire Serve to a friend.
Response from Aire Serv
Thank you. You made our day and Scott was equally delighted to have you sing his praise. You are a cheerleader customer and we hold you in high regard. Please do refer us to your friends and family. Thank you.
C
1 decade ago
Great experience!
The fellow they sent was top notch. He was good at what he does and was very personable. This is the second time we used them and will continue to use them if we should have any further problems.
Response from Aire Serv
Thank you for sharing your experience and continued confidence in our team. We are focused on customer satisfaction and we share our congrats with our technicians. Thank you and we look forward to being "Your Comfort Company" for years to come.
L
1 decade ago
Best of the Best!
One word to describe FANTASTIC ! Great people in and out of the office. Andrew explained everything that was happening. Even to telling me when there was going to be a loud noise so not to scare the dogs or myself.
Response from Aire Serv
We so very much like hearing from satisfied customers. We live our code of values by treating others the way we would like to be treated and Andrew has demonstrated that this is exactly what we do. All of our technicians make us proud and we are glad to hear that they make you happy! Thank you, Linda, for taking the time to let us know how we are doing. Dianne, Vice President
E
1 decade ago
Very efficient
The technician checking out my unit was very thorough. Although the unit is reaching it's efficient life, he gave it a good rating. He also located and replaced an improperly rated fuse which could have been a potential hazard.
Response from Aire Serv
Thank you Elizabeth for taking the time review our work. Our technicians are trained to fix what is broken today, advise you of what may break in the future, make sure that your unit is keeping your family comfortable and safe, and that the unit is working most efficiently. It was refreshing to hear that our technician is doing just that. Please do not hesitate to give us a call when your unit is past its life expectancy. Our Home Comfort Advisor will be able to help you decide what system will work best for you when it is time to replace your old one. Dianne, Vice President
S
1 decade ago
Fantastic Company
We have used Aire Serv for several years and they are a great group of people to keep our heating and air in great shape. When we have had to call them for any problem, they are always on the ready to help. The office staff is so pleasant to work with when calling about a problem, service or paying our bill. I would recommend they to anyone looking for a good heating and air service in the Mother Lode area. You can't go wrong!
Response from Aire Serv
Thank you for your rave review of our entire company. We attempt to always provide great customer service and live by our code of values. The one that came to my mind as I read your review was "We live our code of values by making our best effort to understand and appreciate the customer's needs in every situation." Thank you Sharon for confirming the fact that we usually succeed in that regards. Please do not hesitate to have your friends and neighbors tell us that you gave them our name. We will be sure to thank you for doing that. Dianne, Vice President
S
1 decade ago
Very satisfied
Same day service. The technician, Sergio, was personable, professional, and very helpful. I used this company in 2008 for an air conditioning problem and again now, in Feb 2015, for a furnace issue. It's good to know I can rely on this company, and I don't have to research who to call when I have a problem .
Response from Aire Serv
Thank you for your feedback on our recent visit. We are grateful for your confidence in our company. We are here for you and hope you will call us for all of your heating and air conditioning needs.
C
1 decade ago
Good Technicians
Sergio was very friendly, professional, and knowledgeable. He found a potential problem, and plans to look into it. I hope to hear back from him soon. Claudette Wolfe
Response from Aire Serv
We thank you for your kind comments regarding our technician, Sergio. We have chatted about the history on your unit and he will be getting back to you soon. We are always pleased to have customers show their satisfaction with our technicians and one of the highest compliments is when you invite us to come back as your service company of choice. Thank you, again, from our entire team here at Aire Serv of the Gold Country.
B
1 decade ago
Good company
Aire serve has been very good at servicing our heating/air conditioning system. They arrive on time, always wear shoe protectors and explain what is happening and why. Once, when we had a problem with the thermostat, even the owner came out to see what was the matter. No charge! We like these guys!
Response from Aire Serv
Thank you Bob. We strive to be on time and follow our system of great customer service. We try to make things right when we don't get it the first time as well. It is good to have customers recognize that we are doing our job. Thank you for taking the time out of your day to recognize our team! We look forward to being your company for a long time.