Aire Serv

HVAC Contractor

Valley Springs, CA 95252

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All Reviews

D
1 decade ago
Dryer issues
Thank you so much for your professional service concerning my dryer issues. You all came out and fixed something that should have been taken care of by the installers of my dryer.
Response from Aire Serv
Heaters, Air Conditioners, ductwork, dryer vents; they are all up our alley. We appreciate your business and hope you will remember us whenever you need any of our other services. We also replace equipment when it is worn out. Thank you for appreciating our professional service. You left us with a smile on our face!
R
1 decade ago
Great Service is a Standard
My wife and I continue to be very happy with the performance of AireServe. Recently, our heater abruptly stopped working. We didn't have to wait long before a friendly and knowledgeable technician arrived at our home. He very quickly determined the problem and had our heater up and running again. AireServe can be counted on to take your situation seriously. I won't go anywhere else!
Response from Aire Serv
It is our privilege and pleasure to be your HVAC company of choice. Thank you for your inspiring words. It is our goal for you, our customer, to be satisfied with our service because customer comfort, safety and satisfaction are priority. We appreciate you!
C
1 decade ago
Aire Serve of Gold Country are awesome!
We shopped around, got several quotes, and it was obvious that the AireServe team are on their game. We decided to go with Aire Serv of Gold Country because they offered the best product, for the best price. From start to finish everyone we worked with was professional, knowledgeable and pleasant. David our salesman, and Luis the job foreman, were both patient and answered all my questions & concerns before, during, and after the installation process. Not only was our new heat pump and new ducting put in in a timely manner, they also explained everything, down to how to work our thermostat! To top it off, they left my floors cleaner than they were before they arrived. We are very impressed with the whole experience.
Response from Aire Serv
Thank you so much for choosing Aire Serv of the Gold Country for you heating and air conditioning needs. We are flattered and very appreciative of your kind words and look forward to continuing to give you and your family the best customer service that there is. We appreciate that you are willing to share your experience and hope you will tell your friends, family, colleagues or neighbors about Aire Serv.
R
1 decade ago
Trusted Service Provider
The service techs with Aire Serve know what they are doing. I always feel confident of the work they do when they service my heating and air conditioning units. I would recommend them without reservation.
Response from Aire Serv
Your comments are music to our ears. Thank you so much for your kind words. We appreciate the confidence that you have placed in our team. We will see you again at your next regularly scheduled maintenance appointment. Thanks again.
D
1 decade ago
very helpful and professional
On time and very through, and helped out with another minor water heater issue. Explained contract and we renewed. Considerate and helpful. Recommended another local to fis water heater issue, which we very much appreciated.
Response from Aire Serv
Thank you dustyn for reviewing the service that our technician has provided to you in your home. We are pleased that you have been one of our repeat customers for over 5 years. We appreciate your business and thank you. Don't forget to mention us to family or friends who are looking for an honest and reputable heating and air conditioning company. Warm regards, All of us at Aire Serv of the Gold Country
L
1 decade ago
Maintenance visit
Mr. Scott was very professional and polite as he performed the routine service call at my home. He was courtesy throughout the visit and explained each step of the maintenance process. I was very satisfied with the service visit.
Response from Aire Serv
We are always glad to hear that our technicians are living up to our standard of excellence. Thank you for taking the time to let us know. We hope you will call on us again whenever you need service and we would appreciate you passing along our name to your friends and family if you get the opportunity. Sincerely, the team at Aire Serv
B
1 decade ago
Heater fix
Hello Air Serv, I was very surprised that Sam (The Owner of the company) would come out on New Years Day because he had let the rest of his crew off for the Holiday. Sam says he strives to be available 365 days a year, that in itself is an amazing work ethic. Sam is a very nice man and full of knowledge about all aspects of how these units operate. This company is a great company and I would recomend them to anyone in need of their sevices.
Response from Aire Serv
Thank you for your review of our company and our Owner. We invite you to call us anytime that you need service, day or night, and even holidays! Thank you for your business and we wish you a wonderful year in 2015!
A
1 decade ago
The young man who came was great. He was personable and just a nice well educated on his craft.
Response from Aire Serv
Thank you for acknowledging his ability as well as the character of our employees. We appreciate your business and look forward to having you as a lifelong customer.
H
1 decade ago
Warm again!
Two days before the big storm, my central heat quit. The installing company (NOT Aire Serv) couldn't be easily reached, and when I did, they told me they could send someone 5 days later. Not good customer service. I called the Aire Serv folks, and they got a man out that day. Ran some diagnostics, and ordered the code indicated part. Since it wouldn't be available for a day, they left me a space heater to keep me warm (n/c). It was a bugger to fix, as several issues clouded the repair and required multiple daily visits and work to fix. I was charged 1 very reasonable service call charge, and the price of a new circuit board. They were attentive, courteous, and professional. They showed up and/or called when they said they would, and my heater works beautifully now. Thank You!
Response from Aire Serv
The team at Aire Serv thank you very much for taking the time to show your appreciation. We are proud of our reputation and look forward to providing for your heating and air conditioning needs in the future.
M
1 decade ago
Great job!
Serviceman was very polite and personable - seemed to really know his job and the business. Arrived on time. Was efficient in his work.
Response from Aire Serv
Thank you for writing a pleasant review of our service technician. If there is a place where we can make improve our service, please contact either Sam, Dianne or Bryan at Aire Serv. Thank you.