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6 days ago
High Quality Service, Professional, Excellent Work Ethic, Workmanship & Tradesmanship & attention to detail
CALGARY: Albert: Excellent workmanship & attention to detail. Albert went above & beyond to accommodate & provide superb quality of work. He was very professional, friendly, & very talented in his tradesmanship. Albert has a very strong work ethic dedication & commitment to quality of work. I was very impressed with Albert and recommend he be rewarded accordingly. Albert finished both bathrooms in 2 days, protected the floor, very tiddy & cleaned everything up. Excellent overall! Thank you Albert! Dan: Very friendly & efficient. Did a very nice job mounting the handheld (that was on back order) & accommodated to my needs in terms of positioning. Called me back when I had a quick question to ask him and was very helpful. Thank you! Mandy: I really enjoyed my consultation with Mandy. She is a true professional & extremely knowledgeable about her job & the bath industry in general. We also had some good laughs & conversation! Provided me with excellent information, options, choices and suggestions for making the best decision for our family. She was patient and answered many questions, even days after leading up to the install. Mandy was excellent to accommodate to any changes made to the orders and was accessible throughout the entire process. Very happy with the opportunity to have both bathrooms done in our home at a fair price, consistent w/ excellence in quality and service. Thank you to the team for accommodating to having the back ordered hand held mounted on in a reasonable time frame. Thank you Mandy!
4 weeks ago
Professional beautiful showet
Jared completed our job today. We had tub/shower removed and a shower installed. I was so impressed with his work ethic. He enjoys his job and it shows. Attention to detail, warm and friendly personality. We are very happy with the product
2 months ago
Terrific Team of Competent Professionals...
An outstanding team of professional people who truly take the time to listen enough to care and care enough to listen. A next mornng call back from an online request started the process off in the right frame. Mandy presented all of the options, pricing and timing to replace a tub/shower to a walk-in shower leaving no questions unanswered and I had many. Her reassuring, quiet confidence in her product and her product knowledge set me at ease. Mark's great work ethic was slightly shadowed by his extremely competent installation abilities. My sincerest appreciation to all who have been involved and instrumental in changing my nightmare to a positive statement of highly recommending this terrific team of competent professionals...
2 months ago
Replacement of bath tub and wall after leaking bath tub.
I would just like to say to anyone who is considering Bath Fitter's in the Calgary area rest assured these guys are a 1st Class, top notch operation. We discovered a wet ceiling from an obvious leak in the bathroom above which ended up being a crack in the bath tub and our house is only 5 years old. Appraiser Glen Kwan was excellent to deal with, a total professional and got Installer Terry Wong right on the job as quickly as he could. Terry did an excellent job in almost half the time that we expected. We couldn't be happier with the results and absolutely everything promised by Glen and Terry was delivered and then some. Thanks so much guys. Everyone has commented on how great the bath tub and liner looks. It's been a real pleasure meeting and dealing with you both.
4 months ago
Had them in for a quote a month ago. Still haven't good a word from them. Terrible!!! Howwould you treat me if I had work done and then a concern???? Never to be heard from again!!!! Going to your competition!!!o
4 months ago
My ancient bathtub had been needing help for years and I was attracted by the Bathfitter ad but who believes advertising. I take all advertising with a big pinch of salt but my bathtub wasn't getting any younger and i finally booked a consult. The quality of the samples I was shown seemed very high quality and the choices gave me everything I was looking for, but the rep was pushy. I pushed back by refusing to sign and give a deposit. I was made to fell that if I didn't sign TODAY I would be waiting a very long time. A friend in the construction industry went through the pros and cons of removal or covering the tub. He checked out the company for me and even talked to head office before giving the green light. The rep had promised to call back in three days but didn't , so I had to call the company myself. Installation was booked for six weeks later. I figured that meant 2 months or more. Imagine my surprised when my date was moved up a week. Installation day came and Terry arrived on time, took a few minutes to check everything out, covered my floors and cheerfully removed a cupboard and bracket that had been too difficult for me. When I questioned the lack of help he explained that unless he was training someone new it was easier to work alone in a small bathroom. He confidently said he would be finished by 5:30 p.m. The day progressed and we spoke as old fittings were taken out and new material was brought in. I kept out of his way even though I really wanted to watch every detail of the installation. 5:30 came and right on time Terry was finished and it was time for the reveal. It was truly amazing!. Everything I had chosen was in place and as I had imagined. There was nothing to pick at. All the garbage was gone, everything cleaned up and a wonderful bathtub in place of the old mess. Terry even swept the path on his way out! Wonderful service. My new bathtub has been well and truly tested in the last few weeks and I have no complaints. So is it as advertised? Of course not. This is better. It is all mine.
4 months ago
explosion of glass shower door
after 6 yrs, no one thankfully was in the bathroom, when for whatever reason one of the glass sliding shower doors EXPLODED. the tub was full 0f glass, the sink full , the floor, out into the hall. it sounded like the roof had fallen in. I didn't want or ask for a refund. I requested the company to please come and retrieve the existing door which am now in fear of. they informed me it will cost $200 to remove it. thank god I wasn't in the bathroom, or even WORSE, in the shower. no one is giving the thought for future incidences when someone does get very hurt. I think they should be looking into the manufacturing aspect of the doors!!
4 months ago
We would like to say a huge thank you Mandy, Andie. And Terry. Mandy did a great job of showing options for a shower installation. She listened to our needs and put together the perfect solution. We had a very special situation that she took seriously and passed it on to Andie. Once Andie got involved, well it was amazing!!! Terry came out to the installation and it couldn’t have been better. He did a great job and was a pleasure to have in our home. When he hit a bump in the road, he always had a solution. Again, many thanks to these folks for a wonderful job! Also, next time we need assistance, we will call Bath Fitters.
5 months ago
Excellent service, competent and extremely polite, accommodating and friendly service professionals
We had Bathfitters install a tub and shower over a decade ago, and our rod started slumping, pulling the shower walls away from the bathroom walls. It was the first time we've had to test Bathfitter's lifetime warranty, and there was no issue whatsoever. Mandy and her co-workers at the front desk were friendly and accommodating. We can't say enough about Jared, the professional who did the work. He was so friendly, so professional, and identified and fixed the problem right away. He was obviously extremely knowledgable, and a great face for Bathfitters!! I am confident if we were to have other issues, we would have the same no hassle repairs done. Five stars!!
6 months ago
We have had a great experience with Bath Fitter and have had it installed 5 years ago (3 showers and 1 bath tub) and happy with our decision. Recently we needed 2 of our shower bases replaced and as Bath Fitter has life time warranty we had Jared the installer come and do a great job.