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1 week ago
Very efficient very polite and clean working. Would recommend to all.
1 week ago
My installer was polite, professional and did an amazing job
This was a big 2-day job. Mark, the installer, was courteous, professional, organized and systematic. He was meticulous with all the detail work he had to do. Mark was diligent when cleaning up making sure that he left my home the way he found it each morning. I am so pleased with my new walk-in shower. It looks great -like a spa and it is so practical to use. I feel safe when I am in the shower with the L-shaped and vertical bars. The best part of this shower is how easy it is to keep clean. I love it. Thank you very much. I am very happy with my new gleaming walk-in shower.
7 months ago
Professionally resolved my concerns without hassle
I installed Bathfitter in August 2017. First, I would like to say that their staff was on time, professional, respectful and courteous. During my first install, the tech had some difficulties installing the new tub and wall liner which resulted in a crack in the wall lining, uneven cuts on the tub and the popcorn ceiling did not get touched up after being scraped away. The tech tried his best but it seemed like he lacked some of the experience to handle these types of challenges. I would not blame this installer, perhaps just give them a bit more time with on the job training before sending them out on their own. Again he was great. I contacted bathfitters with my concerns and without hassel and without delay, they booked an appointment to come and re-do the entire installation. I really appreciate that I did not have to fight with them and they went out of their way to expidite the fix. The second installer came and re-did the installation perfectly. We are happy with the finished product, and we are really happy with the experience we had from all of the people at Bathfitters including the office people and all techs. If you want a quick, easy and quality job I would highly recommend Bathfitters