Brian R installed our new hot water heater. He did a very fine job in explaining the steps to correct our issue and offered us different choices in solving the problem. He arrived on time, he was very professional and thorough. I would never hesitate to request his services. I would highly recommend the company for all our your plumbing needs.

What a fantastic job! I needed a new hot water heater and Aaron performed the job quick, efficiently, and he answered all of my questions - none too small or too big. The price was very fair and the inconvenience associated with the heater exchange was minimal. Thanks Ben Franklin for an outstanding job - you just earned a new regular client!

My service providers at Ben Franklin Plumbing were accommodating, reliable and solved the problem. I will contact them again.

Many thanks for your prompt attention and courteous service. Jeff is excellent. Jan was most helpful. It is great to be a customer of Ben Franklin since 1998.

Benjamin Franklin Plumbers has been wonderful. They have helped me out with several projects this year. They have been wonderful and courteous. And when there was a mistake or oversight, they took care of it immediately when I called. I have enjoyed working with them. I appreciate their honesty, hard work, and flexibility and I would definitely recommend them to others.

Monty was very professional and knowledgeable. I recommend him regarding your plumbing needs.

Daniel arrived on time and quickly inspected my whole house plumbing matters. He found a reserve hot water tank connected to tankless system to be leaking in crawl space and offered multiple solutions with varying price ranges. Once choosing the best overall option for my circumstances, he went about fixing the problem, removing the damaged water heater, and restoring the tankless system to performance. He also fixed a faucet problem I had previously had repaired, incorrectly, by a handyman. Thank you Daniel and Ben Franklin Plumbing!

This is one of the most professional vendors I have dealt with. They were punctual and they call prior to let you know they are on their way. The fact that you get a photo of who will show up at your door and who you speak with on the phone is a tremendous idea that I wish more services would provide. They answered a lot of questions for me and made reasonable recommendations without trying to over-sell. Trustworthy company and highly recommend.

They've done a great done on everything I've needed so far. I signed up for the membership and it's been more than worth it. My house was built in 1945, so nothing is ever as easy as I hope it will be. But the staff has always come up with cost-effective solutions and helped me prioritize repairs that are needed now vs. repairs that can wait or really aren't needed at all. I appreciate their honesty and excellent customer service service, which is RARE these days!

Jan was very helpful and accommodating when it came to scheduling and last minute changes. Daniel did a god job explaining water filtration options and possible water problems for me when he came to find a water leak for me. I would definitely recommend!