I purchased several of the Critter Control service programs for over $2,500.00 including wildlife trapping. What Critter Control does not disclose upon execution of the pest control contract is that the wildlife trapping for $599.00 only includes ONE trapping. It’s unclear whether an animal must be caught for the one trap to be exhausted. I had one trap set at my house for a possum or similar animal and, after that; every animal that has started to burrow under at the footing of my house is not covered will cost another $599.00 to trap. This is absurdly ridiculous and unquestionably overpriced. $599.00 per trapping is unconscionable and downright highway robbery. I called and spoke to a customer service representative and was advised that the prices are the prices; that Critter Control is corporate, and that speaking to a supervisor or a manager would be of no help. Critter Control would rather lose my business for a lifetime than to provide competent and diligent customer service. How shameful!

Todd called me quickly and contacted Byron who came out to extract our deceased cat trapped between basement walls. Byron was the optimal professional in retrieving our cat and was polite, considerate and supportive. This company is the best one for sure. Thx for giving us more inner peace Todd and Byron. Happy Thanksgiving to you and yours guys. Sincerely, Mark and Linda

We had bats in our attic for two summers. John worked diligently to plug any and all entrance points to our house. He was professional, reliable, experienced, and diligent in solving our problem. Importantly, they also honored their warranty and returned to address the continuing problem the year after the original work was done. I would highly recommend them for any critter issues.

Did a very good job and let me know exactly what was being done.

Everyone I talked to was awesome. They were quick to schedule and great answering my questions quickly. The crew did a lovely job addressing my issue. Would definitely recommend them!!

Byron did a great job thoroughly investigating our bat problem. He came up with a good plan, and was very professional and courteous. He did a great job and was very easy to communicate with both in person and on the phone.

I could not be happier with their service. They caught 3 wild animals and they took care of them without hesitation! Juno and Brandon were awesome. The staff was so polite and attentive! I will definitely use there service again!

Critter Control captured a woodchuck that had burrowed under my deck and then built a "rat fence" to prevent future intruders. They did an excellent job. Jon was very polite and answered all my questions. I would highly recommend them to anyone who has an animal problem.

Byron has done a great job. He has been pleasant and courteous. If I’ve had a particular area of concern he fixes it. There have been several areas where he has gone above and beyond which I really appreciate for piece of mind. If I have critter questions he promptly answers them. They stand behind their work. In all I have been very pleased with them and recommend them to anyone looking for critter control. I have not received any money or services for telling the truth about their services.

This is the second time I have used the service. Each time I was pleased with the results. During the second visit (about two years after the first job) the technician found some mistakes in the first job. He explained the mistakes and called the boss with concerns. All was corrected and a generous price adjustment for the second job. The owner of the company was available, apologetic and involved. The guys were thorough. They took before and after pictures. We have no evidence of critters after their work. I would recommend this company for anyone who has an unwanted visitor.