Mr. Electric of Paola
Electrician
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All Reviews
M
Mike C.
8 years ago
Recommends
Power out to living room
Couldn't have been happier with Mark, the technician they sent out. He was able to trouble shoot the problem quickly, which turned out to be a complicated issue. He was also very thorough in explaining how he was going to fix the situation.
Would recommend Mr. Electric to anyone having power issues.
Response from Mr. Electric of Paola
Mark will be happy to get the great feedback. We appreciate our great customers.
K
Kylee A.
8 years ago
Quality work
They provided everything I needed and were easy to schedule with. Thank you Mr. Electric!
Response from Mr. Electric of Paola
We appreciate our great customers.
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Amy G.
8 years ago
Recommends
Professional and friendly
Called to inquire about tech coming to give quote on two items that came up on house inspection. They were very friendly and helpful and were able to get to us next day. The Technician called when on his way and was very thorough when inspecting and giving us quote. Thought all staff was friendly & helpful.
Response from Mr. Electric of Paola
Thanks for the feedback, we will pass the info on to the technician.
G
Gerald B.
8 years ago
Recommends
Very good service
Mark, the technician who came to our home, was on time and he evaluated the situation and had our ceiling fan working in very short order. We are pleased with the service we received. Jerry and Deba
Response from Mr. Electric of Paola
We appreciate your feedback and we appreciate you as a customer.
J
John E.
8 years ago
Recommends
Great at figuring out a "puzzle"
We presented Toby with a situation which required him to problem solve a solution that was not quite so obvious. He was very patient, didn't rush the job and came up with an answer to our electric problem.
Response from Mr. Electric of Paola
Toby for the feedback, Toby is a great technician and I will give him your feedback.
A
A. Thomas H.
8 years ago
Recommends
Stair steo project
The service technician was prompt, friendly, and very knowledgeable. We went over my project in detail and then he outlined a plan for what he could do the same day. He agreed to provide me with a quote for the additional work that I needed and then he proceeded to finish my current job.
He took down some defective entryway lights and then installed new ones.
I was satisfied with the work. The pricing was a high but I was still okay with paying it.
Response from Mr. Electric of Paola
We pride ourselves in providing top flight customer service, thanks for being a great customer.
M
Matthew F.
8 years ago
Prompt, expert service, but a bit pricey
I was extremely pleased with the quality and quickness of the work executed by Mr. Electric. The quote was explained well, but the price was more than I anticipated, and I'm unsure if it was the best price I could receive. The electrician was friendly and professional, and clearly knew his trade. He removed an old ceiling fan and installed a new one. He worked efficiently, and I'm thrilled with the end results. In the future, I expect I will get quotes from other electricians before having the work performed. But based on the quality of the work and the responsiveness of the service, if the price is comparable, I would use them again.
Response from Mr. Electric of Paola
We pride ourself in offering up front pricing and free quotes. We find that our customers appreciate the customer service and quality of work we offer. We appreciate great customers like you.
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Anthony C.
8 years ago
Recommends
Response Time & Cost High!
The response time and arrival to my home was exceptional, not to mention the proposal of if not satisfied with the quote... no service charge (Ha, Ha)! The final cost for a GFC unit $153.00 and the service call of $198.00 was a bit excessive or too much on the high end spectrum for a 30 minute job. I was definitely in the wrong profession as a medical school faculty member in the ophthalmology department.
Response from Mr. Electric of Paola
I understand you feel the charges are excessive, we do use standard menu pricing. We do not charge a trip nor a service call charge for showing up. If diagnostic and troubleshooting is needed then their is a charge for that but our customers are asked to authorize any charges and work prior to starting the work. Our customers always have the opportunity to decline services at no additional charges. We pride ourself in our upfront pricing model. We also offer all our customers a free Home Safety Inspection, if you was not offered the free Home Safety inspection please call and we will get a technician back out to finish the job. Thanks for your feedback, we will also be trying to reach out to you by phone.
L
Leroy R.
8 years ago
Recommends
High quality service
First rate, I recommend it.
Response from Mr. Electric of Paola
Let us know if we can help in the future, please tell all your friends and family.
L
Lyn W.
8 years ago
Recommends
Mr. Electric is our company of choice now
When you call the Mr. Electric franchise located in Paola, you get to talk to a human, not a computer or an answering machine. The office staff is very friendly and helpful. The electrician arrived at the designated time and took care of the problem quickly and efficiently. We were so impressed with this company and their staff that we paid for a year's coverage plan and are about to have them come out to do a bigger job for us.
Response from Mr. Electric of Paola
We appreciate our great customers, let us know when you want to do that project. Thanks