ProSource of Fort Worth

Wholesale Home Remodeling

5350 Airport Freeway

Haltom City, TX 76117

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All Reviews

P
7 years ago
Haley Wiley did outstanding Customer Service finding a discontinued tile
I was needing a very specific tile for my 12 year old DR Horton house. I was hoping if I can find four or five tiles "somewhere" I would be satisfied. Within 30 minutes of my initial conversation with Haley, she checked around, found a whole box of the tile I needed. She arranged for delivery to a location close to me in Plano and processed my purchase giving me the appropriate information I would need to pick it up. She verified the delivery and let me know when it was ready to pick up. Thanks Haley!
Response from ProSource of Fort Worth
Hi Patrick, thank you so much for the positive review and sharing your experience. We will make sure to pass on the compliments to Haley. Have a great day and see you soon!
D
7 years ago
Great Customer Service and the best price for carpet
Was really impressed with the helpful and gracious ways of all employees involved with my purchase! The carpet was on back order but came in much earlier than expected so that was a big plus!! Also, Mike's installers did a fantastic job installing the carpet and I love it!!!! Overall experience was spot on and I would definitely recommend them for your next purchase of carpet!!
Response from ProSource of Fort Worth
Hi Debbie, thank you so much for the positive review. We are glad we could help you find the perfect carpet. Enjoy and hope to see you on the next project.
J
7 years ago
Vast Resources & Valuable Expertise
I have worked with Nick a great deal over the past six months. His patience, persistence & vast knowledge of products have proven to be invaluable, again and again. ProSource is an amazing resource for many of my projects and clients!
Response from ProSource of Fort Worth
Thanks for the kind words Jerry. I know Nick has enjoyed working with you as well. Please don't hesitate to let us know if we are ever not exceeding your expectations. Thanks! Eric Barnett - General Manager
E
7 years ago
Customer service - above and beyond!
When working with Prosource, Linda Fischer has always used her vast industry knowledge to help complete all projects on time and within all constraints.
Response from ProSource of Fort Worth
Thank you Elizabeth! You've been doing business with us for several years, and we appreciate every order. I appreciate you taking the time to leave us a positive review. Eric Barnett - General Manager
J
7 years ago
Professional with product knowledge and people skills
Nick and Bruce are top notch. I'm new to the remodeling side of things. Their patience is amazing If these two are the example of who Pro Source is , then Pro Source is in good hands
Response from ProSource of Fort Worth
Hey Jeff, Thanks for the kind words. We are excited that you decided to start working with us. We hope to always exceed your expectations! - Eric Barnett General Manager
P
7 years ago
Absolute best prices, great customer service and easy to work with
They were almost .75 cents cheaper per sqft that the next closest competitor for the EXACT same Mannington flooring. I couldn't get another retailer to clome anywhere near their price. Sales dept was super easy to deal with and creat customer service.
Response from ProSource of Fort Worth
Thanks for the great review Patrick! We appreciate the business, and look forward to working with you on your next project. -Eric Barnett General Manager
D
7 years ago
Great customer service in assiting picking out carpet.
Great experience overall on assisting with choosing carpet. Contractor for installing was nice and professional. Only issue I had was the installers did not have a drivers license to get in our neighborhood and could not speak English.
Response from ProSource of Fort Worth
Thanks for sharing your experience at ProSource. We are glad we could help in choosing the perfect carpet for your project.