ProSource of Fort Worth

Wholesale Home Remodeling

5350 Airport Freeway

Haltom City, TX 76117

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

D
7 years ago
Heather was great helping pick the designs, colors and materials. My wife liked her choices and they got along superbly. Which makes my experience even more enjoyable
Response from ProSource of Fort Worth
Hi Dennis, thank you so much for the positive review. We are happy to hear about your positive experience with your ProSource team and Heather as a design resource. Glad we can offer you a vast array of products and services. Hope to see you on your next project!
P
7 years ago
Great customer service and materials!
I love this place! Do you have a great selection at all levels of quality and style. Edgar and Haley are both Fast and make a great team. They are both considerate when projects are time sensitive and help with the expediting of materials. Great job!
Response from ProSource of Fort Worth
Hi Pablo, thank you so much for the positive review! We are glad we can offer you a vast array of products. We will make sure to pass on the positive review to the team. Hope to see you on the next project!
R
7 years ago
Great Service and I got a great deal on my carpet
Was getting ready to sell my house and the carpet needed to be replaced. Abby did a great job helping me pick something out. Great deal. House looked awesome. Thank you!!!!!!!
Response from ProSource of Fort Worth
Thank you, Rita. We appreciate your feedback and are so happy that we could help you find the perfect flooring to stage your home for sale. We will make sure to pass on the positive review to Abby. Hope to see you on the next project!
D
7 years ago
Neil is the best!
ProSource is a one stop shop. I am a general contractor and this place makes it so easy to shop for clients. My rep, Neil Lima, is by far the best rep I’ve ever had at a trade store front. He goes above and beyond to make the selection and purchasing of products seamless. Neil is very knowledgeable and personable and had great vision. If you need any flooring or home products, Neil is the person to go to. Thanks for all your help and knowledge Neil.
Response from ProSource of Fort Worth
Hi Dustin, thank you so much for reviewing our showroom. We are so happy you choose ProSource, glad we can offer you a vast array of products for you and your clients, and look forward to our continued partnership. We will make sure to pass on the kind words to Neil. See you on the next project!
D
7 years ago
Showroom Tour
I was given a tour of their showroom. It was well merchandised and very clean. Service seem to be prompt and attentive. Who knew they can do kitchen cabinets. I have referred clients to them when I know they need the quality product and service. I did notice one employee when I was there. Her interaction with her customers was great and she seemed to have all the answers for the questions they asked.
Response from ProSource of Fort Worth
Hi Doug, thank you so much for the positive review. We are happy to hear about your experience with ProSource Wholesale. Glad we can offer you a vast array of products and services for you and your clients. See you on the next project!
M
7 years ago
Great Reps!
I've had great experiences with 2 different reps here, always great with communication and helping me hunt down products for projects. Hard working team! Abby has been a delight to work with!
Response from ProSource of Fort Worth
Hi Megan, thank you so much for the positive review. We are happy to hear about your experience with your account manager, Abby. We'll make sure to pass on the raving review to Abby and your ProSource team - they'll be happy to hear. And, glad we can offer you a vast array of products and services. See you on the next project!
D
7 years ago
Excellent customer communication
We have worked with Neil Lima from prosource on lots of projects. We actually started doing business with them because of Neil. You never find out how good your people are when everything goes right but it's when things go wrong. And as everybody in the renovation business from time to time something is gonna go wrong. Neil has always bent over backwards to make sure everything got taken care of. Things that was out of his control. He has excellent customer service because he has also worked out in the field and understands the products.
Response from ProSource of Fort Worth
Hi Don, thank you so much for the positive review. We are happy to hear about your experience with your account manager, Neil and how he has helped to make a positive impact on your business. We'll make sure to pass on the compliments to Neil - he will be thrilled to hear. See you on the next project!
J
7 years ago
Excellent customer service!
I have worked with Brian Frailey for the past five years. Brain is very knowledgeable and stays up to date on new products available.Brian will not leave you hanging in limbo! He is quick to respond to you and will contact you as soon as your order is ready. The guys in the warehouse are top notch too! ProSource really is the first and last place you need to go for flooring.
Response from ProSource of Fort Worth
Hi Jay, thank you so much for the positive review. We are happy to hear about your experience with your account manager, Brian and how he has helped to make a positive impact on your business. We'll make sure to pass on the raving review to Brian and your ProSource team - they'll be happy to hear. And, glad we can offer you a vast array of products and services for you and your clients. See you on the next project!
R
7 years ago
I always find Excellent service and products at Pro Source!
I have been using there showroom an services for last 15 years. Brian is always helpful, courteous, prompt and goes above and beyond to help me find the right product at the price that fits my clients budget. It has always been an excellent experience! He follows thru with all orders from selection till delivery. It is good to have them as a support system while designing my projects.
Response from ProSource of Fort Worth
Hi Rashmi, thank you so much for the positive review. We are happy to hear about your experience with your account manager, Brian and how he has helped to make a positive impact on your business. We'll make sure to pass on the raving review to Brian and your ProSource team - they'll be happy to hear. And, glad we can offer you a vast array of products and services for you and your clients. See you on the next project!
J
7 years ago
Great showroom & superior professional advice
We have not purchased flooring of any kind in decades and Heather has made it completely painless. Her guidance in product selection was “spot on.” She has a depth of knowledge in the business that is obvious in each interaction. In addition, she makes one feel like there are no “dumb” questions. We are looking forward to this project’s completion and will indeed return in the future.
Response from ProSource of Fort Worth
Thank you, Judy! We appreciate your feedback and are so happy that we could help you find the perfect flooring for your home and that the process was painless thanks to Heather. We will make sure to pass on the raving review to Heather - she will be happy to hear that the product selection was "spot on"! Hope to see you again!