ProSource of Fort Worth

Wholesale Home Remodeling

5350 Airport Freeway

Haltom City, TX 76117

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All Reviews

J
6 years ago
Professional Sales Woman is absolutely the definition of Abby DeLaRosa
Abby has been my account for the last 4 years, I have sent my clients into visit with Abby over the years and the feedback I get from my clients is absolutely awesome, my clients are always impressed about Abby is that she has outstanding customer service and very knowledgeable about her about her products, recommendations, and designs. Abby, always has smile to give and really cares about her customers. I'm glad she is a great extension of my business and look forward to do business with her in the future.
Response from ProSource of Fort Worth
Hi Joey, thank you so much for the positive review. We are happy to hear about your experience with your account manager, Abby and how she has helped to make a positive impact on your business. We will make sure to pass on the kind words to Abby - she will be thrilled. And, glad we can offer you a vast array of products and services for you and your clients. See you on the next project!
G
7 years ago
I have worked with Neil Lima learning all that he can offer is amazing. His knowledge of the products and listening to clients interest is what sets him apart from the big box and online companies. Great Job Neil I would recommend him
Response from ProSource of Fort Worth
Hi Greg, thank you so much for the positive review! We are happy to hear about your experience with your account manager, Neil, and how he has helped to make a positive impact. Glad we can offer you a vast array of products. See you on the next project!
J
7 years ago
Service and Professionalism
We were very happy with Pro Source and would definitely use them again. Sherry was able to narrow down options quickly based on photos and descriptions I provided, saving time. When one of the tile batches came in with the wrong finish, she helped my contractor scramble and get the right option within one day. Highly recommend them.
Response from ProSource of Fort Worth
Hi Jessica, thank you so much for the positive review. We will make sure to pass on the positive review to Sherry - she will be thrilled! Sorry to hear about your box of tile arriving in the wrong color, but glad Sherry could turn a new box in the right color around to you and your contractor quickly. Hope to see you on the next project!
W
7 years ago
Great taste and great service even when there is a problem
First, Neil came to my home and recommended the perfect color of counter tops, tile, and carpet. It saved my wife and I a lot of time that our busy lives did not need to spend. Then after the products were picked out Neil stayed in touch till the products were delivered. But where ProSource and Neil Lima showed their most professionalism is when the wrong carpet was delivered and partially installed. They made is right and replaced the carpet per the original agreement and we are very happy with our new look in our home. I will always recommend and use ProSource and Neil Lima.
Response from ProSource of Fort Worth
Hi Wes, we appreciate your feedback and are so happy that Neil could help you find the perfect countertops, tile and carpet for your home. We're sorry to hear about your carpet order, but glad your ProSource team, Neil, was helpful as possible. We'll make sure to pass on such a great testimony of your experience to your ProSource team - they'll appreciate the kind words! Thanks again and hope to see you on the next project!
M
7 years ago
Friendly, helpful and very professional
Matt Darby and Abby de la Rosa with the Fort Worth ProSource are AMAZING! They are responsive to their clients' requests, knowledgeable in providing guidance on product information/specification and installation and always willing to go the "extra mile". Whether it is samples ordered, product information, follow-up with orders and updates on delivery dates/times, as well as referring professional installers to finish up the project...they stay on top of it all.
Response from ProSource of Fort Worth
Hi Marlene, thank you so much for the positive review. We are happy to hear about your experience with your ProSource team, Matt and Abby, and how they have helped to make a positive impact on your project. We'll make sure to pass on the raving review to your ProSource team - they'll be happy to hear. Glad we can offer you a vast array of products and services. Hope to see you on the next project!
L
7 years ago
Brian is the best
I have nothing but FAB things to say about Prosource and the service I receive from Brian Frailey....every single time I come with an appointment or without. He is always gracious...informative....and honest. Three "musts" with me. leslie
Response from ProSource of Fort Worth
Hi Leslie, thank you so much for the positive review. We are happy to hear about your experience with your account manager, Brian and how he has helped to make a positive impact on your projects. We will make sure to pass on the positive review to Brian - he will be happy to hear. See you on the next project!
E
7 years ago
Highly recommend
I am an interior designer and work frequently with Edgar at Prosource. He and staff are very knowledgeable and always willing to assist with my projects. They are responsive and a favorite resource of mine. Highly recommend.
Response from ProSource of Fort Worth
Hi Emily, thank you so much for reviewing our showroom. We are so happy you choose ProSource and look forward to our continued partnership. We will make sure to pass on the kind words to Edgar. See you on the next project!
V
7 years ago
Brian F was our Customer Service rep and he and his team (Sanam) were extremely helpful in updating our kitchen. His insight and knowledge of new products (like our Kohler Prolific sink) were instrumental in our selection and design process. He was informative and kept us up to date on shipping, receiving and was even able to help us with contractors for install. We now have a one-stop place for all of our home remodel needs!
Response from ProSource of Fort Worth
Hi Victor, that is wonderful news to hear! We are happy to hear that Brian and your ProSource team could help you with your kitchen updates and product selection that fit what you envisioned for your design. Looking forward to working with you on the next project!
J
7 years ago
Confidence in a good business to do business with
Our business model is to treat our customers the way they want to be treated and help them understand options and achieve their best project, so I'm always confident in the selections offered at ProSource as well as the company and their ability to stand with us if there is ever any warranty concern. Heather gets great reviews from our customers regarding her professionalism, knowledge, and advice in the selection process, and the service from all of the people at ProSource is always top-notch; just what we expect from our partners in business. It's a pleasure to do business here and easy to recommend!
Response from ProSource of Fort Worth
Hi Joseph, thank you so much for reviewing our showroom. We are so happy you choose ProSource, glad we can offer you a vast array of products for you and your clients, and look forward to our continued partnership. We will make sure to pass on the kind words to Heather and your ProSource team - they will be happy to hear. See you on the next project!
F
7 years ago
Quality and Experience
Lot of people sell flooring. Very few have the quility and experince that Pro Source and Brian Frailey have. Would trust them with any client I have.
Response from ProSource of Fort Worth
Hi Frank, thank you so much for the positive review! We will make sure to pass on the compliments to Brian and the ProSource team - they will be thrilled to hear. We're glad we can offer you a vast array of products and services for you and your clients. See you on the next project!