Stratus Building Solutions of Nashville
Cleaning Service
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Evan L.
2 years ago
Recommends
Highly detailed cleaning service
As a Gym Owner, cleanliness is very important to us. Stratus has delivered on their expectations and remain receptive to feedback and continue to deliver great service and quality cleans.
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Lori S.
3 years ago
Recommends
We have used this company for several year , always a great job! Chris has been great help with getting extra things done for the move out and move in. he
I would recommend this company to anyone. I give 5 stars for sure. :)
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Lori S.
3 years ago
Recommends
Great Customer care for all cleaning needs!
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Jolene S.
3 years ago
Recommends
Cleaning, Communication & Accountability is always on point!
The cleaning, communication & accountability is always on point with our Stratus Team! If there ever was an issue, I feel confident it would be addressed not only in a timely manner but also with a great attitude. Keeping our Status notebook out on cleaning days has been a great tool to give and receive communication, keeping everyone on the same page. We will be moving office's soon and intend to take our Stratus Team with us!
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Jessica K.
3 years ago
Recommends
High quality service, professional and friendly
We are a high traffic Physical Therapy clinic. Which means we see a lot of dirt and trash through out the week. Thanks to Stratus Clean we are able to remain tidy and professional for our patients. They listen to our needs and check in frequently to make sure there is nothing more they can do for us.
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Charlie K.
3 years ago
Recommends
Service performed exceeds our expectations
We have been working with Stratus for a few years now and appreciate their service as well as their follow-up. Yes, we have had some problems on specific days but without fail, Stratus has always come through and addressed our concerns. They have kept the quality of service at a level that we can appreciate for our spend. I would highly recommend working with this company.
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Wanda J.
3 years ago
Recommends
Eager to please.
We have used Stratus for several years now. If there is ever an issue, they take
care of it right away. They are very reasonably priced & don't hit you with unexpected
increases. They come by and check themselves & ask if there are any problems.
I highly recommend them! Chris Moix is the bomb! Always checking in and even
let me keep the particular cleaning person I wanted. I highly recommend Stratus!
Office Manager
John P. Kinard, DDS
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Holley H.
3 years ago
Recommends
Customer Service gets 5 stars - Cleaning Service get 4 stars.
Regarding cleanings, there have been a few concerns that we are working out so far as getting certain areas of the office cleaned to our standards.
BUT the customer service that we have received from Chris Moix - our Brand Compliance Manager is definitely 5 stars.
He regularly follows up with us to ensure that we are getting what we need, and to address any concerns that we have.
He is easy to reach, and responds promptly to our inquiries, and passes along our concerns to the cleaning teams so that our issues are resolved.
We have had many cleaning services over the years for our office, and there are always challenges to overcome between our expectations and the results that cleaning services provide. But overall, I would say that Stratus does the best job out of any of the Nashville Area Cleaning Vendors that we have used. I would definitely recommend Stratus, as well as definitely recommend requesting Chris Moix to manage your account. He's wonderful!
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Colleen G.
3 years ago
Recommends
Very professional
The company I work for has been suing them for quite a few years and are very satisfied with their service.
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Debbie W.
3 years ago
Recommends
Great Service
We have used Stratus for a couple of years now and we are completely satisfied with our service. They are very reliable and flexible with any changes we may need and communicate often and well.