Ace Handyman Services Clear Lake

Handyman Service

1851 Gulf Freeway South,

#13

League City, TX 77573

Open Today 8:00AM - 5:00PM

acehandymanservices.com/offices/clearlake

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All Reviews

R
6 years ago
Repair Cracks In Two Rooms and Eliminate Gaps In Crown Molding
We started using Handyman Matters last year after we "lost” our Handy Man who had been handling small projects for us for over 10 years. Little Johnny from Louisiana finally retired approaching age 70 and while allowance for his having a "cold drink" occasionally on the job was an understood requirement we thought that we would really miss Little Johnny. One early job we asked Handyman Matters to complete was replacing the shutters on our windows. A guy came out and provided an estimate which we approved so they completed the work - but - the two shutters on the driveway side of the house had been overlooked. We pointed out the shortcoming after returning home and discovering the oversight fully expecting that the original quote would be increased for completion of the work. To our surprise, the Owner of Handyman Matters personally returned to our home with the Technician, the work was completed and he refused additional payment when offered because I could understand the area being missed. I was impressed. Handyman Matters has completed several other small projects for us like rehanging a fence gate but we had never used them for a significant portion of work. They came and looked at the two rooms with cracks in the corners and one ceiling, provided a quote and last week they began work. This was my first experience with Duane but after minimal discussion I knew that this guy "knew his stuff". He completed the project spanning 3 or 4 days, exceeded our expectations in all areas and was totally professional in all aspects of the work. When he finished, he cleaned up all the "mess" then sat down to do the invoice. Given the quantity of work involved, I was expecting an increase above the amount originally quoted. Not so! We were charged exactly what we were told when the estimate was completed. We were impressed enough that Duane is returning next Wednesday to hang 4 outside lights and to do general "touch up" through the house we are preparing to sell. Being an Engineer by degree, this is a sad thing to admit but until I discussed problems with external brick cracks with Duane I always thought that brick walls were load bearing. He explained that they are strictly decorative and since he seemed so knowledgeable I asked him to provide a quote for doing the repairs. What I am about to say, really increased my confidence in Handyman Matters. After looking at the job and returning to discuss with Owner Ron Willis, I received an email saying that the job was beyond the scope of work they are willing to accept. My wife and I have owned 3 different businesses and know how hard it is to say "no" to a job you know you have "on the hook" but exceeds your employee’s capabilities. That screams integrity to me. Summarizing, going forward Handyman Matters will have "first shot" at any work we have to do and for good reasons. If you ask them to do a job that exceeds their expertise they will decline, if they quote a job the work will be completed for the quoted price, employees will behave professionally and are trustworthy so if we need to leave them alone in our home we do so without concern. Some may read this review and think that Ron Willis must be a relative or close friend because of its length but that is not true. After owning the businesses, we know that when you do a great job the customer may tell one or two people but if you screw something up the customer will tell everyone he sees for 6 months. Anyone doubting the authenticity of this testimonial may contact me at ronlsujones@gmail.com, or via phone at 281-685-4930. I am pleased to say that while we do miss the personal interaction occasionally, "Little Johnny" isn't missed at all with respect to having a trustworthy "Handy Man". Ron Jones 1004 Middlecreek Street Friendswood, Texas 77546
Response from Ace Handyman Services Clear Lake
Thanks for great feedback! We always try to do our best and we encourage our team to do the right thing when jobs don't go as planned. As you indicated, our first job did not get off to a good start, but I am so happy to learn that you were pleased with how it finished. Thanks for giving us the opportunity to continue to earn your business.
S
6 years ago
Sheetrock Repairs
Paul Weaver was my handyman. I had a lot of miscellaneous things I needed done. He handled all of them neatly and efficiently. He did an especially great job on the sheetrock repairs. The cost was very reasonable and I will most definitely use Handyman Repairs again.
Response from Ace Handyman Services Clear Lake
Very Happy that you were satisfied with our work, we look forward to helping you again. Thank you very much!
M
6 years ago
Exceptional work and customer service
I discovered that the lower boards on my siding were rotting. I contacted 5 handyman companies to get estimates. Handyman Matters contacted me the same day. They sent Craig out to do estimate. He was on time and very knowledgeable. His estimate was VERY reasonable so I scheduled Craig to do the work. He was in time for appt and did an AMAZING job. I am extremely picky and am a little OCD on perfection. Craig scored an A+ in my book!!! When I need a handyman I will not hesitate to give Handyman Matters a call!!! Craig carefully removed the bottom portions of my siding surrounding my entire patio approx. 40 ft. He cut away the rotted boards behind the siding. He also had to remove window trim. He replaced the rotting boards, installed new siding (bottom two rows) and put everything back together. The only thing I did not have him do was paint the new siding (as I decided to paint the entire back of the house). He caulked everything and made sure I was 100% satisfied. I was!!!! Although it took a couple hours longer than expected (that was due to finding rotted boards behind siding) I was not charged a penny over the estimated price. NOW THAT IS WHAT I CALL SERVICE! P.S. Only 2 other handyman companies contacted me but they contacted me AFTER Craig had completed the job.
Response from Ace Handyman Services Clear Lake
Thank you Ms. Neuzil! I am happy to hear that the job went well and I am very excited to learn that we executed our standard process. We responded quickly, we showed up on time, we communicated expectations well and we provided a quality service at a good value.
D
6 years ago
Superior Quality Workmanship and Superior Customer Service!!!
This company came highly recommended and has lived up to all the praise they have received. I hired them for ceiling retexture and painting, ceiling fan installation, light fixture installation, and outlet box replacement. They came in under the proposed schedule and budget. They worked fast, efficiently, were on time and cleaned up everyday. I was extremely please with the quality of the workmanship, reasonable pricing and the friendliness of the staff. I have many more fixer upper projects to do in my home and I'm excited that I've found such a reliable company to work with. I will definitely use them again.
Response from Ace Handyman Services Clear Lake
Very Happy that you were satisfied with our work, we look forward to helping you again. Thank you very much!
L
6 years ago
Great experience!
Paul was early, got right to work, and wasted no time completing my task list. He was competent, courteous, and answered my questions. I will definitely use Handyman Matters in the future. There is a great need for a reliable service like this. Just wish it had a smaller price tag!
Response from Ace Handyman Services Clear Lake
Very Happy that you were satisfied with our work, we look forward to helping you again. Thank you very much!
J
6 years ago
Home Repairs
My handyman arrived on time and did quality work which had to meet VA lending rules for the buyer of my home. The repairs were so good it was hard to tell where they were after paint.
Response from Ace Handyman Services Clear Lake
Thanks for the feedback and we're glad that you are happy with the results. Matching texture and paint can be tricky at times. We take the extra time and care to ensure that it looks like the original.
L
6 years ago
Came prepared,did the work and gone-excellent work
Most knowledgeable about what was to be done. I was most pleased with the finished product.
Response from Ace Handyman Services Clear Lake
Very Happy that you were satisfied with our work, we look forward to helping you again. Thank you very much!
G
6 years ago
Excellent service!
I have used them twice and am very satisfied. I had a column in my garage that was incorrectly repaired a few years ago. This column shifted and caused the garage doors to come off the tracks. Craig did a great job removing the entire column, building a new column, and getting my garage doors working again. He also repaired a hole in sheetrock, cleaned the gutters, replaced a fence post, and fixed a leaking outside faucet! I will use again when needed.
Response from Ace Handyman Services Clear Lake
Very Happy that you were satisfied with our work, we look forward to helping you again. Thank you very much!
M
6 years ago
Excellent, Professional completion of a small job
This was a small job, but very necessary. The repairman arrived before the indicated time, was given the material and scope of the project.Looking at the job, the repairman gave me an estimated of the time needed to complete the job. From this point on, there was no need to oversee the project. The repairman worked efficiently, job completed within the time frame. Happiness all around, This group will be the first to be called when new projects come up.
Response from Ace Handyman Services Clear Lake
Very Happy that you were satisfied with our work, we look forward to helping you again. Thank you very much!
P
6 years ago
Great company
Paul came back for a second time to paint my loft ceiling. He did a wonderful job and was very pleasant also. I have very high ceilings and it was not an easy job just to reach them. He also found a light that was not working, which he fixed and put in my air conditioning filter as it's too hard for me to do!! I appreciate his attention to my needs. Great job! I have had Paul out twice for various repairs. Would definitely hire again.
Response from Ace Handyman Services Clear Lake
Very Happy that you were satisfied with our work, we look forward to helping you again. Thank you very much!