Ace Handyman Services Colorado Springs
Handyman Service
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Craig M.
5 years ago
Recommends
High quality service
Had a bench added to our shower Dana did a great job, will be using them if we need any more handyman work done.
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Denny G.
5 years ago
Recommends
Black Forest Excellence
Love the excellent work done by 'Dana'. He was very kind, helpful, does great work in a short time span. Also works well with clients. I've tried other Handymen before that did poor jobs so I know good work when I see it and Dana at Handyman Matters is by far 'Highly Recommended'. Thanks for what you do!
Response from Ace Handyman Services Colorado Springs
Mr. Grigsby, thank you for responding to the service Dana provided. Dana is one of our top notch people that is very concerned about customer service and satisfaction. He always gives his best to be attentive to the client's needs. Thank you again.
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Nina C.
5 years ago
Recommends
Great, prompt service
The work was done as promised and in less time than estimated. Great Job!
Response from Ace Handyman Services Colorado Springs
Nina, thank you for your response. We always strive to beat the estimate given to clients. We never know exactly what we might deal with in any repair situation so we make all attempts to cover the bases as best we can. We are glad you were happy with your experience with us. Thank you.
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Anne T.
5 years ago
Recommends
Great service on a coincidental couple of problems.
A replacement of a faucet was complicated by a problem we weren't aware of with the valve on water supply. Several trips were required, and they saved me the trouble of coming in from out of town. Good people, good work.
Response from Ace Handyman Services Colorado Springs
Anne, thanks once again for your comments on our service. We want that quality experience for all of our clients and strive to provide that. Look forward to working with you on more items. Thanks again.
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Kathryn G.
5 years ago
Recommends
Did not find them well prepared! Timely manner was not! Work that was done was done nicely looks great! A lot of time was wasted. A lot of back-and-forth. Didn’t button up the job, very well. The materials we’re not bought with job in mind . Did not achieve appointment time. Did not stay until the job was done. A job that was supposed to take four hours, four days. Worker was polite well mannered. Cleaned up very well . Would recommend to others. Would let them know about their timeliness.
Response from Ace Handyman Services Colorado Springs
Kathryn, thank you for responding to our service. We appreciate and need all feedback that we can get so that we can improve our service experience with other clients. We have monthly meetings with our group so we always review services performed and discuss ways to improve. We will use your input during our upcoming meeting. Thank you again for the feedback
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Diane S.
5 years ago
Recommends
Tim has rescued us from emergencies twice now.
We have used Handyman matters for over 15 years and
have not been disappointed
Response from Ace Handyman Services Colorado Springs
Diane, thank you guys for being loyal customers of Handyman Matters. Long term relationships is very valuable to a company. We always want to and try to be there for our clients because we understand that "things" can happen unexpectedly. Thank you for your feedback and for your relationship.
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Amy S.
5 years ago
Recommends
Quality service and friendly!
Dana arrived just on time and got done even faster than I would have expected. Will definitely keep Handyman Matters on my list for the next projects. Happy to pay for an hour of work when it would have taken me all day!
Response from Ace Handyman Services Colorado Springs
Amy, thank you for you response of our service. As often is said of Dana that there isn't much grass that grows under his feet. He is a man on a mission when he gets to the job and that is something that we stress to all our team members that time is of the essence without sacrificing quality or safety. We look forward to assisting you again on any of your items. Thanks
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Tracey M.
5 years ago
Recommends
As always Dana was great, he always does a wonderful job, we will continue to use him from now on. Our backsplash looks amazing thanks so much Dana!
Response from Ace Handyman Services Colorado Springs
Tracey, thank you for your response to our service provided. I will share with Dana your satisfaction of his work. It really does mean a lot to a craftsman when people appreciate what he does. It gives him encouragement to continue honing his craft so I know your feedback with be very much appreciated from Dana. Thanks again.
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Hal W.
5 years ago
Recommends
Excellent work, quick and friendly
Dana did an excellent job, quickly and very nice young man.
Response from Ace Handyman Services Colorado Springs
Hal, thank you for your response to our service. A big part of our culture here at Handyman Matters is courtesy. It seems that our society has drifted from being polite and courteous to people but we want that to be one of our "stand outs" here. I will pass along your satisfaction of Dana's job. Thanks you
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Gwe G.
5 years ago
Recommends
Dana is remarkable.
Dana has taken time to go over what I want to do. He willing tells me the good and the bad. When we agree, I am confidant that the best decision was made and implemented. He is the definitely go-to person.
Response from Ace Handyman Services Colorado Springs
Gwe, than you for your response. You bring up a very good point and a critical one when trying to make decisions that are hard to determine. Dana does an outstanding job of going over everything he can with clients as we want them to know as much as possible to arrive at a good decision for them. Taking time to communicate is a very important part of our business and one that requires the most work. I will share your comments. Thank you.