Ace Handyman Services East Valley

Handyman Service

1176 E. Warner Rd

Suite 205

Gilbert, AZ 85296

Open Today 8:00AM - 5:00PM

acehandymanservices.com/offices/gilbert

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All Reviews

W
2 years ago
professional and knowledgeable.
Very good service and repair. I am recommending him to a friend that has the same problem.
Response from Ace Handyman Services East Valley
Hi Wade. Thank you for giving Sid a 5 star review! We are glad to hear you were happy with the results of your project. We appreciate your business and recommending us to your friend. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
C
2 years ago
Honesty
Adrian from Ace Handyman Services East Valley was very honest and communicative with all he was doing. He talked to us about our options and let us decide with no pressure either way. Thank you Adrian.
Response from Ace Handyman Services East Valley
Hi Crystal, Thank you for giving Adrian a 5 star review! We are glad to hear you were happy with his professionalism and honesty. Adrian always does a great job informing customers of various repair options so they can make the decision that is best for them. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
S
2 years ago
Outstanding Service
This is my second use of the service and both times the results were an exceptional job and great customer service that I believe is truly outstanding. In this instance, I had an unusual service request, installation some kind of "pigeon barrier" which was vague to say the least. I contacted the service and was assisted by Vickie in customer service who took the time, and made extraordinary effort to research products that would help solve my problem. (turns out what I was looking for were "bird spikes"). They offered a full range of service from them picking up and installing the bird bird spikes to me supplying the materials and them simply installing them. I really appreciated that given there was some urgency to getting this done and I was swamped with tasks relating to an extended absence. I felt that Vickie went above and beyond simple customer service in patiently helping me select the right service options and ensured that the service was completed before I left town. The work was exceptional. When I got home that night I found the Handyman had not only installed exactly what I had in mind, but it was placed in all the nesting areas under the eves where the pigeons had staked out gathering places leaving large piles of droppings to mark their presence. Not only were the bird spikes installed as requested, but again they went "above and beyond" simply doing the job by cleaning the pigeon droppings! Bottom line, the service was outstanding and I would absolutely recommend them when you are looking for Handyman help.
Response from Ace Handyman Services East Valley
Hi Steve, Wow! Thank you for giving Vicki and Adrian such a kind 5 star review! We are so glad to hear you have had such positive experiences working with our team. Vicki does an exceptional job helping our customers and Adrian always delivers quality results. We are grateful to have them on our team. We appreciate your continued business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
C
2 years ago
Professional
I was pleased with the service and work. I will use this service again.
Response from Ace Handyman Services East Valley
Hi Claire, Thank you for giving Randy a 5 star review! We are glad to hear you were happy with the results of your project. Randy is highly experienced craftsman that always delivers quality results. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
M
2 years ago
On time and professional
My craftsman was actually a ltlle ahead of schedule. After we introduced ourselves at the door he asked pertinent questions and then got right to the job. We had a nice conversation while he worked, but that did not distract him. When finished he cleaned up ajd asked me to inspect the work. He finished ahead of schedule and invoiced only the hours worked. Wonderful experience all the way around.
Response from Ace Handyman Services East Valley
Hi Michael, Thank you for giving Sid a 5 star review! We are so glad to hear you were happy with his workmanship. Sid is an outstanding craftsman that always delivers exceptional customer service. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
S
2 years ago
Great Work!
Randy did a great job at repairing my sprinkler timer. It looks good and operates great. He was thorough and forthright with all the info and did a fantastic job.
Response from Ace Handyman Services East Valley
Hi Souzanne, Thank you for giving Randy a 5 star review! We are glad to hear you were happy with the results of your sprinkler timer repair. Randy is very knowledgeable and takes the time to inform his customers of what is needed to do the repair. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
C
2 years ago
Excellent work, on time, professional.
Randy arrived on time. Very happy with the sheetrock repair and plywood added to the water heater stand. He was friendly and professional. Would use this service again.
Response from Ace Handyman Services East Valley
Hi Chris, Thank you for giving Randy a 5 star review! We are glad to hear you were happy with the results of your water heater stand project. Randy is a highly experienced craftsman that always delivers quality results. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
R
2 years ago
Honest and Professional
Roger and Randy were honest, courteous, and professional. Within 45 minutes Roger let me know that the bathtub installation would require much more time and expense than what I was originally told over the phone. This was disappointing to me, and I wish I could have gotten an accurate bid before the work started (and without having to shell out $278). I decided to go with another bid to complete the job.
Response from Ace Handyman Services East Valley
Hi Rick, Thank you for bringing this to our attention. We are sorry to hear your expectations were not met. We record all of our calls for quality assurance purposes. We listened to the phone call when the job was booked. The project described over the phone was substantially smaller than the project our craftsmen were asked to complete when they arrived at the property. This caused the project to be underestimated during the initial phone call. We are glad to hear Roger and Randy were honest with you about the time and the cost the revised project would entail. Sincerely, The Ace Handyman Services Team
J
2 years ago
Wonderful gentlemen who came to my home
He could not fix my issue , only here about 1/2 hr but was so fair to me . He explained why my cabinet door could not be adjusted. I would definitely call Ace again
Response from Ace Handyman Services East Valley
Hi Judy, Thank you for giving Sid a 5 star review! We are glad to hear he was honest about why your cabinet door couldn't be adjusted. Our team always operates with a high level of integrity and trust. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
M
2 years ago
Exceptional work and customer service all around!!
I want to start by saying I seldom write up reviews but due to the extraordinarily awesome service and work done by this organization I wanted to share this one. The work done was for a screened in deck for keeping my indoor cats from jumping ship (but allowing for them to enjoy some outdoor time) and to help control the bugs from getting in. The first job was subpar and needed to be fixed. In comes Glen (the owner) and the team, Sid and Adrian, that did the work to replace what was there with what I was expecting all long. First, they recognized the issues from the previous work and considering the investment to get that done, Glen worked with me make the job right and helped me with the overall investment on this redo. Next, Sid and Adrian came and did what can only be described as a truly professional job. Absolutely fantastic and exactly what I was hoping for and expecting from the first job. And all of this in over a 100 degree temperatures. I cannot thank them enough and I absolutely would recommend them for any handyman service work (small or large). So stop looking elsewhere and call them up!
Response from Ace Handyman Services East Valley
Hi Michael, Wow! Thank you for giving our team such a kind 5 star review! We are so glad to hear Sid and Adrian delivered the project results you were looking for. They both are exceptionally talented craftsmen. Our team always takes care of our customers and wants them to be completely satisfied with our workmanship. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team