Ace Handyman Services Northeast Columbus

Handyman Service

7177 Northgate Way

Suite A

Westerville, OH 43082

Closed Today Closed

acehandymanservices.com/offices/northeast-columbus

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All Reviews

T
4 years ago
High Quality Great experience
They did a great on a quick electric project. They came and did the job in a timely professional matter. Thanks for the job well done
Response from Ace Handyman Services Northeast Columbus
Thank you for your business and for taking the time to share your experience with us. We greatly appreciate both.
S
4 years ago
High quality service extremely professional and friendly
High quality handyman service. James was extremely capable, professional, and easy to work with. He did a great job safely hanging my floating cabinets. I do feel that $250 it is too pricey for just 2 hours of service and would more frequently at a lower price.
Response from Ace Handyman Services Northeast Columbus
Thank you for your business and for taking the time to share your Handyman Matters experience with James. We are so glad it was a positive one.
K
4 years ago
Professional Services
Mark D. was exceptional to work with. High quality work and very honest, credible advice regarding future considerations. Couldn’t be more satisfied.
Response from Ace Handyman Services Northeast Columbus
Thank you for your business and for taking the time to write such a kind review. We very much appreciate it and look forward to the next time we can provide service.
B
4 years ago
Light fixtures
They were great. On time and professional. 5 fixtures. Everything looks amazing.
Response from Ace Handyman Services Northeast Columbus
Thank you for your business and for taking the time to share your experience with us. We greatly appreciate both.
J
4 years ago
High Quality and great service
We have used Handyman Matters 5 times now. We just had Nick move some lights and move ship lap boards on a feature wall in our master bedroom. As well as mount a TV on our bedroom wall. It is in a condo that we just purchased. Nick is very professional and a great guy to have handling the changes in our house. Already have the next project scheduled! They are lucky to have Nick!
Response from Ace Handyman Services Northeast Columbus
Thank you for your repeat business and for taking the time to share your experience with Nick this time. We are glad you are very satisfied and look forward to the next time we can provide service.
P
4 years ago
High quality and professional service
I would like to compliment James who installed garbage disposal , fixed few electrical problems and others. He did an excellent job!!! I will definitely consider Handyman for any future work.
Response from Ace Handyman Services Northeast Columbus
Thank you for your business and for taking the time to share your Handyman Matters experience with James. We are so glad that you had a positive experience and look forward to the next time we can provide service.
M
4 years ago
Garage Project List
We recently had Handyman Matters complete a project list for us. Other than mounting a large mirror on our living room wall (looks great Nick!), all of the projects were in the garage. Nick and Justin were assigned to the job and they installed two garage shelves suspended from the ceiling as well as a Proslat wall storage system. There was a minor hiccup on the latter but overall they did an excellent job. We were especially pleased with a counter top that Nick installed on a floor standing cabinet we already had; it didn’t have a top so now we have a useable workbench. Our garage is ten times neater now and we opened up space so now we can park both cars in it.
Response from Ace Handyman Services Northeast Columbus
Thank you for taking the time to review us and share your Handyman Matters experience. We greatly value customer feedback and are pleased that you had a good experience.
S
4 years ago
Very professional and easy to work with
This is the second time that I have hired Handyman Matters and that Nick did the work. The first trip, Nick took down a very old light fixture and replaced it with a new one. In addition, a helper put together an executive office chair for me and carried the old one out, which helped me so much. Today, Nick returned to replace two very old vent covers in the den, replace the light switch (old one was flickering!) and put a new towel bar up for me. While here, Nick was able to let me know the status of all of the areas he was working on and provided me with useful information. As with the last trip, Nick left my home spotless. I highly recommend them and appreciate the quality of Nick's work.
Response from Ace Handyman Services Northeast Columbus
Thank you for your repeat business and for taking the time to share both experiences with us. We are glad they have both been very positive and appreciate your recommendation. We look forward to the next time we can provide service.
D
4 years ago
A handyman will do 1 hr tour and note down Everything needed to be fixed. The handyman will go sit in the car and take another 1 hr and 30 mins to get the quote. If you reserved it for 5 hours you only get 2hrs worth of work. It is pure wastage of time and money. Their handy men are slow. If you are doing this for a while than you should know normal wear and tear of the house unless it is your first Time ever. It was not worth my time or money. When you call in all the girls do is keep on saying sorry. The business does not know that we as customers make special arrangements to be home.
Response from Ace Handyman Services Northeast Columbus
We do apologize for the less than satisfactory experience. We work hard on each job to provide a timely service that is respectful of our customers busy schedules as evident in our many reviews. Our craftsmen had the best intentions doing much research trying to find a same day solution. However, he was unsuccessful and in hindsight should have handled the situation differently. We have reviewed this situation with our team. Paul Hammer, Owner.
L
4 years ago
Highly Professional
Mark and Justin were top notch in the work they provided. Stayed to the commitment and estimate. The only item I would consider a problem had nothing to do with the work Mark and Justin did. The problem I encountered was with the office and scheduling. I don't feel they listened to the problem to handle the work necessary and send out the right person to do the work. Once I got the work scheduled, a guy came to house and indicated he couldn't do the work the same day. I assumed from the initial setup that the work would be done same day. He provided an estimate, which I signed and I never heard from anyone again...I had to call back...several weeks later to get the reschedule for the work. I think the office should have set expectations more clearly and done the appropriate follow up. I basically started over when Mark arrived today but he WAS able to do the work the same day and with quality.
Response from Ace Handyman Services Northeast Columbus
Thank you for your business and for taking the time to share your experience with us. We apologize for the lapse in communication. We are always working to improve and have addressed your comments with our staff.