Ace Handyman Services Rhode Island
Handyman Service
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D
Dave S.
2 years ago
Recommends
On time, skilled worker, did everything we asked, and new how to resolve the “wood working” request we had.
I forgot to ask how he determined the bill, but it appeared to be reasonable
I would suggest that some kind of boot or shoe covering be used when going in and out of the home
We will always request Scott when we need your help again
Scott should be following up with a return visit to install the door on the electrical box
Response from Ace Handyman Services Rhode Island
Thank you for taking the time to leave a review, we strive for customer satisfaction. We love what we do and are always happy to hear from customers about their satisfaction with the work that we do. Looking forward to working with you again in the future.
M
Matt R.
2 years ago
Recommends
High quality
Scott from Ace Handyman was awesome. Did a great job shortening the height of my window and installing a new one.
Excellent job !
Response from Ace Handyman Services Rhode Island
Thank you for the positive review! It was a pleasure working with you, it is customers like you that make our work so enjoyable. Looking forward to working with you again in the future.
H
Helena C.
2 years ago
Recommends
Kitchen Cabinet
Juan is punctual and friendly, and very skilled. We have used Handyman Matters many times, and the service is always exceptional. We highly recommend, and will continue using them for all our handyman projects.
Response from Ace Handyman Services Rhode Island
Thank you for taking the time to leave a review, we strive for customer satisfaction. We love what we do and are always happy to hear from customers about their satisfaction with the work that we do. Looking forward to working with you again in the future.
S
Sarah K.
2 years ago
Recommends
Storm door
Juan installed a storm door on the front of my house. He was timely, friendly and very efficient! He took the time to make sure the door fit properly by sanding the threshold and trimming the door itself. Very impressed with his craftsmanship and attention to detail! Would be happy to have Juan work on another project at my home! Thank you!
Response from Ace Handyman Services Rhode Island
Thank you for the positive review! It was a pleasure working with you, it is customers like you that makes our work so enjoyable. Looking forward to working with you again in the future.
C
CHRISTINA A.
2 years ago
Disappointing
We used Ace for a small tile repair and they did a great job, so we thought we'd use them again for a sink and vanity install. We contacted them twice before we got a response during which they asked for photos before they could give an estimate. We took the photos, then had to follow up two more times looking for an estimate. We still haven't received one.
Response from Ace Handyman Services Rhode Island
Sorry to hear that your experience with us this last time was less than exceptional. We do strive for customer satisfaction and even though we had 3 craftsman out with illness, you still should have received a reply to your request. As I explained on the phone to you it was a crazy few weeks for us. Again, please accept our apology and hope to work with you again in the future.
J
Joyce C.
2 years ago
Recommends
Scott did a beautiful job building new steps and railings for my side doorway. He discussed my needs/wants before starting the task. I would definitely recommend the ACE Hardware service to my friends.
Response from Ace Handyman Services Rhode Island
Thank you for taking the time to leave a review, we strive for customer satisfaction. We love what we do and always happy to hear from customers about their satisfaction with the work that we do. Looking forward to working with you again in the future.
T
T D.
2 years ago
Recommends
Deck Repair
Scott was pleasant, knowledgeable and helpful. He wasted no time getting to the job and completing it. He even swept the deck when he was done.
I have additional tasks that I will reach out to the company to have completed.
2 minor nuisance issues, an up charge to pay with a credit card, and, a hefty “dump” fee to remove the debris.
I would have liked to know all of that ahead of time.
Response from Ace Handyman Services Rhode Island
Thank you for the positive review! It was a pleasure working with you, it is customers like you that makes our work so enjoyable. Looking forward to working with you again in the future.
M
Mary H.
2 years ago
Recommends
Perfect Results.
Scott did a wonderful job replacing our under mount sink. He was able to remove the broken ceramic sink from the granite and not damage the granite. He also installed a new faucet. No leaks and everything was clean and tidy. We couldn’t be more pleased.
Response from Ace Handyman Services Rhode Island
Thank you for taking the time to leave a review, we strive for customer satisfaction. We love what we do and always happy to hear from customers about their satisfaction with the work that we do. Looking forward to working with you again in the future.
S
Sarah R.
2 years ago
Recommends
High quality service
Scott did an Excellent job installing our storm door. He was very courteous. Our new storm door is working perfectly. I highly recommend Ace Handyman Services.
Response from Ace Handyman Services Rhode Island
Thank you for the positive review! It was a pleasure working with you, it is customers like you that makes our work so enjoyable. Looking forward to working with you again in the future.
L
Linda K.
2 years ago
Recommends
Professional and high quality work
I would have recommended this company to everyone I know. Lou came out to give us a price and he was very professional and informative. The workers he sent to complete the job were neat, respectful and friendly not to mention they all did excellent work.
We would hire them back in a minute.
Linda at Garden City Eyecare, Inc
Response from Ace Handyman Services Rhode Island
Thank you for taking the time to leave a review, we strive for customer satisfaction. We love what we do and always happy to hear from customers about their satisfaction with the work that we do. Looking forward to working with you again in the future.