Great service for over 20 years from this company.

Due to a cancellation they were able to come within a couple hours of my call. Friendly, courteous, and work was done quickly. I would say the job was done by the plumber like it was his own house. Very pleased. They replaced my 14 yr old hot water heater. This was the second time I have used them (first time for a pressure swing absorber). While I don't normally call a plumber to swap out a faucet I would trust any job large or small to BFP.

The entire experience was great from start to finish. Joe did a great job and is a wonderful representative for your company.

Monty did a great job! Found the problem and fixed it quickly and efficiently! Thanks.

Caleb was wonderful! He arrived on time, identified the plumbing problem, told me my options, and completed the repair. He was courteous, knowledgeable, and professional. Ben Franklin Plumbing provides excellent customer service.

Aaron did a good job of explaining the issue and providing options to correct it. Was very satisfied with his service.

We needed hot water ASAP! Kelsey set the appointment between 2 and 4. She called to let me know Jeff was in the area around 230. He fixed the problem and we discussed future improvements to our hot water system. What else could a home owner ask for?

Very happy with the work and the service.

Excellent service. Jeff was great. Careful thorough and expert

Technician was professional, efficient, and courteous. Answered my questions on various plumbing parts and processes. Did a complete check on all our sinks, showers, commodes, tubs, and water heater...which he flushed out. Very pleased with the service I received. John was our technician today.