ProSource of Orlando

Wholesale Home Remodeling

4426 N. Orange Blossom Trail

Orlando, FL 32804

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All Reviews

D
6 years ago
Great facility
Great showroom, excellent sales staff and good quality materials. Would definitely use again for additional tile work.
Response from ProSource of Orlando
Hi David, thank you so much for the positive review. We are happy that you like your new tile. Come back any time!
P
6 years ago
Great customer service!
Dwight was our main salesperson. He is awesome! Very professional and kept us informed of delays. He is patient and friendly. We will definitely ask for him in the future! Van (the GM) was on the sales floor the day we were picking tile, Coretec flooring and quartz counters. He helped us pick items that coordinate with each other. My husband and I call him our "Decorator". Dwight referred us to Hector at Floorcrafters for the install of the tile in our 3 bathrooms and the install of the Coretec flooring. Demo starts tomorrow so we will see how it goes. Hector was very thorough in giving us an estimate - he spent 3 hours at our house! I'm confident his company will do an excellent job on the install. Gina did a great job of quoting our quartz counters. She is very sweet. Unfortunately, we may have to cancel them if I don't get a call from ADP regarding the template soon. It's been 2 weeks tomorrow and I've heard nothing from them. I left a message for Jessica at ADP (the install company) and have gotten no reply. Needless to say, I'm extremely unhappy with this part of my home remodel project. I pulled off 1 star off my review for the quartz counter issue. Had it not been for that, my experience would have been 5 stars all the way.
Response from ProSource of Orlando
Hi Patty, thank you so much for taking the time to review. We are glad that we could help you find the perfect products for your project. We will look into the issue with the countertop as well. Thank you so much and enjoy your new remodel!
K
6 years ago
Friendly, professional service.
We have been fortunate to have purchased flooring from Joe Guinta and Herb. Both men have been extremely helpful in guiding us to the right product for us. They also helped to figure out how much product we would need with the measurements we brought in. we were able to have one order delivered onetime, I might add, and the other order we were able to pick and take with us. we have always been treated with kindness and made to feel that we are a valued customer. That is important us.
Response from ProSource of Orlando
Thank you for the kind words, Kenneth! We are happy to hear about your experience with ProSource, particularly with Joe and Herb. We hope to see you for your next project!
K
6 years ago
Service, personal attention
Had a glitch with an order. Rob Smith took charge and made sure the issue was fixed immediately and without a hassle.. Best customer service. Highly recommend. KC
Response from ProSource of Orlando
Hi Ken, thank you for sharing with us. We are happy you are pleased with the service you received from Rob, and glad the glitch was taken care of quickly!
K
6 years ago
Professional
The process was easy. Jennifer was great and patient with me through the process. She always checked up on me and called me in a timely manner.
Response from ProSource of Orlando
Kimberly, thank you for the review. We're glad to hear that Jennifer helped make the experience enjoyable for you. We will be sure to share with her!
R
6 years ago
Great Service-Excellent Products
Great Service, Excellent Product Choice
Response from ProSource of Orlando
Hi Robert, thank you for the positive feedback!
L
6 years ago
Chip and Joanna, I mean Gina!
Chip and Gina were very patient in helping us choose the right cabinets, flooring, and granite for our new home. A little disappointed with the granite people at ADP and the tiles that were originally shipped to us, because we were delayed by a few weeks. My response to that is “ YOU HAD ONE JOB!” I don’t normally give recommendations, but Chip and Gina were excellent to deal with! Thanks, Prosource! Give them both a raise!
Response from ProSource of Orlando
That's great, Larry! Thank you for such a positive review. We are happy you enjoyed working with Chip and Gina - we'll be sure to let them know!
D
6 years ago
Great service and competitive prices!
The staff is very professional and aim to satisfy the customer. They have a gray selection of flooring, cabinets, hardware and related products. They strive to be competitive and are easy with which to work.
Response from ProSource of Orlando
Hi Don, thank you so much for the positive review! We are happy to hear about your experience with your ProSource team and how they have helped to make a positive impact. Glad we can offer you a vast array of competitively priced products and services. Hope to see you on the next project!
B
6 years ago
Physician
As before, old Dave helped us with the purchase. As before, we got fast courteous service. As before, ProSource will be our go-to supplier when we need something else for our house. Kudos to Dave, kudos to Pro-Source. We couldn't be happier.
Response from ProSource of Orlando
Hi Bruce, thank you so much for the positive review! We are happy to hear about your experience with your account manager, Dave, and how he has helped to make a positive impact on your projects. We will make sure to pass on the compliments to - he will be thrilled. Glad we can offer you a vast array of products and services. See you on the next project!
D
6 years ago
Quality and excellence
What a great resource and amazing staff that were patient and helpful with us and helping find exactly what we needed to remodel our bathroom. Would highly recommend them
Response from ProSource of Orlando
Hi Debbie, thank you so much for the positive review! We are happy to hear about your experience with your ProSource team and how they have helped to make a positive impact on your bathroom remodel. Glad we can offer you a vast array of products and services! Enjoy and hope to see you on the next project!