ProSource of Orlando

Wholesale Home Remodeling

4426 N. Orange Blossom Trail

Orlando, FL 32804

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All Reviews

W
7 years ago
Excellent employee- Alesia Arnold
Alesia Arnold went above and beyond for me at ProSource. We had bought travertine tile several years ago from there and were trying to match the same ones recently for a kitchen remodel. At first I had a hard time getting anyone to help me locate the prior order but Alesia came to the rescue and went above and beyond to help me. She was able to secure the new tiles and they arrived quickly- I was very happy!
Response from ProSource of Orlando
Hi Waseem - We love that you chose to revisit the showroom and even better that Alesia was able to find your previous order to match your tile! We will pass along your kind words to her.
B
7 years ago
Friendly, knowledgeable , Less expensive
I can't say cheap because the product was inherently expensive. Mr. Kratzer was knowledgeable about what we wanted, and saved us several thousand dollars. Couldn't be more pleased (Well I could have been, but he would have had to give me the rug for free). Great experience. Would not hesitate to go back for future purchases.
Response from ProSource of Orlando
Hi Bruce - We sincerely thank you for taking time to share your experience and so please to hear that Mr. Kratzer was able to help you find the perfect product for your project! Can't wait to have you back when it's time for the next one!
R
7 years ago
Met all expectations
We were refereed to ProSource by a friend and contractor. Our visits to the showroom were educational and guided us through picking the right product for our project. There was never pressure to buy, only options with objective pro and cons to each. Once we chose a product, we were updated on the process and expected delivery. We are extremely happy with the room we transformed and owe it to ProSource and our friend's confidence in ProSource. Ask for Rick.
Response from ProSource of Orlando
Hi Ramon - Congratulations on your recent project! We are thrilled that you shared your experience with our Showroom and Team and will pass along your words!
M
7 years ago
ProSource
I had a very positive experience working with the staff at Pro Source. Alicia went above and beyond along with Joe to assist me with my carpeting needs. They also recommended a installer who did an excellent job. I am extremely satisfied with the product, the price, and the people at Pro Source.
Response from ProSource of Orlando
Hi Mike - We love hearing that your experience was terrific and will pass along the kudos to Alicia!
D
7 years ago
Great Service...Great Prices...Great Products
Audra Amus was our salesperson. If you can work with her...do it. She is awesome. She helped us from start to finish. She sat us down...asked us questions about our project and what we were trying to accomplish. She then took us around Pro Source and showed us different options. She explained pros and cons of each item we were looking to buy. Her follow up was excellent. She constantly stayed in touch from delivery to installation. We couldn't have asked for anything better. She rocked. The materials we purchased were less expensive using Pro Source. We looked at other stores and options but nothing compared to Pro Source. We are extremely happy with our choices and not only recommend but will use Audra and Pro Source again for the next remodel project.
Response from ProSource of Orlando
Hi Dennis - We're so excited to hear that you had an awesome experience and will pass along the kind words to Audra. We will see you again on your next remodel project!
L
7 years ago
Installer walked out of install
I was scheduled for a carpet install on 5/23. Installers arrived with no problems but they walked out midway thru the job due to my puppy crying in a crate on the first floor when they were installing on second floor. He said he could not concentrate on his work. Exact words were "I do not have kids or dogs and I don't need to listen to this". I threw him out of my home and they will not send anyone today to install. My kids do not have bedrooms to sleep in and I can't get in my bedroom because all the furniture is in there.
Response from ProSource of Orlando
Good Afternoon Ms. Starr - We are very sorry to hear about the situation with your installer. Unfortunately, the only record that we currently show in our system for you is a quote for tile. It is our greatest intention to provide the best products and customer service to our Members and their clients. If you are looking for an installer, we would be happy to share with you a list of installers in your area, as we do not provide installation services. We hope to see you back in the showroom!
S
7 years ago
Excellent experienced staff with great follow up
As an interior designer in the Orlando area, I have engaged the kitchen departments at Prosource, specifically Lori for several kitchen design jobs. Her attention to detail which is paramount in designing a kitchen goes above and beyond. Her excellent follow up with both myself and the client allows the job to flow easily. I will continue to use Lori and this department anytime the opportunity arises for a great kitchen or bath design completed with great pricing. Thanks, Lori. Sandy Bay Interiors
Response from ProSource of Orlando
Thank you Ms. Lehman, we appreciate the opportunity to have worked with you on your many projects and will pass along the kind words to Lori!