Ace Handyman Services Chicagoland
Handyman Service
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Ray W.
5 years ago
Recommends
He never showed up, if he did, he did not knock or ring the bell
Response from Ace Handyman Services Chicagoland
Our apologies for this. The work order was written up to tell the craftsman to assume that no one was home for the exterior inspection. The craftsman did arrive early for the appointment and completed the exterior inspection taking numerous pictures and notes. However, he did not knock or ring the doorbell as the review shows. Again this is our fault for not attempting to make that communication with the customer but we are hopeful that our estimate will meet the customer's expectations.
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Katherine D.
5 years ago
Recommends
Quality, friendly, and prompt.
The work was quick but thorough and quality, Harley showed up right on time, and our porch now feels secure and looks great! He was also friendly, and explained everything that was done clearly.
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Nancy M.
5 years ago
Recommends
Professional & friendly
Harley did an awesome job with the projects we needed help with around our house. He was professional, friendly and efficient, especially in an environment with little ones around. I will definitely request to work with him on future projects.
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Scott R.
5 years ago
Recommends
Friendly and professional.
Jose was on time and got done what he needed to do in a professional manner. He was friendly and would recommend him to others.
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Kimberly P.
5 years ago
Recommends
Jose and Chris did a great job of replacing soffit 20 feet high. Very professional and it looks beautiful!
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Barbara D.
5 years ago
Recommends
High quality service and friendly
Jose fixed a leak from a pipe in my upstairs neighbors bathroom. He found the problem quickly, replaced the pipe and fixed the whole in our ceiling. There was mimimal disruption to our bathroom. He was also a very pleasant person. Thanks for your help with our bathroom.
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Chris E.
5 years ago
Recommends
Sewage gas issue
Had an issue where a dry drain trap under my washer was letting in sewage gas into my unit. The two man crew came, disassembled the stackable washer dryers in a very tight space, and resolved the gas smell. Then put it all back as they found it. They were both very professional and efficient on getting the work done. An added bonus, they even fixed a crimped dryer vent line and changed the gas line for a longer line to make future repairs easier. Would recommend their services.
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Cherry R.
5 years ago
Recommends
Andre was wonderful, as always
I called at 9am to have someone, preferably Andre, repair or replace my front door because I had trouble locking it and knowing that area was a little off plumb. I was told Andre would be there between 11:30 and 12 noon, and he arrived at 11:45. He made adjustments so the door locks perfectly, and since that was done in a short time asked if he could do anything else while he was there. Since I've had difficulty changing ceiling light bulbs with my height, he changed bulbs in three rooms and replaced a cover I had difficulty replacing. Then he told me of the new policy in which if he did not require going to the store I got a $25 discount! What started out as a fretful morning, wondering if I'd need to purchase a new door and new lock and so on, turned into an afternoon of relief, as well as delight at getting properly lit rooms! It even rhymes: Hooray for Andre!
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Jason C.
5 years ago
Recommends
Quick and Friendly Service & Great Communication
Jose was very skilled and insisted on leaving our place clean and dust-free even though I offered to wipe down since it was getting late. My mirror didn’t come with an anchor for concrete, and he happened to have one rated at 720 pounds in his tool bag. Since he didn’t have to run to the Home Depot, Handyman Matters even gave me a $25 discount! I would definitely use Handyman Matters again.
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Jason N.
5 years ago
Recommends
Friendly, Professional, and Quality Service
We had interior work done on our unit after suffering water damage to walls and windows due to exterior masonry issues. Mirko, from Handyman Matters was professional, helpful, kind, and did a fantastic job with the repairs. Mirko repaired the crumbling plaster and damage to wallboard to look like new, patching, sanding, priming, and painting with expertise. Further to this, our place was restored to it's clean state just as it had been before work started. We'll use Handyman Matters again if needed, and we'd be happy to have Mirko back.