Ace Handyman Services Lakeland
Handyman Service
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Mile L.
2 months ago
Recommends
Very good
Robert was very thorough and courteous, and looking at my issues, and writing up an estimate
Response from Ace Handyman Services Lakeland
Hello, thank you, we're glad Robert was thorough and courteous while preparing you estimate. We appreciate your business and feedback!!
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Evelyn B.
2 months ago
The lady that came to my house was very professional.
But the lady that made the appointment did everything wrong she put me down for four hours. She told me somebody was coming to put molding around my doors fix all my sprinkler systems put me down for like 4 to 5 hours like between 400 and $500 and she sends one lady to fix underneath my sink the leak I had and to put up handrails and she didn’t even bring the handrails so she couldn’t do that and y’all still charged me $200 from now on I will be going to Home Depot or Lowe’s because I no longer want your services. The lady was very sweet and nice but you need somebody else to make your order orders that go out because she didn’t know what she was doing. Very dissatisfied customer.
Response from Ace Handyman Services Lakeland
Hi Evelyn, per our recorded conversation I stated that we only had availability today for our 2-hour appointment, which would be to repair your leaky pipe and install your grab bar. I did not say we had grab bars as our company does not carry materials. I offered to schedule you for Friday for the 4-hour appointment to do all the items you requested that were to replace the weatherstripping on two doors, replace sprinkler heads, repair a leaky pipe, and one grab bar installation. When I offered to schedule you for Friday you declined because you wanted to repair your pipe as soon as possible. We only charged for the time to repair your leaky pipe and rescheduled the additional services for our next available date and you canceled the appointment. Please call our office if you'd like to further discuss.
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Lora S.
2 months ago
Recommends
We had to have a door replaced and framed. Keenan was very was very professional, personable and a good listener about our concerns. He did the work clean and timely. We will recommend ACE to friends and family in the future . Great Job!
Response from Ace Handyman Services Lakeland
Hello Lora, thank you for the kind words!! We're so glad Keenan could provide professional and timely services for your door replacement. We appreciate you recommending Ace to your friends and family!!!
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Leonard T.
3 months ago
Recommends
Great service
I would definitely recommend the service. He went out of his way to get the job done correctly!
Response from Ace Handyman Services Lakeland
Thank you so much for the great feedback! We're happy to hear you were satisfied and appreciate the recommendation.
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Judy A.
3 months ago
Recommends
The woman that put in my hot water tank was professional, courteous, clean and friendly. I would definitely have her back to do more work
Response from Ace Handyman Services Lakeland
Hello Judy, Thank you for your kind words! Estela is thrilled to hear you had a great experience, and we'd be happy to help with any future projects!!
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Ryan H.
3 months ago
Recommends
Easy and high quality
Scheduled via one call text email etc Mike was on time and skilled , done properly and quickly with no issues. Would recommend
Response from Ace Handyman Services Lakeland
Thank you for the great review! We're happy to hear scheduling was smooth and that Mike delivered quick, quality work. We truly appreciate your recommendations!!
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C B.
3 months ago
Recommends
Great experience
Technician was early and knocked the work out of the park. Have a few more projects to schedule for next time but very pleased with today’s service. Would definitely recommend.
Response from Ace Handyman Services Lakeland
Thank you so much for the glowing review! We're thrilled to hear you had such a positive experience and that the technician exceeded your expectations. We appreciate you taking the time to share your feedback!!
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Matthew S.
3 months ago
Recommends
Siding Fix
Did a great job
Response from Ace Handyman Services Lakeland
Thank you for your review !!!
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Lori & jason S.
3 months ago
Recommends
Great customer service
He was here on time. He gave me different suggestions which was great now just waiting for a quote.
Response from Ace Handyman Services Lakeland
Hello, Lori and Jason! We're glad the suggestions Sterling provided were helpful. Your quote was sent via Email!!! Thank you so much for your review!!
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Keeney H.
3 months ago
Recommends
Excellent experience!
Very easy to schedule the installation of safety bars in my bathroom. Julissa was helpful in finding a day and time that worked for me as well as answering all of my questions, making sure I was prepared. On the day of installation, I received a text with a picture of Keenan, our technician letting me know he was en route. Excellent work and excellent communication at every step of the install. Left the area clean and debris free. Hands down, I will use this service going forward and request Keenan every time.
Response from Ace Handyman Services Lakeland
Thank you for the great review, Keeney! We're glad scheduling was easy and that Keenan provided excellent communication and quality work. We appreciate your trust and look forward to working with you again!