Ace Handyman Services Lakeland
Handyman Service
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Margie R.
2 years ago
Recommends
Great Professional Service
Doug from Ace came out today and did everything we wanted plus some.He was very accommodating.
He was very pleasant and we enjoyed his work very much.We would highly recommend him to anyone and we will for sure use him again and soon.
Response from Ace Handyman Services Lakeland
Thank you Margie for your comments. We're so happy to hear of your positive experience today, and we thank you for giving us the opportunity to serve you!
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Kay H.
2 years ago
Recommends
Doug was very professional. He listened to my explanation of the problem. He gave me directions to assist in putting on my dryer vent. He was very helpful with the antenna he removed from the side of my house. Very pleasant and professional.
Response from Ace Handyman Services Lakeland
Thanks for your comments Kay, and it's great to hear that everything went well with our team today. We look forward to serving you again when needed!
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Annette P.
2 years ago
Recommends
Estelle did a wonderful job! My Mom says she has found a new handyman :)
Response from Ace Handyman Services Lakeland
Thank you Annette and we've enjoyed working on your mother's home on various projects and getting that awning installed over the shed door today. Thanks for placing your trust in Ace Handyman Services, and we feel privileged to be your Mom's go to Handyman service going forward!
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Kevin R.
2 years ago
Recommends
Very professional.
Very professional. On time very knowledgeable enjoyed having dug in my home anything else arises I’ll definitely call back thank you have a great day stay healthy
Response from Ace Handyman Services Lakeland
Thanks for your comments Kevin, and it's been our pleasure to serve you. We look forward to assisting you with other home projects as they arise!
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Thomas S.
2 years ago
Recommends
Very professional and very helpful
Doug replaced my mothers ac unit in a timely manner. He answered all our questions. He was very knowledgeable and friendly. Now my my mother has found some more projects needing to be done. Lol Thank you Doug
Response from Ace Handyman Services Lakeland
Thank you for your comments Thomas, and we're glad we could get that window AC unit installed for your mother right away with these hot summer days! Thanks for choosing Ace Handyman services, and we look forward to serving you in the future!
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Vincent C.
2 years ago
Recommends
Professional, Fast, Friendly
Doug was professional and friendly, did my dryer vent within 2 hours and it looks great.
Response from Ace Handyman Services Lakeland
We're happy that you're happy Vincent! Thanks for sharing your comments, and we look forward to serving you again in the future!
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Rick S.
2 years ago
Recommends
Lanai Screen Repair/Replacement
While the service expense was somewhat more expensive than competing services, the company representative was very talented and experienced, and completed the job well under challenging conditions.
Response from Ace Handyman Services Lakeland
Thank you Rick for choosing Ace Handyman Services for your screen repair and replacement project. It was our pleasure to serve you!
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Bob C.
2 years ago
Recommends
Fixed My Sink
Very professional job. Very helpful service providers.
Response from Ace Handyman Services Lakeland
Thank you Bob for taking the time to leave a review and for choosing us for your sink repair.
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Zelda S.
2 years ago
Recommends
Very friendly and so helpful
Very efficient and did a great job .
Response from Ace Handyman Services Lakeland
It was our pleasure to complete your wood plank replacement. Thank you for your kind sentiments and for choosing Ace Handyman Services.
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Glenda C.
2 years ago
Recommends
Professional problem solver!
Our project involved installing a vent through kitchen cabinets to allow cooking fumes to exit through the roof. The installation was coordinated with our roofing contractor just prior to replacing the roof. Ace advised they to not cut holes in roofs, which is understandable. Estella and Doug arrived promptly at our appointment time and assessed what would be involved in installing the vent. It proved to be a challenging job, but each obstacle was resolved and the end result was a professional installation. Estella was recommended by a neighbor and thankfully she was assigned to our project. We are pleased.
We echo prior comments that Ace charges $79 for a service call to meet with the customer and talk about the project prior to the work beginning. We were also told it would be deducted from the final bill upon job completion. It was not. This put the customer and person doing the work in an awkward position when the final invoice was presented. Since the business practice is to charge a service call fee, Ace should simply say that to their customers initially.
I considered a lower rating based on the service call issue. However, Estella and Doug deserve a 5 star rating for their work and customer service.