Ace Handyman Services Puget Sound

Handyman Service

19111 61st Ave NE

Unit 3

Arlington, WA 98223

Open Today 8:00AM - 5:00PM

acehandymanservices.com/offices/puget-sound

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All Reviews

A
1 month ago
Very happy Start to Finish
Very happy with my experience! Cody on the phone was excellent with going over my quote and setting up my service. My craftsmen, Mike, called me the night before to discuss the plan. He was very pleasant and fun to talk to! He repaired my rotted fascia board on my house while I was at work, but even my neighbor commented about how good it looked and that he was very chipper and hummed while he worked. Everything looked excellent when I got home and it was even a lot less than they quoted me as Mike got it done faster than anticipated. I'll definitely be hiring Ace again in the future and I'll recommending them to my neighbors too!!
C
1 month ago
Handyman is awesome!
The handyman is awesome! Once again he amazed us! Had him install a fan/hood in the kitchen and he was on time, fast and cleans up after himself. We love our new fan, thank you for helping us with this project and for helping us purchase the correct materials we needed. We highly recommend The Handyman and will definitely use again
P
1 month ago
Very helpful and taught me how to fix if it happened again
We had a leaking outdoor faucet problem. Greg came right on time and fixed it and showed me how to fix it myself if it occurred again. He was friendly and competent. It was a pleasure meeting him.
L
1 month ago
Good work, Zack!
Zack replaced the floor under the sink and added extra support to it. It looks much better than the rotten floor we had. He checked the light switch for us to and explained the condition. Good work, Zack!
E
1 month ago
Excellent Job
Both of his guys were super nice. Did an excellent job I’m very speedy I used ace one time before and this is my second experience. Excellent both times. And I’m getting projects ready for a third time.
E
1 month ago
Excellent Job
Both of his guys were super nice. Did an excellent job I’m very speedy I used ace one time before and this is my second experience. Excellent both times. And I’m getting projects ready for a third time.
S
8 months ago
Unprofessional in communication
Our repair was on the second floor. We were overcharged for equipment that was needed. Company charged us almost double what the equipment rental place quoted us. We left several messages for the manager/ owner to call us to discuss and they did not return our calls. We would recommend our Handyman Michael, he was efficient and made sure to clean up when job was finished.
Response from Ace Handyman Services Puget Sound
Thank you for the compliment on Mike’s work. We are a time and materials company and bill accordingly. Not all lifts are created equal and did they estimate the hundreds that delivery costs? Delivery and pick up is not included when looking on the internet. We paid $981.99 for a full day rental AND delivery($350). We charged you $725 because of our error in estimating the cost so we split the difference because that was the most fair option. If we were to have billed at 100% we undercharged by $256.99. Also because of various factors we did not bill for hours while on the job that we felt were not equitable. Performing this work we ended up net negative because we work hard to do the right thing by our customers. All of our outbound office calls are completed using VoIP and documented so we are able to see the calls placed. We also have emailed the invoice copy to you of what we paid to the rental agency to clear up any incorrect perceptions as to our billing and how we treat our customers.
P
9 months ago
Knowledgeable & Efficient
I'm a very very happy Ace Handyman Services customer. Greg Olthoff was beyond fantastic. Very knowledgeable, answered all my questions and did the job efficiently and left the worksite clean and neat. Great personal interaction.
S
1 year ago
Terrific Service and Communication
I had a need for some repairs to the siding on my house. I contacted Ace Handyman Services a few weeks ago and had an excellent experience from start to finish. Amber from dispatch was wonderful to deal with, friendly and asked several questions around what was needed. Once she had the details around the job she gave me the rates, a general time estimate for the work and got me scheduled for an appointment the very next week. James showed up on time and got straight to work and he really did a fantastic job replacing the broken slates and matching the paint perfectly. He even got done in less time than estimated. The whole team made this a stress-free experience and I feel it was fairly priced. I have and will continue to recommend Ace to my neighbors and would definitely use again myself.
K
2 years ago
Friendly, professional
Michael was very nice, honest, professional. Very happy with him.
Response from Ace Handyman Services Puget Sound
Hello Karen, We’re so happy you had a great experience with our team. We’re committed to only providing you the best customer service and craftsmanship to get your projects done. Let us know if we can do anything else for you—thank you!