Ace Handyman Services Southern Tier
Handyman Service
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Matthew D.
2 years ago
Recommends
Qualified
Did a great job, punctual, communicated well.
Response from Ace Handyman Services Southern Tier
Thank you for leaving such a great review! We are so glad you had such a good experience working with our company!
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Ann T.
2 years ago
Recommends
Friendly Service. Very professional
Neil put a mailbox up for me. Looks just fantastic. Perfectly straight.
Very prompt with installation.
Response from Ace Handyman Services Southern Tier
We appreciate you taking the time to leave us a review. We are so glad that you are happy with your new mailbox. Thank you for trusting us with your home project.
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Donald S.
2 years ago
Recommends
Arthur was very professional he was a little nervous because it was his first day on the job.His work was satisfactory. My only constructive criticism would be to be a little more prepared his battery for his power drill had died. I would recommend him and Ace handyman services to anyone.
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Response from Ace Handyman Services Southern Tier
Hi Donald, Thank you for taking the time to leave us such a nice review! Arthur is very professional and does quality work. We will make sure to recommend he make sure his batteries are charged for the job in the future. Thank you in advance for any recommendations you send our way. We look forward to helping you again in the future!
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Craig H.
2 years ago
Recommends
Second time Neil was here.
He did an excellent job and quickly.
I have already requested him for the next job I need done.
Response from Ace Handyman Services Southern Tier
We're glad to see Neil showed how knowledgeable he was and did an excellent job! He'll get to show that again the next time! Thank you so much for taking the time to leave this review.
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Jack B.
2 years ago
Recommends
Excellent service
Neil, our craftsman was professional in every way. Repairs were done expertly. He was a pleasure to do business with.
Response from Ace Handyman Services Southern Tier
Hi Jack, Neil is an expert craftsman who is always professional and always delivers top quality work. We are so happy you enjoyed working with our company and with Neil. We look forward to helping you in the future if you need us. Thank you for taking the time to leave such a wonderful review!
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Karen K.
2 years ago
Long time to get call back from Ace Handyman Services.
Took about 3 weeks to even talk to anyone there for project. When finally got call back, all information was given in specific detail. None of the detail was passed on to the technician. Neil (technician) was not happy about lack of information that he got from company, but was able to do the job and do it well.
Response from Ace Handyman Services Southern Tier
Thank you for leaving us a review. Sometimes during the busy season it takes longer than expected to get back to our customers. We work diligently to get back to each customer as quickly as possible. We also try and convey all the information about a job to our craftsmen so they are fully informed about the repairs to be completed. Unfortunately it sounds like this was not the case this time and we will make changes to ensure this problem is resolved. Thank you for bringing this to our attention.
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John T.
2 years ago
Recommends
Neil did a GREAT job bracing up the stairs newel!
Response from Ace Handyman Services Southern Tier
We are so happy Neil was able to get the stairs and newel braced up so it can be safe for you! Thank you for taking the time to leave us a review!
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Andrew P.
2 years ago
Recommends
Terrific service and know how!
Job completed quickly and cleanly. Identified a larger structural issue and made recommendation for next steps. Friendly, professional, great. Hire with confidence!
Response from Ace Handyman Services Southern Tier
Thank you so much for leaving such a wonderful review! We are so happy that our craftsman was able to help with your project and even identify a bigger issue while giving you recommendations for the next steps to take care of the bigger issue.
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Stephen D.
2 years ago
Recommends
Great company with great people!
Had a great experience with them at our home, would highly recommend!
Response from Ace Handyman Services Southern Tier
Hi Stephen, thank you for taking the time to leave such a nice review! We are thrilled to hear how much you enjoyed the experience of working with our company!
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Helen S.
2 years ago
Recommends
Great service, professional, efficient and friendly
The positive reviews for Ace, and specifically for Neil, encouraged me to give this a try. I am so glad I did. He arrived right on time, with an alert that he was en-route ahead of his arrival. Got right to work assessing the work I needed and knocked off several of my priorities (installed garbage disposal, range hood, fixed a door, fixed toilet, built a step). Completed (including procuring materials) in less than 4 hours. Very capable and very personable. Will definitely use again (soon!) and my neighbor will be using too!
Response from Ace Handyman Services Southern Tier
Thank you so much Helen, for such a wonderful review! We are so glad to hear you took a chance on us based on the reviews! Neil is such an amazingly efficient worker! He can do so much in 4 hours it amazes even us! We look forward to helping you and your neighbors with any home projects that you have.