Ace Handyman Services Tucson

Handyman Service

9102 East Holmes Street

Tucson, AZ 85710

ROC: 272889
Open Today By Appointment

acehandymanservices.com/offices/tucson

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All Reviews

C
19 hours ago
Great PR and service!
I am very grateful for this service. This is my first experience with Ace handymans... Jeffry was on time, courteous, very quick and finished all 6 things I had on my "Honey Do" list, plus a couple more. I'd recommend this very helpful service to others.
P
22 hours ago
Very high quality service
Five big stars. Was totally pleased with the service. Very personable service man who accomplished exactly what I requested very efficiently. Would definitely use this service again and ask for Jeffry. A happy customer!
Response from Ace Handyman Services Tucson
Thank you Patty for the 5 big star review! We are happy Jeffry was able to address your tasks and provide you with a good experience. We look forward to working for you again. And be sure to ask for Jeffry.
D
3 days ago
Great at showing up.But as of today no estimate as promised the same day or next day.He Has not responded .I do not find this very professional. WE will not use your services again.We waited week's for the appt.And he was 30 minutes late.So here's the review .Goodluck don't use this service.
Response from Ace Handyman Services Tucson
It's unfortunate that you didn't call the office to discuss your situation. We would have been happy to come to a resolution and offer our deepest apologies. It's always disheartening to get a negative review without having had a conversation with the unhappy customer. In this case I know it must be a misunderstanding. We have never promised an estimate to be returned to customer same or next day. Today is Wednesday and your appointment was Monday. Our estimator stated he did explain to you that estimates have to go through the office. We then confirm the estimate for accuracy. If there are any questions, we then have to reach out to that estimator to clairify. Sometimes that may take a day or two. We do try to get estimates back to customer within the week and admittedly that doesn't always happen. Our estimators squeeze free site visits into their already packed days and work the estimates outside of business hours. True, you did wait weeks for the appointment as we are 3-4 weeks out. He was scheduled for 8AM and called you at 8:04 when Google maps wouldn't take him to your address and you gave him direction in. So maybe not late? You state you will not use our services again but you have not ever used us nor lost any money with us, so giving us a huge black eye without actually knowing us and the true quality of work that our craftsmen provide is unfair to us and potential customers.
S
3 days ago
High Quality, Fast and Friendly
Great experience. Our technician did a great job. He was friendly, fast and we are very happy with the end results.
Response from Ace Handyman Services Tucson
Thank you for taking your time to give us a 5 star review. We are happy to hear you had a great experience. We are proud of our craftsmen and appreciate that they care for our customers and their homes.
K
3 days ago
Excellent Service
This is the second occasion Aaron has done work for us. He does excellent work! He arrives on time, works hard and is very personable. I highly recommend him.
Response from Ace Handyman Services Tucson
Thank you for the 5 star Kathy. We are happy your experience with Aaron was just as good as the first one. We strive to provide a good experience for every customer, every visit.
C
5 days ago
Great Repeat Experience
We used Ace Handyman services a second time because the first appt went so well. We had Aaron again and he was just as good. Didn't waste time, did a thorough job, pleasant, actually a little early.
Response from Ace Handyman Services Tucson
Thank you Cindy for the amazing 5 star review. We love our repeat customers and are always happy when all the visits are as good as the first one.
S
5 days ago
Great Service
Aaron was excellent. On time, worked fast and did a good job. Will continue to use them in the future.
Response from Ace Handyman Services Tucson
Thank you for the 5 star review Sue. We are happy you had a good experience and we will continue to provide you with that service when you call for future projects and repairs.
S
1 week ago
Excellent Service.
Mark is exceptional. We had a long punch list of tasks and he completed everything in a thorough and professional manner. We have used Handyman in the past and will continue to use them in the future.
Response from Ace Handyman Services Tucson
Thank you for the 5 star review! We are happy Mark was able to take care of that punch list. We think Mark is exceptional too and hope he stays with us forever. That way, he will be sure to be here the next time you call. :)
G
1 week ago
Scott is the Best
Scott accomplished the requested task of installing a new faucet efficiently. It looks great. AND he cleaned up the area after he was done. He is always on time and polite and provides solid advice that has saved us money. Susan is also amazingly informative and helpful with scheduling.
Response from Ace Handyman Services Tucson
Thank you so much for the great, 5 star review! We appreciate you and your continued business. We are always happy to hear from you and we think you are the best too!
K
1 week ago
Many challenging tasks accomplished perfectly
We had a list of. tasks that were beyond our ability. Mark handled every one if them with skill and an excellent spirit.
Response from Ace Handyman Services Tucson
Thank you Kirk for the 5 star review. We are happy that Mark was able to take care of that challenging task list. Thank you for your continued business.